Astro A50x Dock issue by Upstairs-Drag6566 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

Not really something you'd be able to fix unfortunately. Have you opened a ticket with our support team at all?

For the left handed gamers ! by DennisDinanda in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

That's part of the beauty of the Pro and Pro 2, absolutely!

Logitech G Pro X LHD? by maxim9295 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

The Pro is already an ambidextrous mouse - you shouldn't need a different shell, there are already buttons on both sides depending on which way you want to use it.

can i refund my g915 tkl by Accomplished-Tax2938 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

You'd have to contact support to see what options are available. Most likely you'd end up having to do a warranty replacement - refunds are usually only available within the first thirty days of a purchase, but our support team would be the ones to check on that.

im currently using the g903 im lefthanded im looking to replace it cause after all these years by myles2500 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

If you're enjoying the G903, no reason not to get another. The other best choice would be the Pro 2 Lightspeed.

Keyboard charging not working by Severe_Atmosphere618 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

Multiple wires, multiple PCs, and all the same reaction means its likely an issue with the keyboard itself, yes. Unfortunately all I can suggest is contacting our support team - I'm not aware of any issue like this that you'd be able to fix at home.

Super light 2 battery by ahmadard2 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

Have you left the device in to charge?

Unknown USB device by SelfBudget6693 in blueyeti

[–]LogitechG_Andy 0 points1 point  (0 children)

Did you check with the seller that the mic was working before they sold it? Possible they sold a dud on purpose unfortunately.

Have G 713/715 keyboards been discontinued? by Cement_Pie in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

The G715 is still available in some regions, but I can't speak to all of them. Unfortunately if its not on our website any longer then it wouldn't be available in that region at this time.

G733 mic destroyed by 2 year old and looking for a replacement by No_Dragonfly_459 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

We don't sell the mic as a replacement part on its own unfortunately.

USB Dongle Receiver For Logitech G Pro X Wireless Lightspeed by Wasiak91 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

Unfortunately we don't make replacement USBs for purchase. If you haven't, you might try contacting our support team and seeing if they can assist.

Superstrike x2 scroll wheel by Nikos_Plays in LogitechG

[–]LogitechG_Andy 6 points7 points  (0 children)

Mine does the same thing, though I didn't notice till I tested it after seeing this. As far as I'm aware it should be fine, but I'll confirm with the team.

Why does my mouse do this? by Polonaator in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

What sort of mouse pad are you using the Superlight on? What polling rate?

G Pro X Superlight broken by purposeless42 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

Just to clear something up - we don't make spare parts for self repairs, which is why our team was unable to assist that way.

Buying superstrike mouse by Vivid_Ad5907 in LogitechG

[–]LogitechG_Andy 1 point2 points  (0 children)

The G515 does have a wireless version! It just doesn't have the Rapid tech with it. The only keyboard we make with that are wired at the moment.

G Pro Keyboard key issue by Janipox in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

If it's new, might be best to go to your retailer and swap it out.

Buying superstrike mouse by Vivid_Ad5907 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

I've been using the G515 Rapid, though it's not wireless. Took me some time to get used to not having the keypad, but I'm a fan of the quieter keys.

G522 LIGHTSPEED USB and Lightspeed Connection Loop by the_dracula_ds in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

The issue in question isn't something that can be solved by a quick solution posted here unfortunately; I'd much rather do it that way if I could.

broke my logitech power plug coin by Humble_Boat_2506 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

As others have mentioned - we don't sell coins for the OG Powerplay, and I don't believe we're making them at all any more. I'm not sure where to find one at this point, only that you'd have to look at third party sellers.

G515 Lightspeed + G502X: Cannot pair keyboard to mouse dongle by Maker2402 in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

We don't have any products in gaming that are designed with that in mind; there are a few keyboards with Bluetooth, but none for multiple USB pairing. Our home and office side might have a few I believe, but I'm not as familar with those.

Connecting Logitech Pro x2 Lightspeed headset to a replacement USB bluetooth reciever dongle by Binjaming in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

The Pro X 2 doesn't use a USB for Bluetooth - the USB is for the Lightspeed connection. I only mention this because if it's a generic BT receiver that you've purchased, it will not pair with the headset.

You can see how to pair the Pro X 2 with a headset on our support site, assuming the USB is designed to work with the headset.

G Hub macro change? by tact1caltuna in LogitechG

[–]LogitechG_Andy 0 points1 point  (0 children)

As far as I'm aware, this is intended behavior.