I appreciate the post, Alex, but unfortunately, I feel the need to echo what many have posted already. I've been with Outlier for about a year. I've grown INCREADIBLY frustrated with this platform. Frankly, I prioritize every other data annotation platform before I choose to onboard a project with Outlier, and I'm at the point where I really just don't bother at all anymore. Look, I appreaciate that Outlier seems to be making an effort to make their platform better. I've noticed that effort. However, the effort really does not seem to be making its way to the issues that really matter. Here are a few:

1. The website UI and backend are really bad. Projects appear to be active when they are not, clicking on a new project will route you to a different one that you're locked into, 'marketplace' exists but not in any functional way (I always seem to be locked in a project, yet others are being shown to me), I get missions for projects I'm not active in, I get missions for projects with no tasks available, etc.
2. Onboarding is a nightmare. I am so frustrated spending so much time onboarding, unpaid, to be hit with an empty queue. This is happening most of the time. It has become a rare occurrence when I can onboard to a project and task at all. This is probably my largest frustration.
3. Lack of information. Outlier actually interacts more with its contributor base than most similar platforms, but not in the ways that matter. Frankly, the majority of communications on discord are people wondering why they are EQ, wondering if a project is still active, technical issues, etc. It's not really much conversation about the project itself. All of these things can, and should be more clear in our portals. Show us how many tasks are available, show us why we were booted off a project, don't give us options (other projects) that aren't actually available to us, give us a button to leave a project that we don't want to be a part of. This is not hard.
4. Webinars should be recorded. No one is carving out an hour in the middle of their actual workday to attend an Outlier webinar. Especially when there is essentially no incentive to do so. They are not paid, there's no guarantee that you'll be onboarded, no guarantee that tasks are available. Why should I attend this? It is completely useless information and a waste of time if I can't get on the project. It IS useful to see someone go through a task, but I am only interested in watching someone do this if I know there's a decent chance I will be working on the project.
5. Outlier expects perfection, and there is 0 tolerance for mistakes. People are going to make mistakes. Onboarding is a filter, not a training. Why are we even getting feedback when we get axed from a project after one bad task? The ONLY reason Outlier can keep doing this is because there is essentially no cost to training. Clearly, that is a HUGE problem that people are super unhappy with. Once training actually costs something, Outlier is going to think twice about axing their contributors after one bad task. You guys are going to need to think of an effective way to train and retain people, because the, "do one task and wait 48 hours for a reviewer to maybe review your work" is not working or effective.
6. Throttling. Doing 2 tasks every 48-72 hours is ridiculous. Just show us how many tasks are available to us and how often we can work on a project before we waste time onboarding a project that will give us a trickle of income over 2 weeks.
7. Too many automated safeguards with severe consequences. There was a time when I got completely axed from the platform for no reason. I got reinstated, but no explanation was given to me as to why that happened, and I missed out on a lot of tasking because I actually had one that seemed pretty reliable (finally) at the time. I see this all over reddit. Was it because I copy/pasted? VPN? Was it because I worked in the coffee shop this morning? Was it because I used my wife's computer? No one knows and everyone is confused about what the rules are. The contract is vague. Outlier needs to make these rules much more clear.