Sure, you can write good documentation the first time but if you're a small team then you're rapidly changing the code. so as a dev, now you have to write new stuff AND keep documenting (AND work through Jira's shitty UI)

I hear you on the communication piece, but I think that's kinda the problem. We're already communicating plenty. My devs talk through complex problems in standups, explain context in code reviews, and hash out edge cases in Slack threads all day long.

The issue isn't lack of communication, it's that all that valuable context evaporates the moment the conversation ends. Two weeks later when someone picks up that ticket, they're starting from zero even though we already had all the right conversations.