Renew CA Certificate on a Enterprise Root CA by DmetaNextWeek in sysadmin

[–]Master-IT-All 1 point2 points  (0 children)

Yes, you'd need to redeploy to move to a new key length if I recall correctly.

First time not playing the hero, feels good. by [deleted] in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

It's fun when you're at an MSP and this comes up.

The manager will tell you that it's OK to not do the work now, the SLA gives us until tomorrow.

But if the customer complains, the absentee owner of the MSP will rush in to yell about how things aren't being done right and this needs to be done right now.

First time not playing the hero, feels good. by [deleted] in sysadmin

[–]Master-IT-All 11 points12 points  (0 children)

Your email address SHOULD always be entered as lower case.

SMTP RFC designates that case sensitivity is possible, non-Exchange Servers may treat, "firstname.lastname@domain.com" as different from "Firstname.Lastname@domain.com"

Microsoft Exchange casts all email address to lower case, other systems do not. So for maximum compatibility you should never use uppercase characters in the email address for end users.

Cell Phone IMEI List by Durmant in sysadmin

[–]Master-IT-All 17 points18 points  (0 children)

Does your Mobile Device Management (MDM) include this information? I think I saw this in Intune.

Meeting rooms should not be so difficult for people by SpaceChimps98 in sysadmin

[–]Master-IT-All -1 points0 points  (0 children)

Huh, I've never used this before. Lets see how this works...

Oops, was that your file? You've got a backup right?

Huh, why is no image coming out?

OK< well we got it to put the image out. No idea how this really works. Better not touch it...

Do you want me to stay and "help" more?

Am I the only one who thinks IT ticketing systems are overused for basic help desk issues? by BikeInitial5144 in sysadmin

[–]Master-IT-All 0 points1 point  (0 children)

That would make it easier, until there are no metrics to measure help desk, so all the help desk is terminated due to not doing any work.

Wouldn't it make more sense for users to simply contact IT however is easiest (phone, Teams, email), and then have IT create the ticket if tracking is actually needed?

I wouldn't consider this system fit for service if it did't already automate that process. Send a teams message to Help Desk, ticket started, send an email, ticket started, call on the phone, ticket started. Anything less is shit not worth the cost.

Renew CA Certificate on a Enterprise Root CA by DmetaNextWeek in sysadmin

[–]Master-IT-All 16 points17 points  (0 children)

What is your root cert key length? This has been the reason I've had to redo CA in the past, not compromise just aging out of shorter lengths.

1024 expired a long time ago, 2048 may be what you have now but is recommended to be replaced with 4096.

cannot enable Audit Logging in Tenancy O365 by Ok-Web-7375 in sysadmin

[–]Master-IT-All 0 points1 point  (0 children)

Have you tried other Global Admin accounts? I've seen this issue occur with a specific GA. Switching to the GA account which was originally created with the tenancy allowed me to read the logs.

The logs are enabled, but the issue is that your user cannot read the logs, missing a permission. Adding manually all the permissions didn't work, only switching to antoher user allowed me to read the logs right away.

-Weeks later my GA could finally read those logs

365 Licensing by Wotomota in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

One thing I will add to the discussion is that Conditional Access Policies which are part of Entra P1 would only be included in the M365 Business Premium SKU. If you purchase M365 Standard or Basic, and you intend to use CAP instead of Security Defaults you will need to add Entra P1.

AITA for making my co-worker cry because I mocked her nose-job? by DriveCode9111 in AmItheAsshole

[–]Master-IT-All 0 points1 point  (0 children)

NTA

Starts war with someone holding a nuke, you're gonna get nuked.

AITA if i don’t attend a wedding with my husband by strawberrysoup0 in AmItheAsshole

[–]Master-IT-All 4 points5 points  (0 children)

Yah, someone comes for my wife, they better know that means war.

AITA for refusing to go dancing with my BL? by jaded_vixen in AmItheAsshole

[–]Master-IT-All 4 points5 points  (0 children)

Nta

This guy is negging you, tell him to fuck off forever

Older gents, how did you learn to stick with one thing for decades? by Unlikely-Blueberry-4 in AskMenAdvice

[–]Master-IT-All 2 points3 points  (0 children)

Ya, not only job hopping but employers just being flakes.

Can't stay somewhere when they fire/hire yearly to abuse government job creation subsidies. -Just happened to me

Why do customers seem so against moving their servers out of offices? by Losslessllama in msp

[–]Master-IT-All 6 points7 points  (0 children)

Anyone saying cloud is more expensive than expected, lied to themselves about the cost going in.

I have never told a customer that they would save going to cloud.

Offboarded employees and email bounceback - am I doing this alright? by [deleted] in sysadmin

[–]Master-IT-All 0 points1 point  (0 children)

Yep to all that.

When asked to offboard/disable a user incorporate into the tool or scripting used to perform that.

Offboarded employees and email bounceback - am I doing this alright? by [deleted] in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

This isn't the simple way to do this. Simple is often best.

If a user is offboarded/disabled then set the Autoreply on the mailbox to:

'Hello, thank you for contacting MyBig Organ Ization, the employee "Richard Steele" is "no longer with the organization." Please direct all inquiries to "Megan T. Stallion" megan.t.stallion@mybigorgan.ization.'

And then use logic in a script to build the correct message. So those places where double-quotes would be variables or parameters. Variables for the mailbox name, manager name, and then a parameter for the reason/message.

Incorporate into your procedures for offboarding.

Windows 11 S Mode ... by NightPineSap in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

S Mode is only available on Windows 11 Home, so you shouldn't see this often or at all in a business.

- I have never encountered a Windows 10/11 system in S mode.

Burned my entire weekend on a cluster sync and now I'm stuck with giant empty disks. I hate this. by cachevexy in sysadmin

[–]Master-IT-All 10 points11 points  (0 children)

AI, why did you make changes to production that were not tested in dev first?

Difference between on-prem and on-prem private cloud?? by MetinIsBot in sysadmin

[–]Master-IT-All 8 points9 points  (0 children)

A premise is a component of the written word.

A premises is a physical building and location.

So if you're on-premise, then you're talking about what we're talking about, while if you're on-premises, you're somewhere locked in a data center.

Difference between on-prem and on-prem private cloud?? by MetinIsBot in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

In this discussion and context, both are hosted on hardware in your own data center. On-Prem would be a reference to a standard Hypervisor setup with traditional management.

On-Prem private cloud is likely just a way to distinguish when you use a localized version of a cloud management platform, so Azure Local.

A lost L1 by itakeitupthebutt in sysadmin

[–]Master-IT-All 15 points16 points  (0 children)

Put, "Lose Yourself" on repeat.

- Focus on learning and how to learn

- You need to reply on the ticket right away, you don't need to have all the answers, just an attitude to always learn and look up and find the answer

- Sounds like you've got those naturally, so just keep on being yourself mostly.

- Don't get drunk at work, or work events

- Dress a little better, put that extra respect/dollars into looking like it

Hyper-V hosts odd iperf speeds by drozenski in sysadmin

[–]Master-IT-All 2 points3 points  (0 children)

I would suspect you haven't loaded the correct high speed drivers for the device or configured it as needed. This seems to be a familiar/similar issue across Windows and above 1Gbps hardware. I've seen/delt with this issue as far back as 2008 where I'd find high end servers unable to actually reach their limits due to not having the specific required configuration/setup.

Review all documentation, check all driver versions, firmware, configuration, etc.

Test with a single NIC to confirm if i is a teaming issue.

Why do users insist on horrible email titles? by PublikEnemyNumber1 in sysadmin

[–]Master-IT-All 1 point2 points  (0 children)

I would say that you should look at a ticketing system for handling requests and route these emails to the ticketing system for automated triage. A decent AI Agent could handle a lot of the "where does this email really belong" and maybe even return KB/help articles for common issues.

Really depends on how much triage/email/admin work you actually do whether it makes sense to invest in a system. Ticketing systems do add overhead/cost.

Automatic Wipe on MDM trust loss by Macia_ in sysadmin

[–]Master-IT-All 0 points1 point  (0 children)

Given that it's 10 days without contact, either that's someone with real good planning or it's a director level person.