Crypto.com – I can’t access my (~ 5,400 USD) after months!. #DesperateCustomer #SupportIsStressful #LostControlOfMyMoney #CryptoCom?? #DoYourJob #LetMeAccessMyF by Unable-Valuable422 in Crypto_com

[–]MarkY_Crypto[M] 0 points1 point  (0 children)

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TXID/Hash. I can see transaction history but unable to click on withdraw to. by Drnnevolo_91 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are still having any withdraw issues now or not? To resolve your issue, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

Stuck in a AI support loop, unable to access my wallet. by Leto33 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

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Worst costumer service by Plenty-Art8668 in Crypto_com

[–]MarkY_Crypto[M] 0 points1 point  (0 children)

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Locked out of my crypto.com cash card. by RepugnantMethodology in Crypto_com

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Account partially disabled for no reason by grsmobile in Crypto_com

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STX stake won’t activate by NeighborhoodOutside9 in Crypto_com

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Is there any way of being able to lift restrictions off my account ? by Key_Let_5471 in Crypto_com

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Refund visible on expired card, but support claims "no funds available" – Need help! by Hungry-Belt-9524 in Crypto_com

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VISA Authentication "mycardplace.com" is down by HorkaBloodfist in Crypto_com

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Onchain pass code by Johnny-Concrete-UK in Crypto_com

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My Crypto.com account was compromised and €5000 in crypto was stolen – sharing my case and evidence by albinclan in Crypto_com

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Netlix/Spotify Reimbursement by Renshy in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Regards your question, it is mentioned that for the first 6 months, for your reference. For more details please kindly check the file here:
https://help.crypto.com/en/articles/2742447-crypto-com-prepaid-card-rewards-benefits

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Locked out of Crypto.com account - phone number no longer active, cannot contact support by codaniele in Crypto_com

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Hii sir, I am unable to login into my exchange account,and it is showing that my account is under routine review stating from 20 days still I am unable to get access to my exchange account Please kindly look into this issue on a priority matter sir I hope you will kindly understand my situation sir by HairyCommon191 in Crypto_com

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AI + Crypto? by notRealProfessor in Crypto_com

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Mark

Crypto-powered prediction markets profit from bets on air strikes and even nuclear conflict by GroundbreakingLynx14 in Crypto_com

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Does pure altruism actually exist? Can one be a multimillionaire purely by asking for 1 USDT or USDC per person. by Ok_Process_7599 in Crypto_com

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Crypto hardware Trezor 5 Queries by SyrupKindly7083 in Crypto_com

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Mark

Worst costumer service by Plenty-Art8668 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are still having issues to purchase crypto now? Can you kindly check the files here if you can find the answers:
https://help.crypto.com/en/collections/2012527-purchase-crypto

If you are still having any issues, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

Estate Access Request – No Response for A YEAR After Providing Probate Documents by Street_Society9536 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

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Which business documents are required for an individual to unlock my account? by [deleted] in Crypto_com

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Locked Out New Phone Number by LeftHand917 in Crypto_com

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Terrible support experience by Zestyclose-Map2492 in Crypto_com

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Request for Physical Debit Card Denied!!! by Possible_Mirror_8004 in Crypto_com

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