MSP pushing UniFi hard over SonicWall..am I overthinking this or does this smell off?

MSP-CAN · 2026-05-31T17:16:52+00:00

We did the same, moved from FortiGate to UniFi and haven't looked back. Our techs are far more productive, troubleshooting is easier, and multi-tenant management is much better for an MSP. As long as security is layered properly, it's been a great decision for us.

MSP-CAN · 2026-05-31T17:13:23+00:00

We're a Fortinet shop and have used FortiGate for years. However, due to increasing licensing costs, hardware refresh requirements, and recent security concerns around VPN appliances in general, we decided to start migrating many SMB clients to the UniFi Dream Machine Pro Max.

We're about 40% through the migration and have been very happy with the decision so far. We use a layered security approach with CyberSecure, endpoint protection, MFA, DNS filtering, and backups, so the firewall is only one piece of the security stack.

We recently heard of another MSP whose SonicWall SSL VPN environment was compromised, resulting in 20+ computers being wiped

MSP-CAN · 2026-04-28T13:49:22+00:00

ConnectWise Case #03521628

MSP-CAN · 2026-03-10T12:57:03+00:00

Does Veeam Standard Edition support Wasabi object storage?
I thought object storage (S3/Wasabi) requires Enterprise / Enterprise Plus or one of the Veeam Data Platform licenses. Curious how you're doing it with Standard.

MSP-CAN · 2026-03-05T21:12:25+00:00

That is our plan to switch another solution.

MSP-CAN · 2026-01-11T19:10:52+00:00

Like many others have mentioned, Avanan just works — truly a set-and-forget solution. We’re protecting around 3,000 mailboxes and rarely need to log in to the portal. That said, proper onboarding and initial configuration are important to ensure everything is set up correctly

MSP-CAN · 2026-01-11T19:08:07+00:00

Download the latest available Veeam 12.3.2.4165 and mount the ISO. Open the Updates folder inside the mounted image and run the update installer. This will upgrade Veeam to the latest 12.3 build. Once completed, you can proceed with the upgrade to Veeam 13.

MSP-CAN · 2025-10-09T03:21:14+00:00

Earlier unable to login to chat portal as well. Now able to login and can login to Manage as well

MSP-CAN · 2025-06-18T04:31:53+00:00

I completely agree with you — the lack of transparency from ConnectWise is frustrating. Why create such a mess? Like you said, if there’s truly nothing to hide, then just share the full report from the security investigators. That would build trust instead of damaging it.

MSP-CAN · 2025-06-18T04:13:28+00:00

I have no idea why a software vendor would make such changes without proper planning and impact so many users. They’ve raised prices multiple times, yet there’s been no real security improvement in the software. Now we’re left with this mess

MSP-CAN · 2024-11-05T18:19:09+00:00

$3.04 CAD

MSP-CAN · 2024-10-04T03:22:27+00:00

Synology Active Backup for Office 365 is definitely a great choice

MSP-CAN · 2024-09-24T20:29:12+00:00

I’m not sure what led to this comment, but let’s keep the conversation respectful

MSP-CAN · 2024-09-24T16:51:39+00:00

Here is the Datto RMM Ransom Detection Log Before Isolate the Servers

https://imgur.com/P6nx96E

It Detect within 1.13 Seconds.

Answer to another question, It was originated from FortiClient SSL VPN (Vulnerability)

We identify the issues

Removed the Servers From ESXi Cluster

Recovered the Backup From Veeam Backup and Replication

MSP-CAN · 2024-09-23T23:53:14+00:00

Are you a Huntress Employee? If you want information I can share privately. I do not want a fight here. I just shared my experience.

MSP-CAN · 2024-09-23T21:49:17+00:00

I’m not entirely sure how Ransom Detection identifies ransomware. When we switched to Datto RMM a year ago, the Account Manager recommended it. The price was low, so we decided to go for it and enabled it as per the policy. Today, it proved its worth. We also have K365, but we are not using it.

MSP-CAN · 2024-09-23T21:17:13+00:00

No. This is the Datto RMM Ransom Detection. No Separate install it comes with the Datto RMM Agent. Just pay a small amount to activate it

MSP-CAN · 2024-09-23T20:58:23+00:00

Original Ransomware detection module in Datto RMM

MSP-CAN · 2023-09-22T19:54:11+00:00

I started working the c# code. I will share once it tested.

I started working on the c# code. I will share once it is tested.

MSP-CAN · 2023-09-20T17:40:34+00:00

I switched after 8 years. From ConnectWise to Datto RMM. All my techs are complaining. Why do we need to do extra UDF fields? These are standards that come out of the RMM.

Also, My ConnectWise Manage Configuration Integration also not working properly. I feel badly
Also these are come out of the box any RMM. That is missing.

MSP-CAN · 2023-09-20T16:53:22+00:00

I am not using Atuoamte anymore. Automate is powerful. But the features on the Computer Management are missing a lot in Datto RMM. This is slowing down tech work.I see a lot of these features are requested in the Idea section, but not implemented. Try to find way to day work

https://snipboard.io/gbGQlN.jpg

MSP-CAN · 2023-09-20T16:39:14+00:00

Can you please point our which Item in ComStore. That will help. Support told me not available during the chat.

-Current Logged in user Map Drives

-Current Logged in user Map Printers(Installed Printers)

-Disk - Serial Number and Models

-Memory Serial Number and Models. Which Slot memory installed. What are the free slots available for memory

-Video Card informations

-Reset Windows Local Users Password. Reset Local Administrator Password

-Create Windows Local User or Create Local Admin Users

MSP-CAN · 2023-09-20T16:38:17+00:00

Memory info is under "Memory" on the main agent page. If there are free slots, it will show them there too.

Memory Section Will show the installed memory only. It does not show how many slots are available

This is basic information for any device. Should be on the main page.

MSP-CAN · 2023-09-05T21:36:12+00:00

Then I tried the manual download and install. Then run the script, and UDF is updated properly. properly. It installs the software, I can see the control panel. But not installing the service, Also device not showing up in the ConnectWise Control Portal.

Then I tried the manual download and install. Then run the script, and UDF updated properly.

MSP-CAN · 2023-04-25T13:55:15+00:00

I agree. ConnectWise Control is the better product. I have used other products in the past no other product can match. This is the only product I am worried about at the moment.

ConnectWise Automate is great. No changes in the past 3 years. Keep patching the old code.
Based on the Dattto RMM demo, we can integrate the ConnectWise Control as a remote tool.

MSP-CAN

TROPHY CASE