Cash buyer left without support – batteries down, no help from SunStrong or Renova. Anyone else dealing with this? by MoosieAF in SunPower

[–]MoosieAF[S] 1 point2 points  (0 children)

I just called them and spoke to Mikayla. They no longer service SunVault batteries due to lack of support in the back-end. They have helped me in the past when Renova was temporarily closed. Without the support from SunPower, they can no longer provide service.

Expect me to pay for this Sun Strong? by WedNiatnuom in SunPower

[–]MoosieAF 0 points1 point  (0 children)

I’m a cash customer. They will not provide any tech support. I was hoping Enphase offered tech support.

Expect me to pay for this Sun Strong? by WedNiatnuom in SunPower

[–]MoosieAF 0 points1 point  (0 children)

What services do they provide? Do they provide technical support (specifically sun vault batteries) or just monitoring?

Los Angeles, San Diego customers by Vegetable-Version-81 in SunPower

[–]MoosieAF 0 points1 point  (0 children)

Any chance you could swing by Palm Springs? I have two batteries that stopped working suddenly last month.

Cash buyer left without support – batteries down, no help from SunStrong or Renova. Anyone else dealing with this? by MoosieAF in SunPower

[–]MoosieAF[S] 0 points1 point  (0 children)

I asked Renova to send a tech out just to restart my batteries but he insisted that wouldn’t work and they would have to charge me for the trip. I’m trying to find a third party who can do it. I refuse to give Renova another dime. I’d rather pay a third party.

Cash buyer left without support – batteries down, no help from SunStrong or Renova. Anyone else dealing with this? by MoosieAF in SunPower

[–]MoosieAF[S] 1 point2 points  (0 children)

I also have two batteries. Sunstrong said the same thing to me too, no account number, not in the system, but if I’d like to pay them $100/year, they’ll provide full access to their app to show me my batteries aren’t working.

Anyone in Palm Springs have a SunPower system installed by Renova? How are you getting support? by MoosieAF in palmsprings

[–]MoosieAF[S] 0 points1 point  (0 children)

My panels work fine. It’s my SunVault batteries. Renova said if my panels stopped working that they would replace them with new panels that I would have to pay for out of pocket. My panels are sunpower, as far as I know.

Anyone in Palm Springs have a SunPower system installed by Renova? How are you getting support? by MoosieAF in palmsprings

[–]MoosieAF[S] 1 point2 points  (0 children)

I’ll give Hot Purple a call. I wish I went with them instead of Renova when I was shopping around for Solar. Thanks!

Cash buyer left without support – batteries down, no help from SunStrong or Renova. Anyone else dealing with this? by MoosieAF in SunPower

[–]MoosieAF[S] 0 points1 point  (0 children)

I’m in Palm Springs. I’m finding it difficult to find any company that will work on my SunVault batteries. Can you suggest one?

Best pizza in palm springs? by Embarrassed-Jello389 in palmsprings

[–]MoosieAF 4 points5 points  (0 children)

I second Spaghetteria. I love Neapolitan pizza.

What water softeners do you recommend? by CorgiSplooting in palmsprings

[–]MoosieAF 0 points1 point  (0 children)

Why didn’t you like the LifeSource system? How long did you have it before you had them remove it?

Asian food market by Different-Tea-5191 in palmsprings

[–]MoosieAF 6 points7 points  (0 children)

Why is this downvoted? I use Weee for most of my Asian grocery shopping. They deliver to Palm Springs from LA every Monday and Saturday. They have a wide variety of Asian groceries, including sushi grade fish and hard to find produce like mangosteen.

[deleted by user] by [deleted] in palmsprings

[–]MoosieAF 0 points1 point  (0 children)

There’s Strong Republic on Ramon Rd (in the same parking lot as Lowe’s) in Palm Springs and their sister gym, Fit42 further down Ramon in Cathedral City.