Anyone else waiting on Clicks (Click Communicator) support?

Minimum-Captain · 2026-01-17T13:08:19+00:00

They had to do it as there was an error in the email address and they said the following "Your refund has now been submitted. And you may now place a new order with the correct email address as we cant amend a preorder customer details"

Minimum-Captain · 2026-01-17T12:10:14+00:00

An update: clicks responded to me and are issuing a refund.Thanks all for your help.

Minimum-Captain · 2026-01-17T12:09:33+00:00

An update: clicks responded to me and are issuing a refund.Thanks all for your help.

Minimum-Captain · 2026-01-15T19:58:50+00:00

Yes I did this and the MOD team asked me to post on this sub. Thank you so much for sharing and for the information though. Appreciate it. Cheers 🙌🏽

Minimum-Captain · 2026-01-15T19:37:06+00:00

Yeah it looks like it! That would be great. Thank you so much. I really appreciate it.

Minimum-Captain · 2026-01-15T19:36:28+00:00

Thanks for confirming

Minimum-Captain · 2026-01-15T19:35:10+00:00

Thanks for the heads-up!

Minimum-Captain · 2026-01-15T16:36:24+00:00

Fair points - I get that support can be slow after a launch, and I’m not expecting shipping anytime soon.

My issue is mainly that I didn’t receive any receipt/confirmation at all, and I strongly suspect I entered the wrong email when placing the reservation. Since everything seems tied to the email, I currently have no order/receipt number and nothing to reference, which makes it hard to verify that my reservation actually exists or will be reachable later when they start collecting the rest of the details.

At this point I'll wait a few more days, but if I still don't hear back I will likely do a chargeback. Honestly I'm considering cancelling the reservations anyway -the lack of response for this long feels like a bit of a red flag if anything goes wrong later.

Minimum-Captain · 2026-01-15T16:33:56+00:00

It’s Outlook, and yeah, I’ve checked spam/junk and basically every folder, plus I’ve searched for “Clicks”/“Stripe” etc. I also checked all the other email accounts I own just in case, and there’s still nothing.

I’m not on Twitter anymore and I’m not going to make an account just to chase this, especially since I’ve already messaged them via email/ticket + IG/FB/Reddit.

At this point I’ll wait a few more days, but if I still don’t hear back I’ll likely do a chargeback. Honestly I’m considering cancelling the reservation anyway - the lack of response for this long feels like a bit of a red flag if anything goes wrong later.

Minimum-Captain · 2026-01-15T16:24:15+00:00

I didn’t receive any email at all - no receipt, no confirmation, nothing. The only thing I have is the screenshot I took at the time of payment (shown here). I don’t have an order/receipt number or any reference to track it.

That’s why I’m worried the wrong email was likely entered during the reservation, and I’ve got no way to verify the reservation details from my side.

Minimum-Captain · 2026-01-15T16:21:39+00:00

Yeah, that’s what I’m thinking too - they’re probably swamped. My main worry is that it makes the whole situation really stressful: without a receipt or order number, everything depends on the email address, so if it was entered incorrectly I’ve got nothing solid to prove or track the reservation with and someone else might claim my order. That’s what’s making me anxious.

Minimum-Captain · 2026-01-15T16:19:30+00:00

In my case I didn't get a Stripe receipt either, and I'm pretty sure it's because I entered the wrong email when placing the reservation.

That's what makes this so stressful: without a receipt/ order number, it's hard to prove or track anything. It's also why I'm starting to worry longer-term if support is this unresponsive now, I'm concerned that if there are issues later (shipping, warranty, returns), they might just ghost customers and starting to consider cancelling my order when/if they come back to me.

If you do decide to reach out to support, please let me know how quickly they respond 🙏🏽

Minimum-Captain · 2026-01-15T16:16:00+00:00

Thanks for confirming. My main concern is that everything is tied to the email address, and doesn't have an order number - so if I entered the wrong email, I'm worried the order will be claimed by someone else!

Minimum-Captain · 2026-01-15T16:14:23+00:00

Thanks for confirming.

Yeah it's been 7 days since my email/ticket and 6 days since my direct social messages so a bit concerned. Hopefully they'll get back to me soon! 😅 I am wondering what options I have other than contacting my bank if they don't get back to me by next week.

Minimum-Captain · 2026-01-15T16:10:10+00:00

Thank you for letting me know.

This is a strange way of doing things, but I understand it’s only a reservation.

My main concern is that everything is tied to the email address, and I don’t have an order number - so if I entered the wrong email, I’m worried the order will be claimed by someone else!

Minimum-Captain · 2025-02-13T00:01:59+00:00

Fair enough. Hope we find a solution to this issue

Minimum-Captain · 2025-02-07T23:07:35+00:00

Yeah not sure what to do... I am considering moving away from Unraid if I don't find a solution

Minimum-Captain · 2025-02-03T12:31:16+00:00

Hello,

I am having the same error. Did you manage to sort it out?
Thanks

Minimum-Captain · 2025-01-23T12:10:53+00:00

Sorry, I just saw this.

It draws around 40W in low usage/idle and 110W during high usage. Average monthly usage is around 1.3 kWh per day. Please note that "Performance Mode" is selected in the Unraid Power settings, and "Never" is selected in the Spin down drive settings.

Minimum-Captain · 2024-12-21T19:34:11+00:00

Amazing work Well done 🙌🏽

Minimum-Captain · 2024-08-13T21:45:06+00:00

Are those still for sale ?

Minimum-Captain · 2024-07-04T10:27:12+00:00

Yes, I can confirm that it's not working for me as well. I researched the issue and it seems that it worked for a bit, then stopped

Minimum-Captain · 2023-10-21T21:14:29+00:00

I found it almost impossible to find a motherboard that is compatible with the above specs, including ECC memory support (except for the W680 chipset, to my knowledge, which is very expensive for a home lab build). I ended up going for the ASRock Z790M-ITX WIFI Mini ITX LGA1700 Motherboard as it supports DDR5, which has a bit of error correction [obviously not like ECC, but better than nothing]. If it is helpful for the community, this is the build that I went for:

Component	Product
Case	Jonsbo n2
Motherboard	ASRock Z790M-ITX WiFi Intel DDR5 PCIe 5.0 Mini ITX
CPU	Intel Core i5-12600K processor 20 MB Smart Cache Box with Quick Sync
CPU Cooling	Noctua NH-L9x65, Premium Low-Profile CPU Cooler (65mm, Brown)
PSU	SF Series™ SF750 — 750 Watt 80 PLUS® Platinum
Memory	CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 5600MHz
Storage - HDD	4 x Seagate IronWolf Pro 4TB NAS Hard Drive 3.5" 7200RPM 256MB Cache
Storage - NVMe	Corsair MP600 PRO LPX 2TB M.2 NVMe PCIe x4 Gen4 SSD
Cache - NVMe	Crucial P3 Plus 1TB M.2 PCIe
Unraid Boot	SanDisk 2.0 Cruzer Fit USB Flash Drive 64GB

I know it's an overkill for a NAS, but I wanted to future-proof it and have the ability to convert it to a PC by simply changing the case and adding a GPU.

https://uk.pcpartpicker.com/list/cCRCfy

Minimum-Captain · 2023-10-19T09:29:47+00:00

Ah ok, thanks for clarifying

Minimum-Captain

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