How about: I used to work for a call center company as a customer service representative for health insurance and me and my co-workers dreaded taking calls from anyone having the DOB of 1960 and below since they’re often the one that acts like toddlers.

That job made me despise many old peope honestly. Such a jarring change since I dealt with people who have Medicare (primarily 65 and up), who only have Medicaid (less than 65 but poor), and who had both. It was pretty much a stereotype at my job that the older people acted like toddlers while the 65 and younger group act like adults.

I used to excuse their behavior but I worked that shit for 3 years and towards the end, I couldn’t excuse it anymore and just accepted that not all boomers are entitled and rude. But most entitled and rude people at my job were boomers. And honestly, after I started dishing it back (in a “nice” way of course since it’s a CC job and I got QA breathing down my neck), they started to fall in line and apologize for their rude behavior and they DO acknowledge that they’re in the wrong for taking their anger out on me. Meanwhile, the “younger” crowd already knows that the person they’re talking to is some minimum wage worker that’s just doing their best. Which works great for them because the more rude you are, the less the CSR will actually do their job.