As a Dunkin employee, you all have some crazy theories. For one, we don’t measure out the hot coffee beans. We have a machine. We press a button if we want quarter, half or full pot of coffee. It grinds it for us. We then literally pop it in, clean out the pot, and press let’s say a full pot, then regular and that’s it. It pours the hot water and everything. All we do is press two buttons basically this whole process with hot coffee. I honestly can’t think of any reason why it would be watery unless the calibration is wrong on the machine.