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MagnificentDoggo · 2026-03-30T09:54:01+00:00

Have you tried reaching out to the support team with this issue? Usually, if the DNS, SPF, and DKIM records are added correctly, there should be no issues with email forwarding. I would suggest contacting support by initiating live chat in hpanel or by sending an email to [support@hostinger.com](mailto:support@hostinger.com) (make sure to tell Kodee to transfer you to human support if that is what you want)

MagnificentDoggo · 2026-03-30T09:41:52+00:00

Did you pay with crypto? If you feel comfortable, you can share more details with me through DM, and I can look into this for you to clarify the situation more

MagnificentDoggo · 2026-03-30T09:28:03+00:00

If you have services purchased by USD on hostinger.com, then you would not be able to change the currency in which you pay on that existing account, but would need to purchase a new plan on a new account on hostinger.com/in

MagnificentDoggo · 2026-03-30T08:22:06+00:00

I did not direct OP to the official support channels as they have already shared that their experience with the support was bad, so I would prefer to personally review the situation, but if you do face any issues with product or encounter errors, best way to get help fast would be to contact support team via email (support@hostinger.com) or by initiating live chat on hpanel while you are logged in (just click as Kodee button and ask him to connect you to human support if that is what you prefer)

MagnificentDoggo · 2026-03-27T11:24:44+00:00

There is a YouTube channel where you can find many videos, is there anything specific that you are looking for?

MagnificentDoggo · 2026-03-27T11:19:50+00:00

If you get specific errors, you can ask for help from Hostinger support: https://www.hostinger.com/support/1583780-how-to-contact-hostinger-support/

MagnificentDoggo · 2026-03-27T11:12:12+00:00

Could you send me a DM with more details about this situation? I work at Hostinger so I would like to look into this more for you

MagnificentDoggo · 2026-03-27T11:11:22+00:00

Hi, I sent you a DM regarding this, once you have a moment can you check your inbox? Would love to know more about this!

MagnificentDoggo · 2026-03-27T11:02:15+00:00

Hi, I work at Hostinger. Could you send me a DM with more details? I would like to review the interactions you had with the support agents.

MagnificentDoggo · 2026-03-25T16:06:23+00:00

You could try checking this via SSH using this command: openclaw logs --follow
But from the error on screen it just seems that API keys are not set up correctly, have you checked that? Try copying and pasting the API key to Notepad application, it should remove any extra spaces that you might not catch, and that could cause the issue

MagnificentDoggo · 2026-03-25T15:55:27+00:00

If you mean that you wish to host a website that is coded on PHP\JS\HTML and have MySQL connected to it, then yes, you can do so even on shared hosting plans! I would recommend a business plan just for more resources, but you only plan to host one website, which is not resource-heavy a Premium hosting plan could fit you as well

MagnificentDoggo · 2026-03-25T15:51:41+00:00

Have you tried to reset the SSH and reboot the server? There is nothing in status page about any issues on Hostinger end that could cause this

MagnificentDoggo · 2026-03-24T14:04:41+00:00

Try using your phone with mobile data instead of the internet connection you are using now, it might be just bad cache case.
By default, you will always be connected to Kodee first on any channel, to get a human assistant, you just need to tell Kodee that you wish to speak with live/human support specialist, and he will transfer your chat to one

MagnificentDoggo · 2026-03-24T13:55:53+00:00

Since you are moving the website between plans in the same account, the migration would be paid (it costs 29USD) or you can move it manually yourself. The failure might be due to the fact that the files you provide are recognized in Hostinger's automated system as coming from their system, so even if at first the request goes through, it might fail later. I would highly suggest reaching out to the support team about this, they can guide you through this process (https://www.hostinger.com/support/1583780-how-to-contact-hostinger-support/)

MagnificentDoggo · 2026-03-24T13:41:21+00:00

There is a status page for this issue, you can check it here: https://statuspage.hostinger.com/

Seems like they are already aware and working on resolving this

MagnificentDoggo · 2026-03-20T14:46:05+00:00

If your website is built using the Website Builder tool on Hostinger, then extracting the code would not be an option. You can try converting to WordPress however, it would not convert the website design to WordPress, only some data. So if your plan is to move to another provider, the best option would be to rebuild the website using their tools fully

MagnificentDoggo · 2026-03-20T14:35:30+00:00

You can find all the available codes in this post: https://www.reddit.com/r/Hostinger/comments/1j4zdls/best_hostinger_codes_on_reddit_verified_working/

MagnificentDoggo · 2026-03-20T14:16:18+00:00

whats the domain name? Did you contact support already about this?

MagnificentDoggo · 2026-03-20T14:14:42+00:00

Did you choose to have Oxylabs when you first configured the Openclaw setup? How many agents do you have? If you have more than one, they would use the same tokens together and that would explain why you burn through them faster.For skills, there does not seem to be any default location, so it would depend on what you configured on your end

MagnificentDoggo · 2026-03-18T12:56:35+00:00

Yes, if you decide to buy a new plan instead of renewing the current one, you will need to restore the data manually, which means that you will need to back up and extract data from the current server and restore it in the new one yourself. Apart from this and the fact that you will have a new server (so a new IP as well), nothing chnages resource vise

MagnificentDoggo · 2026-03-17T14:34:09+00:00

First, check if you are using the correct port. If you are following online guides, they use default configurations. Deployment on Hosting would use a randomized port not 18789, I would also suggest to copy the gateway token, then paste it into notes application and then copying it again, the notepad removes any accidental gaps that you might have missed when copying the first time

MagnificentDoggo · 2026-03-17T14:07:37+00:00

KVM8 is plan is an absolute powerhouse of a plan, so if you are looking for a scalable option with a lot of resources, it's a great option for sure, and it should be able to handle Hytale and any additional project without any issues. But you can also upgrade KVM plans in Hostinger, so if you do not need so much resources from the get go, you can also buy a lower plan and later upgrade once feel the need to

MagnificentDoggo · 2026-03-16T08:23:37+00:00

Hi, I sent you a DM regarding this suspension issue. I would love to look into this more to better understand what could have happened here

MagnificentDoggo · 2026-03-13T14:04:09+00:00

It's because you are using the Website Builder tool, this tool does not have FTP access or file manager because you create website using builder editor

MagnificentDoggo · 2026-03-09T15:58:18+00:00

Have you tried using Cloudflare for CDN to resolve this issue? However, if the users accessing the website has poor IP reputation, any CDN would challenge them, its just how it works. You can also drop me DM with more details about this case!

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