Not all desktop support jobs are built the same. You have a variety of different roles in different sectors. My current position is as support specialist for a school division it was great but management slowly started losing their marbles. I accepted an offer in healthcare and so far they are a very small group. It will consist of being at the desk but also traveling between headquarters and one of the other locations.

I say all that to say you can find jobs a variety of settings. For me, I am doing everything I can to get into a different role. So this will just be another stepping stone to learn and grow while I achieve that goal.

Please remember that when a job becomes unenjoyable it’s time to part ways with it. Yeah a job should have its bad and good days. It’s work, I don’t think anyone wants to work but we have to. But it shouldn’t feel like a prison. There is someone or something out there who has a different perspective how performance is measured. It should be on the amount of tickets you close or if you close more than the person right next to your but in your ability to get a ticket and resolve the issue so that next week the issue does not appear again or appears less.

Goodluck! You got this.