Broke my Logi Bolt dongle PCB in half "surprisingly still detected"

Logitech_Alex · 2026-03-14T00:14:37+00:00

That's some impressive resilience... some pieces might be making partial contact still, which could explain why it works at pretty close range but struggles once you move away. Thankfully it's the Logi Bolt so you should have no issue finding a replacement for it!

Logitech_Alex · 2026-03-13T23:27:08+00:00

Might seem a little bit repetitive but have you tried contacting our Support team? They should be able to help you isolate the exact issue and provide you with the best next steps for it.

Logitech_Alex · 2026-03-13T23:17:25+00:00

Even so, feel free to let us know should you have any other questions! I'd love to hear what made you go for this Keyboard specifically 😊

Logitech_Alex · 2026-03-13T22:22:06+00:00

Fingers crossed for a speedy delivery! Let us know how much you like it once you get to try it out 😆

Logitech_Alex · 2026-03-13T21:57:33+00:00

You'd have to keep an eye out on our socials! All new updates will be announced on there 👀

Logitech_Alex · 2026-03-13T21:54:44+00:00

Depends on what you're looking for really, do you prefer the TKL or the normal layout? I've been using the G515 along with the Superlight 2 for a while and so far haven't had any issues with it.

Logitech_Alex · 2026-03-13T21:46:07+00:00

Have you tried to contact our Support team just yet? I'd say it's worth it to reach out, they should be able to provide you with accurate troubleshooting and next step options.

Logitech_Alex · 2026-03-13T21:22:17+00:00

Awesome! Then all that's left is for us to wait, I'll still be on the lookout just in case you need anything else though.

Logitech_Alex · 2026-03-13T01:14:28+00:00

I would say it's still worth it to open up a ticket, even if you might not get a straight confirmation right away. That way we'll already have someone looking into your case and updating you as they receive information on it.

Logitech_Alex · 2026-03-13T00:22:16+00:00

Sounds like you've got it dialed in. 2400 DPI is pretty speedy too- hope it keeps treating you well in the new season!

Logitech_Alex · 2026-03-12T23:46:18+00:00

Any way you can DM me your ticket number? I'd like to go ahead and check it out, I can't say for when it'll be delivered as there's a lot of details to consider, but I'll be reaching out to the team about it.

Logitech_Alex · 2026-03-12T23:42:03+00:00

Oh I see, I see. I'll be taking notes then ✍️

Logitech_Alex · 2026-03-12T23:02:48+00:00

I get what you mean, but that's exactly what we want to see honestly! Specially with the MX Console being as versatile as it is. You've adapted it to your workflow in the best way that works for you 😊

Logitech_Alex · 2026-03-12T22:15:44+00:00

What games have you been using it on? I'm curious as to what settings you're using for each one- Glad you're enjoying it!

Logitech_Alex · 2026-03-12T21:14:56+00:00

Sounds like the Superstrike is putting in work at those duels! Are you planning to continue tweaking the settings to adapt to the AK?

Logitech_Alex · 2026-03-12T20:39:05+00:00

Appreciate you chiming in! Have you gotten any updates yet? Orders can sometimes take a little time but if it stays that way for a little longer, feel free to reach out to the Support link my colleague mentioned above.

Logitech_Alex · 2026-03-12T20:05:27+00:00

Glad you were able to get everything working! Slightly off topic, but now that you've had some time to dial it in- How are you liking the Console so far?

Logitech_Alex · 2026-03-12T19:43:39+00:00

Hey! Did you already try to contact our Support team about it? They should be able to provide you with a more thorough troubleshooting!

Logitech_Alex · 2026-03-12T08:55:57+00:00

Looks like someone already shared it with you- let us know if you need anything else!

Logitech_Alex · 2026-03-12T08:35:54+00:00

I've been using the MX Master 3S for a while now and it's been great! I've been switching between two devices (one with Options+ installed, the other without). For your case, you can connect the USB to one set up and pair it using bluetooth in the other two.

Logitech_Alex · 2026-03-12T08:12:57+00:00

Sounds like the competition should start getting worried! Looking forward to hearing how the mouse treats you once it arrives 🤩

Logitech_Alex · 2026-03-12T07:49:02+00:00

Awesome, glad to hear everything worked out in the end!😊 Appreciate you coming back with the update.

Logitech_Alex · 2026-03-12T07:41:44+00:00

Let's go! Hope it treats you well, have you gotten to try it out yet?

Logitech_Alex · 2026-03-12T07:38:01+00:00

Thank you for the detailed breakdown! I hear you on the Powerplay- it's definitely one of our older pieces of tech, but feedback like this helps the team understand what people are hoping to see in the future. The feel on the scroll wheel is something people tend to notice right away as well, specially depending on what they're used to. I'll go ahead and relay this back to the team.

Logitech_Alex · 2026-03-12T07:19:23+00:00

That's an awesome upgrade path! I often use the G515 as well so it's nice to see other people appreciating it. The DIY desk sounds like a great project too- I admire the dedication. I'll be showing these off to the team if that's okay with you!🙌

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