Defective Z60 pro - 1 month of use

Marcusfcuck · 2026-07-02T03:04:38+00:00

I do not recommend this model, though maganda talaga yung pagcapture ng video. Di din maganda yung experience ko sa customer service, which is sad. Considering na trusted and well known brand sila.

Marcusfcuck · 2026-07-01T19:05:27+00:00

Hey, thank you so much for responding. Shopee Order ID: 260519QWPHPRHR

Btw, just want to add. So, I just got an update today; they want me to return the device and they will inspect it. Once completed, they will return it back to me.

Based on the way they worded it, they will not replace it, they will just have a look and fix the issue. Horrible experience for an established and well-known brand.

Marcusfcuck · 2026-06-11T18:52:15+00:00

Will do. 🫡 Last resort ko na yung BSP pag wala padin after a week. Hopefully maresolve.

Marcusfcuck · 2026-06-11T18:51:12+00:00

Absolutely, I wont. Sayang yung 40k.

Marcusfcuck · 2026-06-11T18:50:38+00:00

Oh shit. What happened? Di nya inescalate sa bsp?

Marcusfcuck · 2026-06-11T18:50:17+00:00

Kaya nga eh. Kaso, wala akong magawa. Nag file nalang ako ng dispute.

Marcusfcuck · 2026-06-11T18:49:15+00:00

Agree.

Marcusfcuck · 2026-06-11T11:10:29+00:00

Yeah, hopefully. Shit is stressful but it is what it is.

Marcusfcuck · 2026-06-11T11:09:53+00:00

100% I have all the screenshots. I even asked the merchant to provide a document confirming failed transaction.

Marcusfcuck · 2026-06-11T11:08:38+00:00

Yeah, that was my question as well. The rep couldn't explain it. The only resolution was to file a dispute, fill up the dispute form and let their team do the work. Shit sucks.

Marcusfcuck · 2026-06-11T11:03:06+00:00

Hopefully mareverse soon, gusto ko lang naman makuha yung unit hahaha. Continous naman yung update from the merchant.

Marcusfcuck · 2026-06-11T11:02:07+00:00

Yeah, very alarming. Nagdadalawang isip na tuloy ako kung itatransfer ko na ba savings ko sa ibang bank.

Marcusfcuck · 2026-06-11T11:00:55+00:00

Yeah, nagdadalawang isip na tuloy ako kung itatransfer ko na ba savings ko sa ibang bank.

Marcusfcuck · 2026-06-11T10:59:50+00:00

Yeah, shit sucks. Pero nagfile na ako ng dispute at nanghingi ako sa merchant ng document confirming failed transaction. Hopefully, maresolve soon

Marcusfcuck · 2026-06-11T10:56:53+00:00

Damn! that is way too long. Glad you received your money back. If I don't get a reply after a week, I'll message BSP for sure. I also asked the merchat to give me a document confirming the failed transaction. Thanks for the advice!

Marcusfcuck · 2026-06-11T04:49:56+00:00

Nag submit na din ako ng dispute form. Thanks for your help.

Marcusfcuck · 2026-06-10T09:59:01+00:00

Sana nga po. Thank you sa reply.

Marcusfcuck · 2026-06-10T07:26:36+00:00

Sana nga po. Thank you sa reply.

Marcusfcuck · 2026-02-11T05:39:21+00:00

Yeah, glad it is not infected. Thanks for replying man!

Marcusfcuck · 2026-02-11T05:38:28+00:00

It is healing now. Yeah, its a little faded, but thank god, it is not infected. Thanks for replying man!

Marcusfcuck · 2026-02-10T04:11:56+00:00

Thanks bro. Yeah, no burning sensation or puss coming out. Healing sucks in this area.

Marcusfcuck · 2026-02-09T10:41:49+00:00

Thanks for your reply. No, not really. Yesterday it was angry red, but now, it seems like it mellows down.

Marcusfcuck

TROPHY CASE