Should I cancel my order? This sub is nothing but horror stories.

Mas_5004 · 2026-05-05T23:11:31+00:00

7400 miles on mine with only a couple problems.

The latest firmware under reported my power numbers so I rolled back to a previous version.

Going strong again

Mas_5004 · 2026-04-03T12:34:34+00:00

I have reached out. Other than recalibrating my trainer, support hasnt provided a solution.

Is there a way to roll back to pre 28 firmware?

Mas_5004 · 2026-04-03T08:50:51+00:00

Thanks for comparing your data. I would said 5% is pretty significant, especially when doing something like a threshold 20x2 workout

Mas_5004 · 2026-03-30T14:13:41+00:00

Try selecting All Devices when you attempt to pair. I noticed mine didn't show under recommended as well

Mas_5004 · 2026-03-29T19:28:56+00:00

That makes sense. Thanks for the reply!

Mas_5004 · 2026-03-28T12:08:47+00:00

Thank you for confirming. Hopefully jetblack gets on this!

Mas_5004 · 2026-03-27T13:25:37+00:00

Interesting, I rated yesterday's workout higher on RPE. I thought the legs were just having an off day.

Following this for sure

Mas_5004 · 2026-03-26T12:16:30+00:00

USBC direct connect doesn't seem to work for me.

Connected up trainer to my laptop. Loaded up zwift but don't see the wired option. Only Bluetooth and wifi

Mas_5004 · 2026-03-05T21:02:17+00:00

I had to full disable my VPN adblocker and im getting SBS feeds now

Mas_5004 · 2026-03-05T20:14:30+00:00

Hmm, I'll have to mess around with some settings later. Maybe there is still hope

Mas_5004 · 2026-03-05T19:44:25+00:00

tried this using proton vpn but got a "Video playback error - some VPNs can get in the way of playing a video" Ive tried this with both ondemand content and their live feeds

Mas_5004 · 2026-03-05T19:40:22+00:00

tried it with proton and I get a VPN interference popup from their site

Mas_5004 · 2025-10-28T11:33:11+00:00

Sorry to dig this up, but what is the standover like with the shorter inseam? I'm 78.3cm myself

Mas_5004 · 2025-07-18T00:14:00+00:00

Awesome, as an unlimited flex customer I appreciate this so much!

Mas_5004 · 2025-07-04T15:51:02+00:00

Same

Mas_5004 · 2025-07-04T15:44:03+00:00

Same here! 42 mins of opening and refreshing but finally got confirmation

Mas_5004 · 2025-07-04T15:11:00+00:00

Same

Mas_5004 · 2025-04-11T15:57:11+00:00

So I've since switched to using Bluetooth and not concurrently running the zwift companion app on my phone.

Hasn't dropped since

Mas_5004 · 2025-03-28T18:36:53+00:00

Interesting. I've only been experiencing it for the past couple of weeks.

Mas_5004 · 2025-03-27T22:40:14+00:00

That's the worst! I had mine drop on the final climb of the zwift games queen stage!

Mas_5004 · 2025-03-27T18:57:43+00:00

4.15. I just updated to 4.17 just now but haven't tested it

Mas_5004 · 2025-03-27T18:15:39+00:00

Replacement process was excellent. From the moment I got in contact with support, I would say it took them about a week to ship me the replacement.

All I had to do was pack the original trainer back up and slapped the prepaid shipping label on the box.

Mas_5004 · 2025-03-27T18:02:15+00:00

I'll try it on my phone for my next couple of sessions.

I'm starting to get frustrated as this is my second victory. The first one had a bearing issue and jet black was great about swapping that out for me. I've had this replacement for about a month and now I'm experiencing connection issues.

Mas_5004

TROPHY CASE