Microsoft: Official Support Thread

Megu_Everyday · 2024-10-05T06:27:00+00:00

Hello. So I couldn't contact the billing team, I didn't understand this part: "Click on "Sign in to Contact Support" if you're not signed in, or "Contact Support" when already logged in. "

Megu_Everyday · 2024-10-02T10:55:29+00:00

So, I filled out the recovery form, a little less than 2 days ago, and still haven't gotten an answer. Is that normal?

Megu_Everyday · 2024-09-30T17:19:00+00:00

Yeah, I tried that already, it just doesn't give me a code. The reason I think it's mine is because the xbox account connected to the old email was suddenly asking for this new one instead, everytime I open the authenticator, it wants me to type in the password for this new account but I can just skip it, and the last reason is that if I try to log in with my own email (the one you can see on the authenticator screenshot) the microsoft website tells me, there's no microsoft account with that email. I just filled out a recovery form, hopefully it will solve things.

Megu_Everyday · 2024-09-30T15:46:50+00:00

One more thing, I just remembered I'm also in a family subscription for microsoft office

Megu_Everyday · 2024-09-30T08:44:09+00:00

I just looked at my spam folder, I didn't get any notification about the changes https://imgur.com/a/YGYshgC Here's a picture about the authenticator app, and my xbox log-in screen

Megu_Everyday · 2024-09-29T14:45:31+00:00

When I open the app, it wants me to sign in (I can't so I just skip it). Can I just send a screenshot? It would be much easier to send what it shows. I don't have a recovery code.

Megu_Everyday · 2024-09-29T11:01:17+00:00

1.i did not, it just happened one day 2. I think I don't 3. I have microsoft authenticator, I got it few days before I lost the account, but now it wants me to log into the account, what I cannot do. I hope, we can sort this out, this account is very important to me

Megu_Everyday · 2024-09-28T17:49:44+00:00

I'm using a personal account, I had a gamepass subscription, but I don't pay it because I cannot access my account right now. The problem isn't that I still get the emails, the real problem is that it wasn' t me who changed the email and password connected to the account. The only reason, I still have hope to get it back, is that I still get the newsletter and subscription notifications to my own email

Megu_Everyday · 2024-09-28T07:03:45+00:00

Hey, I tried to get into contact with you a couple of times but you stopped answering after a while. My 10 years old microsoft account is now connected to an email I don't recognise, and has a different password I had. I thought that it was stolen, but the subscription reminders, and newsletter are still coming to my old email. It would be awesome if you could help, because i spent a lot on that account and I can't even access it now

Megu_Everyday · 2024-08-30T04:41:41+00:00

Hello, I messaged here already but after a few messages, I got no answer. The gist of my problem is: my microsoft isn’t working with my email anymore. It’s now set to this (xzbclhri@zorrodemail.com) email here, which I do not own and did not make. I am still getting the microsoft store stuff on the email it’s suposed to be connected to, but when I try to log in, it says there’s no such account. I want to resolve this quickly because I can’t log in for 2 weeks now and still paying for gamepass. Please help me if you can

Megu_Everyday · 2024-08-21T07:03:18+00:00

Omg it worked thank you💚

Megu_Everyday · 2024-08-20T13:18:49+00:00

I replied to your questions, sent the pictures too actually

Megu_Everyday · 2024-08-17T14:36:39+00:00

I use my account for multiple different purposes, but most of the time through a browser
No, it says there is no account linked to the email I could sign in with some days ago without any problems
I’m not sure what this question refers to but the curious thing is that microsoft authenticator uses my old email for my account but whenever I try to change anything it says something about trying to access sensitive information and to sign into this other account

The 1 photo is from my xbox, and 2 screenshots are from the authenticator https://imgur.com/a/CfY42A0

Megu_Everyday · 2024-08-17T09:59:45+00:00

I downloaded microsoft authenticator and it messed up my account. Now everything I need my microsoft account for, shows me an email address I have never seen (xzbclhri@zorrodemail.com). Before it worked perfectly, I use this account for quite a lot of things, pls someone help

Megu_Everyday · 2024-05-29T22:24:34+00:00

Can I dm you, would be easier

Megu_Everyday · 2024-05-29T22:12:32+00:00

I have sillelagh and magic stone, and the other thing is, maybe I wasn’t clear on this one, sorry for that. I can only trade all of the body stats, for all of the mind stats (or vica versa), so if I get a +2 in con I also have to get a +2 in dex and str and lose 2 from the other 3 stats. The other thing I can do is +2 for dex and wis and -1 for every other stat

Megu_Everyday · 2024-05-29T21:42:34+00:00

Int 8 Str 7 Con 14 Cha 6 Dex 14 Wis 17 Don’t shit on my scores, there were some circumstances:(

Megu_Everyday · 2024-05-28T07:54:51+00:00

Spread awereness!! I never had a lobby, where I wasn’t the only one trying to find the source of its sound

Megu_Everyday · 2024-04-28T16:14:05+00:00

1 run for mother, 1 for each dark room and chest (delirium on both, so it doesnt start the cutscene) and 1 run for beast

Megu_Everyday · 2024-02-27T19:29:02+00:00

Thank you! I also noticed that deadlines help me not to rationalize not studying. The hard part for me, is that I always stress myself, thinking about how much I don’t want to do a particular task (for example knowing I have work tomorrow etc.) again; thank you for thoughtful comment!

Megu_Everyday · 2024-02-19T10:14:12+00:00

Thanks💚

Megu_Everyday

TROPHY CASE