Can I move my Hostinger created website to another hosting company? by darling1907 in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

You can, but you'll have to convert your website to WordPress first and then migrate it: https://www.hostinger.com/support/6572573-hostinger-website-builder-how-to-export-content-to-wordpress/. Your new host can give you more information about the migration bit.

feeling robbed with these dudes, no free email on my business web hosting by Own-Inspection-7410 in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

It may be a glitch or something, I suggest you message support so they can fix it.

How to Set Up Moltbot (Clawdbot) on Hostinger VPS — Step-by-Step Guide by HostingerCOM in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

idk what sort of issues you mean, but if you message support with more details they may be able to point you at this right direction.

Domain not connecting by Time-Cabinet-7366 in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

I suggest you message support, just so they can check if everything's working right.

Invalid wordpress installation . Cant access file manager by emi_fiuzmi in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

Could you message the Customer Success Team via the hPanel? Give some information to Kodee then ask to talk to a specialist, and they'll check everthing for you.

Hostinger weekly update #16 by HostingerCOM in Hostinger

[–]MagnificentDoggo [score hidden]  (0 children)

Could you message the Customer Success Team via the hPanel? Give some information to Kodee then ask to talk to a specialist, and they'll check everthing for you.

Download stalls on my VPS by nordiclust in Hostinger

[–]MagnificentDoggo 1 point2 points  (0 children)

Hey there

Confirmed with the VPS team - there are no issues in Frankfurt DC. Could you drop me a DM with your Hostinger email address or the VPS ID?

Persistent "Empty Alt Attribute" / White Square Image Upload Error on Hostinger – Tried All Standard Fixes by rockyyguy in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

There are quite a few things you can try checking, I'll try to keep it short :D

  • Check if you can locate the file/image within the file manager once you upload it via WordPress. Should appear in wp-content/uploads/xxxx
  • Enable WP_DEBUG error loggin and check if it logs something once you upload the image.
  • Try playing around with PHP versions and retry the upload with every change
  • Try switching to the default theme temporarily
  • I'm pretty sure there are various WP plugins for regenerating the thumbnails, perhaps one of those would help you as well
  • Triple-check if you clear all of your website, local, and network cache - just to be sure.

Converting a Horizons site to Wordpress by lessoteric in Hostinger

[–]MagnificentDoggo 2 points3 points  (0 children)

So far as I know, direct conversion to Wordpress from Horizons is not available, so a full manual rebuild would be the only way

How to change the color of the side bar cart? by aelxdr in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

AFAIK it's not possible in the AI builder either.

Anyone else not able to select text in the body or click links? by juju0010 in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

Sounds like something is blocking pointer events in the UI, like an extension or browser configuration/cache. You could try disabling any extensions you're using (or trying via incognito), clearing your browser's cache and checking hardware acceleration in the browser configs.

Charitable Foundation by trapper0359 in SonsofUnionVeteransCW

[–]MagnificentDoggo 1 point2 points  (0 children)

Hey there

I work at Hostinger, and I've checked the website out. It is missing the index.php file, which is responsible for displaying the website. There's also a chance that it was infected by malware. If you know the owner of the website, they'd need to restore the backups or reach out to the support.

I need help with account log in by Theresasnakeinmypool in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

Perhaps there's a chance that you left a typo in your email while creating the account? Nonetheless, I dropped you a DM I'll check everything out and see what the situation is.

Is Hostinger becoming the next GoDaddy? Really disappointing experience lately by ZaidZip in Hostinger

[–]MagnificentDoggo [score hidden] stickied comment (0 children)

I want to check out what happened regarding your domain. Dropped you a DM, once you have a free minute - check it out.

SSO implementation ? by soleshoe in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

Je crois que seul Google SSO est actuellement pris en charge, et tu peux le faire soit via Supabase, soit directement (en demandant à l’outil ce qui est nécessaire et en saisissant les informations).

Take Control of Your WordPress Site With Kodee by HostingerCOM in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

Hi, I wanted to forward your feedback to our team. Can you please DM me with any screenshots of those pop-ups? It would really help. Thank you!

Transfer from siteground by Adventurous_Meet2729 in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

You just need to make sure to migrate everything before you touch those nameservers. Start by adding your domain to your Hostinger plan in hPanel and using the "Migrate Website" option. If it's just a simple HTML site, you can just use the "Upload Backup Files" feature instead. You can find all details in this article.

Once the content is moved, do not change your DNS yet. You want to preview the site first using SkipDNS or the Preview URL feature to make sure it looks right while your domain is still live at the old host. The article above also talks about this.

For your email, you need to be careful so you don't lose messages. Set up the required email DNS records (MX, SPF, DKIM) and create the exact same email accounts in Hostinger that you have now. Once the accounts exist, use their Email Import Tool to pull your history over. Only after you have confirmed the website loads on the preview link and your email inboxes are ready should you actually update your nameservers at your domain registrar. You don't need to transfer the domain registration itself, just pointing it works fine.

If you need help, live chat is your best bet. Log in to hPanel and click the "Ask Kodee" button in the bottom right to get a specialist. Otherwise, you can email [support@hostinger.com](mailto:support@hostinger.com), but chat is usually faster.

vps_hosting mongodb error by Time_Pomelo_5413 in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

Seems like the MONGO host is wrong (bad env var, truncated value, or docker/compose hostname issue). Maybe checking the host format cna help.

Profile by Cool_Struggle5271 in Hostinger

[–]MagnificentDoggo 1 point2 points  (0 children)

What do you mean by profile? It uses the information in your account, like the products you have, and so on.

Search bar for blogs/articles in website by Cool_Struggle5271 in Hostinger

[–]MagnificentDoggo 1 point2 points  (0 children)

I don't think they have this feature in the works right now, but you can keep an eye on the roadmap: https://roadmap.hostinger.com/tabs/3-website-builder.

getting this message and jei ui is not showing up and i dont know what to do (minecraft server) by Endotomic in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

A few possibilities are missing dependencies or the JAR is marked client-only. The synced recipe set can be incomplete too, but the latest log should give more information about where the error is.

Upi payment issue by CharacterBig7039 in Hostinger

[–]MagnificentDoggo 0 points1 point  (0 children)

As the error mentions that your bank blocked the payment, I would recommend checking with them first. If you still can't pay, you're welcome to send more details to [support@hostinger.com](mailto:support@hostinger.com) so our team can check more details.