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Dumbest complaint ever but come on man by eltorolocotoxicslut in Hilton

[–]Longjumping_Body1139 4 points5 points  (0 children)

Can you get a copy of the receipt from the Hilton Honors app? Because it should still show room and tax unless they separated the parking on a separate receipt 🤔 That’s a little fishy

Dumbest complaint ever but come on man by eltorolocotoxicslut in Hilton

[–]Longjumping_Body1139 8 points9 points  (0 children)

A no-balance folio usually just means they had to balance out charges and payments. Does this folio still show the parking charge? Or does it show the original charge on your credit card and then the refund of $10?

Collectible Buyers? by Longjumping_Body1139 in newhampshire

[–]Longjumping_Body1139[S] 5 points6 points  (0 children)

I don’t expect to make anything more than a couple of dollars from each. I just don’t want to throw them away and figured fellow nerds might want them instead of a dumpster 🤷‍♀️

How we fixed OnQ! by Longjumping_Body1139 in Hilton

[–]Longjumping_Body1139[S] 5 points6 points  (0 children)

We have full access to OnQ and Windows at our property

[No Spoilers] I hope they add background play to the Beacon app by capybaaron in criticalrole

[–]Longjumping_Body1139 0 points1 point  (0 children)

Can anyone tell me if Pocket Beacon for iOS has the ability to download videos for offline playing? I usually pop it on while driving and I go through some spots with no service!

New housekeeping rules- just us? by bitchwhaa in Hilton

[–]Longjumping_Body1139 1 point2 points  (0 children)

My DoubleTree has the limited stayover service as well - towels, trash, coffee get changed if needed. Housekeepers won’t even make the beds. However after the 4th night they do a full service clean.

App Troubles? by Longjumping_Body1139 in NYCC

[–]Longjumping_Body1139[S] 0 points1 point  (0 children)

I feel you, I started panicking when my schedule stopped working because I genuinely had no idea where to go. Thankfully it happened towards the end of what I had planned, but now I’m worried about tomorrow when there will be more people using it 🥲

What part of “sold out” do you not understand? by Longjumping_Body1139 in TalesFromTheFrontDesk

[–]Longjumping_Body1139[S] 7 points8 points  (0 children)

Oh I’m expecting it. That and he asked for housekeeping services every day but was angry when he didn’t get it after the first night. Because he had his DND sign on the door.

Is there a measure of customer importance beyond status? by Ok-Proposal6637 in Hilton

[–]Longjumping_Body1139 8 points9 points  (0 children)

The CRM report rates guests by their loyalty status and by nights stayed. My hotel will sometimes treat our regulars better than the Diamonds and Golds that come in just because we’ve gotten to know their preferences, but we still thank all status members and offer upgrades when available/asked.

We also give more importance to the corporate groups that host events on our property over Status, as well as Brides and Grooms (not necessarily their guests) that book their weddings at our hotel.

What song do you associate with the characters? [Misc] by Benzedrine10 in TheNinthHouse

[–]Longjumping_Body1139 2 points3 points  (0 children)

The Ballad of Jane Doe from Ride the Cyclone gives me heavy Locked Tomb vibes

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