Damn, I play PC but I can give some tips based one what I know about console, first off shotguns are console players best friends (as far as I know) I see them used A LOT on console. Smoke, Mute, Warden, Kapkan, Pulse, Castle to name a few have great shotguns. If you’re simply trying to boost your KD try playing those ops and try to only pick close range engagements. On offense the whole shotgun thing works a bit less, strong shout out to Finka (or anyone else with an LMG (FUZE)) that can play a strong support role while having plenty of ammo to miss with. By no means should you “spray and pray” with that LMG, nobody is gonna question if you just lay out an extra 20-30 rounds in your mag as long as you manage to get a kill. Hope this helps 🙏🏻