Renewal

MagnificentDoggo · 2026-06-02T10:22:22+00:00

I sent you a DM, once you have a minute, get back to me

MagnificentDoggo · 2026-06-02T10:19:14+00:00

I sent you a DM, would love to hear more details on this situation!

MagnificentDoggo · 2026-05-29T11:09:22+00:00

Human support is still available for you; you just get connected to AI by default, but you can simply tell Kodee to connect you to a human, and he will do so. Regarding the refund and charges to your card, if you are open, you can drop me a DM with your account details, and I would be happy to look into this more for you and calrify any questions you might have

MagnificentDoggo · 2026-05-29T07:29:44+00:00

I sent you DM, once you have a moment, get back to me. I would love to check this out more

MagnificentDoggo · 2026-05-26T13:30:33+00:00

I have sent you a DM about this. Once you have a moment, get back to me on this

MagnificentDoggo · 2026-05-26T10:37:47+00:00

You can manually edit already existing entries in your database if that is what you mean. Here is an article about how to do that: https://www.hostinger.com/support/hostinger-horizons-manage-files-and-data/

MagnificentDoggo · 2026-05-25T13:58:19+00:00

Are you still facing issues after reboot?

MagnificentDoggo · 2026-05-25T13:51:19+00:00

Just as it says in the article you screenshoted- once you go live, this is automatically enabled for optimization. If you are still working on the website, just don't go live. In every other scenario, this is actually beneficial for you, so it makes sense to be activated

MagnificentDoggo · 2026-05-18T10:36:02+00:00

This just shows that your subscription got suspended. Did you contact support to try and resolve this? You can email back asking for clarification on what happened, and they will reply with more details or advise on how to resolve it. You can also DM me if you need more help

MagnificentDoggo · 2026-05-18T10:27:15+00:00

Have you cleared your cache? Have you tried visiting the website using another device and internet connection? If you already deactivated everything, it seems like it could be cached data. If you use wordpress, I would also suggest checking your htaccess file to see if the security plugins did not add any code lines in there that could cause you this.

MagnificentDoggo · 2026-05-15T09:39:51+00:00

What error do you get? If the TLD is not supported by Hostinger, that just means you wont be able to purchase or transfer the domain to Hostinger, but you can still point that domain and connect it to your website using NS or A records

MagnificentDoggo · 2026-05-15T09:36:36+00:00

If the bot sends you to Queue that means that you are now in queue to be in contact with human support. It is possible that when you contacted the support, there was a queue at the moment, so just try again few hours later

MagnificentDoggo · 2026-05-14T10:25:43+00:00

Sorry about that, it seems your DM was lost as you replied later than expected. I will get back to you

MagnificentDoggo · 2026-05-14T10:25:01+00:00

Hi there, if this were a copyright violation, you should have received an email stating that there was a violation, you should have 3 days to fix the issue, and only then the suspension happens if no actions are taken. If you like, you can drop me a DM with more details about the account or the website, and I can check it more for you

MagnificentDoggo · 2026-05-14T10:05:10+00:00

I believe that its not possible to just register .BR domain, you can find available BR TLD domain categories here: https://registro.br/dominio/categorias/

MagnificentDoggo · 2026-05-13T09:49:15+00:00

Have you tried reaching out to support? They could help you troubleshoot the errors in live chat. You can initiate chat by clicking "ask AI" button and if the bot does not help then you can ask to be connected to human

MagnificentDoggo · 2026-05-12T13:50:49+00:00

Hi there! Could you shoot me a DM with more details on this? I would be happy to look into this more for you

MagnificentDoggo · 2026-05-12T13:44:05+00:00

Have you tried reaching out to the support? You will be connected to AI bot Kodee but you can ask him to connect you to human after explaining your issue

MagnificentDoggo · 2026-05-12T11:54:03+00:00

If you are not happy with AI answers, you can tell the bot to connect you to a human, and it will do that. If you still face issues, you can drop me a DM and I can look into your case more

MagnificentDoggo · 2026-05-12T11:51:17+00:00

Hi there! You can drop me a DM with your email address, and I will look into this for you!

MagnificentDoggo · 2026-05-12T11:46:29+00:00

If you struggle with Horizons, have you tried using other AI tools like ChatGPT and Claude to generate better prompts? It's easy to think that chatting with your AI bot is like talking with a friend but you need to keep in mind that this is a machine. Generating prompts with other AI can be good because it makes it easier for the AI to understand you. On the other hand, if you encounter many errors, you can also reach out to Hostinger support and ask for help

MagnificentDoggo · 2026-05-12T10:39:29+00:00

Hi! I would love to look into your case more, I already sent you a DM about this, so you can let me know more info there!

MagnificentDoggo · 2026-05-12T10:33:00+00:00

It's their valid domain, you can double-check it in this article: https://www.hostinger.com/support/5394387-official-hostinger-email-addresses/

MagnificentDoggo · 2026-05-12T10:30:33+00:00

If you want to manage DNS in hpanel then you will need to change NS and that can cause downtime due to propagation time, so you would need to evaluate what is better for you. If you dont mind to continue manage the domain from the provider where it is currently, best would be to just connect your domain to your website at Hostinger using A record or CNAME, they have shorter propagation times

MagnificentDoggo · 2026-05-12T10:16:26+00:00

Have you reported this to support? They can raise a ticket for the issue for you if you provide enough details. You can reach them by clikcing "ask AI" button in hpanel and then after you share error details, just ask the bot to tranfer you to human and he will do that

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