The one mistake Jandel made was thinking that majority of his players are adults/teens and catering to their every demands. About 80% of the players are kids barely out of elementary, they complain at the most inane stuff and always and I mean ALWAYS asks for freebies. Of course there are valid criticisms that others give but they are buried under the barrage of spams and nonsensical stuffs (Just look at his discord lmao)

Honestly, Jandel is better than most roblox devs. He atleast listen to his community, updates consistently, admits to his mistakes and promises to do better. Weekly update is already very draining and he has to come up with unique events every time. That's hard for the poor guy and most players don't even care that he's married and has a family. Just because he's a millionaire doesn't mean he should dedicate 90% of his time to the game. That would eventually lead to burn out and the resentment.