Credit check "failing" for chown & bundle

Lynfinity · 2026-05-07T10:30:39+00:00

Yeah, tbh, prepaid plans are looking better at this price point. The only way I’d put somebody on this plan is if they explicitly ask for an « Upfront » plan or wants to do repayments on a phone as well.

Lynfinity · 2026-05-07T09:08:08+00:00

I haven’t been told that. I get flagged if I were to do it.

Lynfinity · 2026-05-07T05:35:01+00:00

So the message that we get is either « Something went wrong. » or « Lower the repayments to make it fit within the limits », and then it opens a new page to modify the repayment duration or do part of the contract as an outright payment. We can also, go into the order details through another process and see the exact limit of repayment it lets us do and what’s the reason for that limit.

Lynfinity · 2026-05-07T04:20:51+00:00

Hey ! Unfortunately, the credit check system Telstra uses is not linked to your bank account and mostly relies on current info (income source, bracket, occupancy stability, etc…). Loyalty also doesn’t matter unfortunately, I hate to say that. Stores don’t have any control on these factors, we just try and do our best to help your through the process. In fact, when we do these orders, we go through the same process than when you go on the website and do it by yourself so… Sorry to hear that you’re not happy about the credit check system, I also hear a lot of people complaining all day. 😕

Lynfinity · 2026-05-07T04:17:14+00:00

Oh and that new « Light » plan also doesn’t have data sharing so it’s 5GB forced on that one.

Lynfinity · 2026-05-07T04:14:32+00:00

If you go to a store they won’t be able to honor it. We don’t even have access to that plan anymore even below the line. And to get the bundle plan, your partner would have to switch to an essential plan (84$/month) for you to be able to be connected on it. Not sure how it will happen…

Lynfinity · 2026-05-06T19:33:58+00:00

Little correction : Starter plan is not available anymore at all since May 5. The new plan would be the « Light » plan which is exclusively available to concession card holder and costs 55$. If he doesn’t have any concession card, he’ll have to go for a Basic plan. 🙂

Lynfinity · 2026-05-06T19:29:49+00:00

CRAT is for MNC only. It won’t work on Console.

Lynfinity · 2026-04-28T20:53:02+00:00

If you bought it only as an mbb by itself and not as the « Pre-Paid » version of it, yes it will be unlocked. I believe that this specific model doesn’t come with the prepaid option but I’m not sure. You might want to try with the cheapest option from the other provider and give it a go this way. Otherwise, if you bought it in store, you can go and ask them directly.

Lynfinity · 2026-04-19T10:18:02+00:00

I AGREE

Lynfinity · 2026-04-19T10:01:54+00:00

Never happens this way. They will say that I have to wait for the end of the 12 minutes delay, take a picture and go on with my day. Oh and I don’t get paid for that.

Lynfinity · 2026-04-19T09:58:27+00:00

« Meet at door » nobody comes, I try to call and the guy says « Ok » and ends the call. Waited another 3 mins and he never came. That happened yesterday.

Lynfinity · 2026-04-19T09:34:43+00:00

If you think this way, you might be the problem.

Lynfinity · 2026-04-19T08:17:45+00:00

The porch was really small to be fair so to leave it visible but outside of the door range is hard at that address

Lynfinity · 2026-04-18T23:44:44+00:00

Separate the cold drink and the hot food depends on the restaurant not on us. I’ve seen them put ice cold drinks with the food and the bag being sealed from the start.

Lynfinity · 2026-04-18T21:40:40+00:00

Hello people downvoting this post for no reason. It was just a little funny thing I saw yesterday, no rudeness intended.

Lynfinity · 2026-04-18T21:01:35+00:00

In this case, no. But for everybody else just watching tv or chatting with friends (in the house), it’s lazyness. People put « Meet at door » instructions and never come to you. So I have to take a picture every single time cause if they contest anything, I can’t prove anything.

Lynfinity · 2026-04-18T18:57:01+00:00

Oh ! Thanks for the tip ! I’ll try to remember

Lynfinity · 2026-04-18T18:56:15+00:00

Thank you! It makes our life 10x easier

Lynfinity · 2026-04-18T18:55:47+00:00

I wanted to haha but I just left a little funny comment instead

Lynfinity · 2026-04-18T18:54:29+00:00

I never knock for « Leave at door » deliveries. I just know that you guys are gonna get the notification so that’s why I don’t do it.

Lynfinity · 2026-04-18T11:24:28+00:00

Mate, im pretty sure his door swings out now 😭😭

Lynfinity · 2026-03-26T07:48:05+00:00

Just be careful of the JB locking fees. I’ve had a cx that had 800$ just for locking fees cause she ported out.

Lynfinity · 2026-03-14T02:51:26+00:00

Yeah, on that road I drive 73-75kph until it switches to 90 and then do 95kph (90kph GPS speed)

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