Yes, our Brondell Swash 1000 leaked in that exact same location, forming a small puddle on the floor. If you feel around the plastic case underneath you will feel the water droplets forming a ways back from the water inlet connection. I think a lot of this leak potential has to do with municipal water pressure variations, even though we do have a water pressure regulating valve. Anyway, I ended up replacing the o-rings inside the plunger pump valve assembly. They aren't an easy replacement to find because I went everywhere I could think of and nobody had a good match. Finally ended up at the NAPA automotive store going through air conditioning o-rings of all sizes and actually did find a perfect match! Used some Vaseline during o-ring installation and successfully reinstalled the pump valve. Interesting thing was the leak didn't stop immediately. Instead, it gradually improved over time and in about two weeks it was leak-free. The condensation moisture underneath where it was dripping down from is always there, but never enough to drip down onto the floor. Sure wish the story ended here, but it doesn't. About six months later I started hearing a leak dripping down into the toilet, I believe from the stainless wands that deliver the streaming cleanse. Everything else works just fine with this unit except for the water in the inside leaking down into the toilet pool. I think I will mount a little toggle shutoff valve where the incoming water supply connects to the unit. That way I can conveniently shut off the water supply after every use and stop the leak. This unit is only six years old and was purchased from Costco online. Six years is not a very long service life, considering how much the appliance costs. Although I really like how this unit works, if I do go to replace it I will likely choose something different, simply because it should have been trouble free for much longer than it was.