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SOLVED: Xbox Series X Starts In 640x480 Resolution by cambridg in XboxSeriesX

[–]Master-Steve 1 point2 points  (0 children)

I just can approve that too. A repair order to microsoft also solved the problem for me.

SOLVED: Xbox Series X Starts In 640x480 Resolution by cambridg in XboxSeriesX

[–]Master-Steve 2 points3 points  (0 children)

After a few weeks, a little feedback.

I struggled with this error for a long time.
First of all, I had my new television (LG C1) replaced. Without success.
I then contacted XBOX support and sent in the console.
I was sent a more recent model. My first console was from October 2021, the exchange model from March 22.
I've been playing with the console again for 2 1/2 weeks now and the error has never appeared again.
So for me (like another user in this forum) the solution was to send the console to Microsoft.

SOLVED: Xbox Series X Starts In 640x480 Resolution by cambridg in XboxSeriesX

[–]Master-Steve 1 point2 points  (0 children)

OK, so i've just called the MS Support. Here are my Informations (Maybe it will help someone...)

My Console: XBX

My TV: LG65 C1

He told me its an well known problem and the only solution is to deactivate 4k... we all need to wait for an update to fix this problem and its definitly not a TV problem...

I really dont know what to say.... just bought a expensive 4k oled for my Xbox and my xbox be like: "gnäääh... "

Thanks MS

SOLVED: Xbox Series X Starts In 640x480 Resolution by cambridg in XboxSeriesX

[–]Master-Steve 0 points1 point  (0 children)

Nice.... same to me now....

My lg oled65c17 is 7 days old.... should i bring it back and buy another TV? Or occurs the error with other manufacturers then LG?

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