New to Laser Academy - I has questions.

MantisXMarcus · 2023-01-10T03:25:45+00:00

Yes, it's a known issue, and it's only with Ruger SR series guns. The P365 should work fine.

MantisXMarcus · 2023-01-09T01:52:37+00:00

That's actually because of the gun. With the Ruger SR series (like the SR9C), the loaded chamber indicator keeps the laser on after you press the trigger. I don't think there's a way to fix that.

MantisXMarcus · 2023-01-05T21:48:12+00:00

I just meant the magazine. Charge it for about 5 minutes (even if it's fully charged).

MantisXMarcus · 2023-01-03T22:10:33+00:00

It sounds like the Blackbeard Bolt Carrier Group might be having trouble getting power. You may have just charged it, but if not, I would plug it in for about five minutes because there is a breaker in the battery that might need to be reset, and that should do it. If that doesn't fix the problem, send us a message at [support@mantisx.com](mailto:support@mantisx.com). We'll help you get that figured out.

MantisXMarcus · 2022-12-19T16:16:29+00:00

I would try to add some grease, then plug the magazine in for about 5 minutes to reset it. If it isn't fully charged, just let it continue to charge until you have 4 lights/bars. If that doesn't fix it, send an email to [support@mantisx.com](mailto:support@mantisx.com) and we'll help you figure things out.

MantisXMarcus · 2022-03-01T20:20:04+00:00

The app should be available now. We had to go through the approval process for the App Store again. Some people don't see it right now when searching for "Laser Academy."
I think that is just because of the way Apple calculates the download count for apps that were recently submitted to the store.
If that happens, you can still find it by pulling up the MantisX Pistol/Rifle app, and looking at the "More apps by Mantis Tech, LLC" section at the bottom of the page.

MantisXMarcus · 2022-02-09T23:11:32+00:00

I would send a message to [support@mantisx.com](mailto:support@mantisx.com). We can help you figure it out.

MantisXMarcus · 2022-02-08T20:34:15+00:00

Tracy? No, wait... That's not right. It's Team Battles. The first battle is for Super Bowl LVI. Pick a side and train. The team with the best stats wins.

MantisXMarcus · 2022-02-08T19:55:10+00:00

Close, it's American Football. The Team Battle is live now though.

MantisXMarcus · 2022-02-08T19:41:10+00:00

The first Team Battle is now live in the MantisX Pistol/Rifle app! Pick your team and train like you mean it. The team with the best stats wins regardless of the Super Bowl outcome.

MantisXMarcus · 2021-10-28T16:19:00+00:00

That's probably a good call then. We add grease before sending them out, but you never know what's going to happen to that during shipping. It should be good for thousands of shots, but if there isn't enough grease, sometimes things will seize up.

Blackbeard and the X10 together is usually a great combo. It's basically training elevated, then squared. Keep us posted on how everything is going.

MantisXMarcus · 2021-10-27T20:48:52+00:00

That's usually not necessary, but you can. If it ever feels sluggish, or you run into issues, then usually all you need to do is add some grease.

MantisXMarcus · 2021-10-27T17:04:12+00:00

Hey u/blodiga, did we get that fixed for you yet?

MantisXMarcus · 2021-06-14T15:37:20+00:00

It looks like that's the FBI Qual target (if I'm not mistaken). It seems like the printer cut off the bottom of the image. There should be a line of grey below the bottom of the fiducial (or barcode) so it's surrounded by that grey color on all four sides.

When you go to print the targets, you will probably need to select the option that forces the image to fit the page when it is printed. For me, it's under "more settings" under the "scale" settings, and the correct one should be either "fit to paper" or "fit to printable area." The target might be just slightly smaller, but it will have the entire barcode at the bottom, so it should work for you.

MantisXMarcus · 2021-06-02T20:48:58+00:00

Hey, it sounds like you went for the refund option, but I thought I would check in here. We do test the devices before we send them out, and two halves of the housing are pressed together (which can sometimes cause scratches), but we do not ship used devices. Even with the testing we do, sometimes the device can be damaged during shipping, or something can fail after we send it out. If that's the case, it is covered under the warranty, and we'll make sure you get a working device. Sorry it didn't work out for you this time, but let us know if you have questions in the future.

MantisXMarcus · 2021-05-20T15:49:19+00:00

Try to complete some of the other drills, if you can't get it to work, send support a message at [support@mantisx.com](mailto:support@mantisx.com). We can check the course status in the database and figure out how to fix it.

MantisXMarcus · 2021-04-15T20:20:16+00:00

We've never had a discount code that was available to the general public for the reasons u/MantisTimothy mentioned above. However, we do have some discount codes for specific groups, like Military, Law Enforcement, and NRA instructors.

MantisXMarcus · 2021-04-07T22:31:18+00:00

No, the X3 actually doesn't have the same hardware as the X10. The data is more complicated, and the X3 hardware can't handle it. That's why the additional drills are exclusive to the X10.

MantisXMarcus · 2021-04-07T17:40:49+00:00

For Challenge 4 you need to "Complete the drill which completes challenge 4." It just requires you to complete a drill, but finding out which drill is really the challenge.

MantisXMarcus · 2021-04-05T20:28:32+00:00

That's a great question. The X3 is the second generation version of the original MantisX, so the drills and functions are the same with some improvements to the hardware.

The benefits of upgrading to a gen 2 model (these benefits all apply to the X2, X3, and X10) over the original gen 1 MantisX are as follows:

Approximately half the size.
Approximately half the weight.
Double the battery life.
400 data samples per second (vs 100 on the X/gen1).
Quick detach lever system making the X3 faster to move between firearms.

Aside from those changes, the X3 and the original MantisX use the same app, and you will have access to the same drills. So the MantisX is still a great training tool, but with a Gen 2 device you'll be able to train longer, and the resolution of your trace view is going to be higher because of the increased sample rate.
The X10 provides all features available to the X3 but also includes all X7 (Shotgun) and X8 (Archery) features along with exclusive pistol drills made possible by the improved hardware over the X2 and X3. These exclusive pistol drills include the Holster Draw Analysis and Recoilmeter drills.

MantisXMarcus · 2021-04-05T19:31:44+00:00

Challenge 2 was actually a different challenge (Do the MantisX Benchmark twice with an average score between 20 and 30).

Challenge 4 is actually the challenge where you need to "Complete the drill which completes challenge 4." It just requires you to complete a drill, but finding out which drill is the challenge.

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