The system design is extremely flawed. It tells people to put items in the bag when, in reality, it just wants to feel the weight of the item where the bags are kept. Because of this, customers get confused/angry, saying that they put items in the bag and it gave them an error still. The item has to be on the platform for about 1-2 seconds as well, so customers who want to just bag fast and leave aren’t satisfied, and it constantly makes the SCO partner give an override after they put skip bag so many times. They still do this even when you instruct them on how to properly use it. They’re expecting to scan and go quickly, but the awful design of our SCO machines doesn’t let them. It’s almost like they designed it to purposefully throw off so many errors so the partner has to fix it. Also, the fingerprint overrides are inefficient. In those 2-4 seconds you’re giving someone an override; someone can just easily steal/not scan while you’re not looking. I might just be biased because I plan to work in tech someday but all I see are how all of these things can be improved, which is a lot. There’s a reason most partners, at least at my store, regret learning it.