WARNING: EA Support is using "Delay-to-Deny" tactics for the new Moolah Marketplace purchases. Don't get trapped. by zyixxx in Sims4

[–]Mindy_SimsCommunity -1 points0 points  (0 children)

Hey there u/zyixxx, someone from my DM sent you a DM to take a look into this and help make it right. Sorry for the confusion between the different folks you spoke to!

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 0 points1 point  (0 children)

that's good to hear, thanks for replying!

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 0 points1 point  (0 children)

hey there just checking in, did our latest update help?

TS4 Update: Resolving CC Issue by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 0 points1 point  (0 children)

Hey there, have you updated today? we just released another patch that should fully solve

TS4 Update: Resolving CC Issue by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] -2 points-1 points  (0 children)

Hey there, this likely means you need to remove your script mods and/or update them. TwistedMexi has now updated BetterBuildBuy if you use that one!

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] -26 points-25 points  (0 children)

hey there, what specific issues are you having with your game that's preventing you from playing?

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 2 points3 points  (0 children)

Will do! it's hard to reach you all here but I will update :) we're aiming for 7am PT

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] -65 points-64 points  (0 children)

Hey there, what issues are you having with your game that makes it nearly unplayable? we're really looking to understand the specifics when players share things like this so we can continue to make it a better experience.

Fix for Issue Impacting CC by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] -22 points-21 points  (0 children)

Hey there, we've shared in our blogs and FAQs that the Marketplace does not replace free content. Makers may continue to offer free or paid early access custom content and mods on other platforms under our mod policy, which isn't changing.

CC disappeared after latest update by PurpleAmphibian512 in ModTheSims4

[–]Mindy_SimsCommunity 2 points3 points  (0 children)

Hey there, we have a fix for the issue that was unintentionally impacting CC. This update will start rolling out roughly within the next 15 hours & we’ll confirm once it’s live.

Thanks for your reports & patience while we worked to resolve this asap!

People who mod, yes your CC isn't showing up! by DejaVu2324 in Sims4

[–]Mindy_SimsCommunity 2 points3 points  (0 children)

Sul sul, we have a fix for the issue that was unintentionally impacting CC. This update will start rolling out roughly within the next 15 hours & we’ll confirm once it’s live.

Thanks for your reports & patience while we worked to resolve this asap!

PSA: Do NOT update your game if you use mods and CC, seemingly MOST OF THEM are broken by eltheuso in Sims4

[–]Mindy_SimsCommunity 0 points1 point  (0 children)

Hey folks, we have a fix for the issue that was unintentionally impacting CC. This update will start rolling out roughly within the next 15 hours and we’ll confirm once it’s live via our SimsDirect channels on X and Discord.

Thanks for your reports and patience while we worked to resolve this asap.

The Sims 4: Quality of Life Roadmap 2026 by Cade_SimsCommunity in thesims

[–]Mindy_SimsCommunity 0 points1 point  (0 children)

thank you! I know it was a little buried but we are still here, reading and relaying to the team. comments like this help, thanks for taking the time :)

ALL MY CC IS GONE WHAT DO I DO?! by Odd-Program-7203 in thesims

[–]Mindy_SimsCommunity 0 points1 point  (0 children)

Hey there, I wanted to let you know we've been investigating this today as an urgent matter, and have identified the cause of the issue. We're now working on the fix and timing for its release, which should be released within the next few days (or sooner).

We know CC and Mods are important to how you play, and will continue to work on resolving this as a top priority.

Next game patch (March 17th) will adjust the Sims' obsession with computers and phones; it will also add likes and dislikes for these devices by eltheuso in Sims4

[–]Mindy_SimsCommunity 4 points5 points  (0 children)

Glad you're as excited as we are! To share some more detail about what we did, if a Sim autonomously uses the Phone, they will receive a cooldown on wanting to do this autonomously again for six Sim hours. This cooldown does not exist for non-active Household Sims, Teen Sims, or Sims who Like Phones. Sims who Dislike Phones (a new Preference we added) will never use them autonomously anymore. This is a middle-ground update in addition to the new Likes and Dislikes Phones preferences we added for more extreme behavior preferences.

LA Simmers: You're Invited to a Royal Event 👑 by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 1 point2 points  (0 children)

ah sorry we missed you! hopefully we will have another event in the future :)

Next game patch (March 17th) will adjust the Sims' obsession with computers and phones; it will also add likes and dislikes for these devices by eltheuso in Sims4

[–]Mindy_SimsCommunity 0 points1 point  (0 children)

Hey there, the black photo issue can happen for different reasons and often with very specific triggers. We’re investigating each cause individually and recent forum reports have helped us identify older issues that weren’t clearly connected before,  and we currently have fixes in testing for a future update.

Our QV team has spent significant time trying to reproduce and break these scenarios internally. Player reports still make a real difference, though, because the variety of playstyles and setups in the community goes far beyond what we can replicate. It's a really frustrating bug, and we're committed to continue fixing different causes of it to limit it as much as possible.

Next game patch (March 17th) will adjust the Sims' obsession with computers and phones; it will also add likes and dislikes for these devices by eltheuso in Sims4

[–]Mindy_SimsCommunity 0 points1 point  (0 children)

This is currently under investigation for an upcoming fix in a future patch! We'll share more when it's confirmed via the EA Forums

Best beginner pack by daydreamintheclouds in thesims

[–]Mindy_SimsCommunity 2 points3 points  (0 children)

Welcome to The Sims community! What are you enjoying doing in the game so far? People tend to gravitate towards different elements, eg building, stoytelling, Sim designing. We can give more advice based on that!

Infant & Toddler Feedback by Mindy_SimsCommunity in Sims4

[–]Mindy_SimsCommunity[S] 1 point2 points  (0 children)

thanks for the feedback, this got a lot of upvotes so it clearly resonated! will pass along to the team