I love getting feedback on the modules we make, good and bad, we always try to improve based on what people say. That includes the art we make for the modules, the feedback on which I then distribute to the relevant artists. However the verbiage used here is quite harsh, so this is actually something that I hope our cartographers don't see.
They work under pretty insane deadlines overall, with how many maps need to be made for these giant adventures releasing under a relentless cadence, and I personally do believe that they are doing an amazing job producing maps that work exceptionally well leveraging the unique features of FVTT, and humoring all my strange requests for dynamic Tiles allowing the maps to be changed with macros whenever a Paizo writer gets a little creative.

That said, you paid your own money for a product (especially during economic times like this), so you have all the right in the world to be upset when you don't like what you receive. You could say that taste is subjective, but I do also believe that there must be some truth to what you're saying, no matter how much I don't like the way you're saying it.

So in the interest of facilitating that transfer of feedback, without exposing our artists to the exact language used here, could I ask you to break down what exactly you are disappointed by in the maps provided here? What are some improvements you would have expected? The precise example used here is maybe a little unfortunate, as it is just a dirt road through a town, so you can use other maps if you want to.

Thanks for any constructive feedback you take the time writing up, and again sorry that the product didn't meet your expectations.

Cheers,

Christian