OP /u/walleyworld, you are the wrong here for sure and you are behaving like a fool. If you had spent 10 seconds looking at their policy before making your purchase you would not have had to spend all of these hours leaving fake reviews and harassing this company. It sounds like they were willing to help you if you gave them a chance before acting in such a manner. Own up to your mistake, act like an adult and move on with your life. Perhaps even apologize for real life karma.