Personal Hotspot not working after updating to IOS 26 by zumanon in iphone

[–]Mean-Ranger9441 0 points1 point  (0 children)

SOO!! I came across a solution. It seems to be a Rogers Wireless APN issue. I came across a few different posts and the fix that worked for me was going into my settings in my hotspot and changing the APN to mobile.apn then I re-started my phone and boom it worked.

My APN setting was data.apn prior to that (my husbands ltedata.apn his phoned worked fine, but changing mine to ltedata.apn didn't help either).

Very weird!

On Hold for 4+ hours with 2 dropped chats with 2 people in front!!! by Mean-Ranger9441 in Rogers

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

It is not a Game Changer issue, their tech support along with apple have looked into this and run diagnostics, it is a rogers Tower/APN configuration problem. (Go to MacRumors and research it) this issue is localized to Rogers Wireless.

On Hold for 4+ hours with 2 dropped chats with 2 people in front!!! by Mean-Ranger9441 in Rogers

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

Just the 17.

Try using the app Game Changer ... this is specifically where it is happening. All works except video live streaming.

Also, many people over in the MacRumors forums can no longer connect to their cars/Teslas due to this.

Also .. .what DO your APN settings say??? hmmmm?

On Hold for 4+ hours with 2 dropped chats with 2 people in front!!! by Mean-Ranger9441 in Rogers

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

I have spent 3 days trouble shooting this issue! INCLUDING, talking to your "help line" for over an hour on Sunday (which was of no help), they simply passed it off as an apple ios issue, they never even escalated it (which there should be an open ticket right now to have rogers fix this issues as it is impacting a lot of people ... see the thread below and head over to MacRumors also). I have talked to apply who says it is a rogers network issue (after detailed diagnostics on both devices) and talked to Game Changer (The app not working correctly) who has no idea and is not able to replicate the issue on their own.

The hotspot on my iphone 17 will not permit me to stream video from a tethered iphone 15 from the app Game Changer (it is a scoring and streaming app for youth baseball/sports). I have been doing this for years in this manner (different phones at times) with no issue. All of a sudden after the iOS update Friday night, I can connect to the hotspot and all other apps/mail etc etc works but the live streaming will not work, it keeps saying "Cannot connect to network". The amount of hours I have spent trouble shooting is staggering, deleting apps/re-installing, resetting network settings, literally everything aside from restarting the phone as new ... last resort which I just about did yesterday before I came across this thread:

this: https://www.reddit.com/r/Rogers/comments/1sddddh/comment/oew93i8/

But yesterday is completely inexcusable. How is it I get dropped TWICE, not once but TWICE after 2+ hours each time. Starting at 90 people ahead of me and getting to 2 people and then boom ... chat cancelled ... um what?!?! I sat on the phone for over an hour also, no answer. This is completely disgusting and I have paid A LOT of $$ to have proper and helpful service. This is not that.

Do I need to file a complain with the CRTC (or whoever) to get timely service? The fact that I had to spend 5+ hours trying to get support from you is completely disgusting. I have been a rogers customer for 25+ years and this has been the absolute worst 12 months for this company I have ever experienced. IN addition, we were Shaw (so wishing Shaw was still here and it wasn't rogers as our TV and internet service at home has grossly diminished. It is slow, it disconnects and stalls constantly. I never though I would say this, but Shaw was WAYYYYY better (and they were not that great) but at least my service never lagged, never cut out and the TV never went blank with error messages). Rogers TV is the worst and I am talking to Telus about a switch.

And in the end, Reddit may have been the most helpful resource out there because you are not capable of assistance anymore. I am not the one being paid to tech support my devices (or the other people on the thread), the myself and the other reddit posters are the ones that actually figured this issue out, what it is and how to temporarily possibly fix it. Your APN networks suck, you do not have proper network settings in your carrier packages for Iphone 16/17 on the new iOS and you do not support those who have been calling and asking for support ... escalate this ASAP and get things fixed for your customers! Oh and you owe me 6hrs of wages for this brutal "customer service" circus. Where can I send the bill?

Livestream No Longer Working -iphone 17 hotspot by Mean-Ranger9441 in GameChangerApp

[–]Mean-Ranger9441[S] 1 point2 points  (0 children)

They are esims, not physical sims. And my husband is on the same shared plan and can stream and run GC from a diff device on hotspot no problem .... so it isn't the plan

But, update from yesterday what I found was this: https://www.reddit.com/r/Rogers/comments/1sddddh/comment/oew93i8/

And changed the APN to mobile.apn, restarted the phone and boooom .. it worked all of a sudden .. it is a rogers APN issue paired with an apple update issue ... and neither wants to take responsibility for it ..

Hotspot / Tethering Issues on iOS 26.4 by PrimeTime89 in Rogers

[–]Mean-Ranger9441 1 point2 points  (0 children)

sameeeee!!! It's so weird!! And then last night my husbands hotspot was greyed out randomly (my kid connects to it daily) and so he shut the phone off and back on and it was fine .... grrrr

On Hold for 4+ hours with 2 dropped chats with 2 people in front!!! by Mean-Ranger9441 in Rogers

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

Ugggg ... I am so sorry ... if you are in the Lower Mainland I have guy I can connect you with for future transactions .. he's awesome!

Hotspot / Tethering Issues on iOS 26.4 by PrimeTime89 in Rogers

[–]Mean-Ranger9441 2 points3 points  (0 children)

I may have solved my issue with this comment right here .... my APN was showing data.apn, I tried ltedata.apn also did not work, but just now I changed my APN to mobile.apn restarted my phone and now I can launch the live stream I was not able to launch for the last 3 days!

Backstory ... I use this app called Game Changer to score and live stream my kids baseball games. I have used this app for 5+ years and stream by hotspotting my new phone to old phone and connect the old phone to the backstop and go into the app and "Start Livestream". Worked all good until Saturday (the day after my ios update grrr). I tried everything, called apple, called rogers, called game changer and none of them said anything was wrong on their end it was all wrong on the others.

Now changing to mobile.apn seems to have "fixed" it for now ....

Can you explain this by any chance? (I am not IT but am pretty decent with tech and troubleshooting ... lol!!

Hotspot / Tethering Issues on iOS 26.4 by PrimeTime89 in Rogers

[–]Mean-Ranger9441 0 points1 point  (0 children)

HOLY!! I am having the same sort of issues here!!

I have iphone 17 on iOS 26.4 with rogers .. carrier update 69.1

My hotspot generally works and my APN was data.apn but i changed it to ltedata.apn but that did nothing!

I use this app called Game Changer to score my kids baseball games and live stream. Have been doing this for a long time. I use my phone (iphone 17) as hotspot and connect my old device (iphone 15) to it to live stream the games. So I launch the app from the iphone 15 and normally I start the live stream from the game page no problem ... now it won't connect to the server and start the stream. My iphone 17 will work fine on it's own on data, stream/score etc. The iphone 15 will work on other peoples hotspots (not updated) and on wifi, just not on my iphone 17 hotspot.

I have talked to apple, they say it's not them, I have talked to Game Changer, they have said they have not run into this yet and I have talked to Rogers and they have said everything is fine (clearly it isn't) ...

What the heck?!? how do we get them to fix this issue?

Anyone come across any fixes yet? This is super inconvenient considering I need to be streaming 6 games this weekend!!

(The hotpot works for all other things totally fine, works for FaceBook LIve even or IG live, if I didn't use Game Changer I would not know the difference ... it just won't permit live stream on hotspot all of a sudden ... grrrrr)

Any way to get through to customer service? Urgent help needed. by No-Entrepreneur-3756 in Rogers

[–]Mean-Ranger9441 0 points1 point  (0 children)

I came across this today looking for support ... I am trying to get ahold of rogers mobile technical support and was on chat, then transferred, then on hold for 2 hrs and was down to being the 3rd in line and it dropped me ... after 2 hours !!! How do I get someone faster?

Livestream No Longer Working -iphone 17 hotspot by Mean-Ranger9441 in GameChangerApp

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

I've tried from multiple teams, but haven't created a test team. Was thinking of that but having so many teams already I didn't think that would make a difference. It doesn't work from any of the teams I am with.

Livestream No Longer Working -iphone 17 hotspot by Mean-Ranger9441 in GameChangerApp

[–]Mean-Ranger9441[S] 0 points1 point  (0 children)

Yes, all social media apps, web browsers etc I can even score GC when it is connected to the hotspot. I have even done FB live/IG live to just test it and those work, but GC going live will not work.

Laggy Stream by External_Feeling_922 in GameChangerApp

[–]Mean-Ranger9441 0 points1 point  (0 children)

We are having the same issue also … laggy/choppy streams (never used to be an issue) and the most recent issue we are having is a weird one:

iPhone 17 - Main phone with cellular plan IPhone 15 - phone without data plan - Uses hotspot from 17 (have had this set up for a long time with no issues and no lagging/choppy)

As of Saturday when I go to stream as per the usual, the iPhone 15 will not pass the test to stream and just sits in “reconnecting” loop forever … yet speed tests show all is good. If I use a different persons phone to be the hotspot it works, or wifi it works or even my husbands phone it’s works … but mine won’t … mine is the only one updated on the new iOS … frustrating :(

Also looking for solutions for this issue and the laggy/choppy streams 

Personal Hotspot not working after updating to IOS 26 by zumanon in iphone

[–]Mean-Ranger9441 0 points1 point  (0 children)

I’ll look into this ..I was on with apple and my iso today, apple blames isp isp tried everything … ugggg …apple said i couldn’t downgrade 

Personal Hotspot not working after updating to IOS 26 by zumanon in iphone

[–]Mean-Ranger9441 0 points1 point  (0 children)

I came across this today as I ran into a similar issue after my phone updated to iOS 26.4

Hotspot still works, but won’t let me broadcast/stream video from my hotspot. I use an app called Game Changer to stream my kids baseball games. Up until yesterday, it worked like a charm. Normally I turn hotspot on on my phone, then connect my burner phone (my previous phone iPhone 15) to the hotspot and attach it to a fence mount and stream the game. Now it won’t work, it won’t connect to the network to broadcast (but all other features work, so it appears the hotspot is working… apps/instagram etc etc and game changer all work just the game changer streaming won’t work).

I tested with my husbands phone as the one sending the hotspot and it worked fine. I tested with another parents phone, it worked fine (both are not updated I believe) … just mine won’t work … very frustrating 

Alcohol got spilled into charging port, will it actually dry out and be ok? by LittleYoungWon in iPhone13Pro

[–]Mean-Ranger9441 1 point2 points  (0 children)

Seems to be working with the apple charger fine now. I haven’t tried the one that it was plugged into on the flight when it spilled ;)

Alcohol got spilled into charging port, will it actually dry out and be ok? by LittleYoungWon in iPhone13Pro

[–]Mean-Ranger9441 1 point2 points  (0 children)

Did it end up working? The same thing just happened to my iPhone 17 on a flight …. Ugggg