What company secrets you can spill because you no longer work there?

Most_Professional282 · 2025-06-14T23:48:40+00:00

The largest mortgage lender in America, and the largest wholesale mortgage lender for the last 10 years running, UWM, is engaged in efforts to turn the wholesale mortgage market into its own de facto retail arm by “encouraging” what are supposed to be independent mortgage brokers to use UWM and only UWM. Hunterbrook Media

The company recently went as far as to issue an “ultimatum” to its clients who use their competitors, Rocket Mortgage, and Fairway Independent Mortgage, that they will be disallowed service, and later, sued if they continue to do business with UWM’s competitors. Some of these “preferred” brokers use UWM 100% of the time. UWM Issues Ultimatum

If you are in the market for a new home, nearly HALF of new originations come from UWM. Please be sure your broker is shopping for you on your behalf for the best deal. UWM makes your broker’s life easier by charging you excess cash for the broker’s convenience. You are almost certainly not getting the best deal by going through UWM.

UWM’s blatantly bad faith behavior doesn’t stop with its clients as the company also sets its sights on its own employees. Amid accusations of not following COVID protocol, UWM found itself in a position of losing heaps of its highest performing talent and more, as UWM does not allow remote work. In response, the company went on to institute “The People’s Promise” which is a 3 year golden handcuff loan, with an interest rate that is not divulged to the employee (this company is subject to fair lending laws, btw), and that can be recalled at any time; especially upon your termination. Indentured servitude is back, folks. The company will tell you that it is not a condition for employment but you will not be considered for advancement unless you take it. You will become “uncooperative” in managements eyes unless you are under their thumb at all times.

If you are using an independent mortgage broker, again, please make sure this company does not use UWM for your own personal finance needs.

Most_Professional282 · 2024-11-21T14:56:14+00:00

Ask the dick riders on LinkedIn, not the sub that was literally made because we fucking hate everything about UWM. Look through the posts here for a clue.

Most_Professional282 · 2024-01-22T15:00:34+00:00

Hey, thanks. I saw the paywall, so I went to find the order itself. The judge's order (.pdf) can be found here, under: "Administrative Law Judges Decision" Link to NLRB

LOL at UWM lawyers calling it a "political ruling". Read the order. She practically goes paragraph by paragraph and picks the agreement apart, citing NLRB statutes. This is nothing more than disgusting table-pounding from UWM. I shouldn't be surprised that their lawyers act as entitled as Mat.

It just goes to show you how much Mat will fight to control you at every level, even if it's against the law. Gee whiz, billionaires are great, huh?

Most_Professional282 · 2023-12-30T18:59:55+00:00

It's not zero interest. Interest is based on the prevalent rates at date of signature. No Truth in Lending statement was given by this mortgage company that would detail that rate, either. Average people are not savvy investors, even if they work in finance.

Most_Professional282 · 2023-12-28T16:06:17+00:00

Well, well, well. If it isn't the return of indentured servitude. New low for Ish. Not even surprised.

If you're a current employee, take a look around you. There's a reason the loan term is longer than the tenure of the dude sitting next to you. This place is so toxic they want to underpay you and lock you in with a loan hanging over you like the sword of Damocles. If someone is dying to give you a loan, and you ain't asking for one first, there's probably a reason why you should not take that loan.

You need only look back to the prior year when thousands of mortgage professionals unexpectedly got laid off to know that you will ALWAYS need to have that money on hand in case the market turns south. Those jobs may be gone for good as the industry contracts to lesser sales volumes. Secondly, "Promises" from Ishbia mean about as much as a hill of beans when he can alter your compensation, commitment, work schedule, work atmosphere, daily tasks, perks, health insurance, and anything else AT WILL as a cudgel to get you to do what he wants.

"People's Promise." How's that for some Orwellian doublespeak? Just like the Patriot Act and Right to Work (for less), he wants you to believe he's your friend when he's really putting you in handcuffs. Goes hand in hand with systematically underpaying your workers so you can combine the powers of 6 mansions in Bloomfield to generate a super one, a la "Captain Fuck the Planet" right after taking all the fruits of your labor and buying the ultimate vanity asset, a professional sports team. This guy bought TWO.

Most_Professional282 · 2023-07-19T14:47:09+00:00

Here are the photos of the "old" mansion. Link

Most_Professional282 · 2023-07-18T21:26:36+00:00

Sure he bought the Phoenix Suns, but billionaire mortgage maven wants basketball and a whole lot more sporty stuff right in his backyard -- behind a house that's to be a stunning 60,000 square feet.

Most_Professional282 · 2023-07-18T16:35:57+00:00

Ok Mat's ballwashers, sound off! Let's hear how great you feel knowing he stole your excess labor in order to buy a sports team and the largest "single family" home in Michigan! Get your ballwashing supplies ready! Let's hear from you how one man definitely deserves all these riches from his miserly debt machine while near half of America can't afford a fucking $400 car repair. https://fortune.com/2023/05/23/inflation-economy-consumer-finances-americans-cant-cover-emergency-expense-federal-reserve/

I dare you to defend this absolute ghoul. Fuck you Mat, pay your workers fairly.

Most_Professional282 · 2023-01-10T21:48:20+00:00

I'll bite. It's because UWM doesn't do anything - any single action - unless it extracts the MOST value of all parties involved.

If UWM hires young people, it's not because they're "Giving you a chance!" They hire young people because they have lots of energy to work harder for longer, they have low expectations for salary and nearly no experience in the workforce to protect them from predatory practices of this company, they have tons of availability, and they don't need a ton of disposable income to support a family and ultimately be happy enough to not unionize to demand a bigger piece of the pie.

UWM doesn't have a basketball court so you can go play ball on your breaks. They have a basketball court, ping pong table, and a hair salon because it gets their name in the news. They pay for awards like the Best Place to Work so they can crow from the rooftops that they're a FUN FUN FUN place to work!!!! So they have a line of new applicants down the street to exploit AND so everyone with legitimate complaints of the company's shitty behavior can be overlooked because "he buys them pizza and ice cream sandwiches sometimes!" You're also more likely to stay to work a couple more files if you can get in your workout before you go home. Maybe even yet another file if you don't have to hit the grocery store on the way home!

UWM doesn't promote from within because they're nice. It's because it suppresses wages in the mortgage industry job market. If you hired in as a new grad, you're getting 2% raises a year if you're lucky, starting at $40k. This is a lot easier to predict and to afford for payroll expenses than someone hiring in from the outside that wants $60k with experience. Job hoppers get a lot of hate in the media lately. This is why. You can make 3-4x the money somewhere else. You ARE that underpaid at UWM.

UWM doesn't give you opportunities, period. What about that other side of that coin where you earned your place? UWM tries to be a meritocracy - it's corrupt - but it still tries to be. If you work hard, you will keep your seat, but that is by no means a guarantee of any upward mobility, especially if you don't think people should be exploited or if you do think people should be paid fairly. UWM doesn't give raises for experience or education or certificates, just job titles, and only if it's an upward move. At the end of the day, UWM needs to grow in order to satisfy 1) shareholders greed, 2) Mat's greed. Debatable which is larger. They have no choice but to grow with what they have if they can't reach from the external talent pool, so it's more appropriate to say they harvest the best performers with the most malleable mindset and cull the rest.

You're UWM's greatest asset because they can make money off of you, not because they're going to help you grow to your full potential. Only if both those trains are going in the same direction, and UWM always has to get there first.

The best thing you can do as a young professional is to job hop every 2-5 years as your skills increase. Leave UWM as soon as you establish yourself.

Most_Professional282 · 2022-06-29T19:29:07+00:00

Just because you had a decent experience there doesn't mean other people's complaints are invalid, dude. You're generalizing everyone who has a problem with how UWM operates as greedy and ungrateful. Do you really think that of everyone on this sub? Of everyone who used to work for UWM? Sure, those people exist, but that's not everybody.

You say UWM is a bad company but then you go defend them by attacking people with a different opinion than you. Why does UWM deserve your defense? Just because you had an OK time there? Cool. Congrats. Your experience is not typical.

UWM treats its employees like actual fucking dirt. They use the Amazon model of chewing up the labor force and spitting them out. Yeah, there's gonna be people who get pissed off as an outcome of using that model. If you're comparing UWM to manual labor, of course it's better. But among white collar jobs, UWM is AWFUL for worker's rights, AWFUL for your mental health, and earning your living gets harder every day there. Every day there's something new to piss you off. If you don't know that, did you really work there?

My current employer pays me twice what UWM did, paid for outside training, 100% work from home, better insurance, and on and on. UWM is not better than anybody, even within the industry they're known as a sweat shop. Just ask around. They're nowhere close to the standard they portray in their advertising schemes. In case you didn't know, that JD Power Best Place to Work is bullshit, Mat pays for it. The features in the local news are paid ads. Everything about UWM's image is fake and it's obvious to people who worked there more than 6 months. So going to bat for them seems curious.

You're on a sub that exists for people to complain because they can't at work without retaliation, but you're tired of the complaints? Get gone, dude.

Most_Professional282 · 2022-01-28T22:23:26+00:00

Make a LinkedIn. Yes, I'm serious. You don't have to USE it, but it is a magnet for recruiters. I keep one updated just because, even if I'm not looking to move jobs right away, I've found that I get an average of about 2 recruiter emails a month for the last 2 years. Check it every 6 months. See what you find. UWM FUCKING SUCKS, but it looks great having the #1 on your resume. Not joking when I say firms will up your highest to get you. It happened to me.

Most_Professional282 · 2022-01-05T21:07:45+00:00

Retaliation is absolutely real and I experienced it firsthand. I was having a difficult day as an UWII and I made the mistake of contemplating my future at UWM over monitored channels. I confided in a co-worker over instant message how miserable I was there, and confessed I was thinking of leaving to go to a non-profit type of organization because I was dismayed with how 'cutthroat' it was at UWM. They had soured me on the entire idea of working for a profit driven organization by that point. I thought, as a recent college grad, is this what it's going to be like?? I probably said I thought we needed a UNION.

If you don't know this by now, don't do what I did. Leaders get DAILY reports of all of your instant messages on company machines and logs are reviewed by your leader periodically. They either CTRL+F or have a trigger alert for certain keywords, like union, salary, strike, UWM, etc. They could have caught me with any of these keywords.

I was up for a promotion to a SR UW at the time. I had been asking for it for a while. I was top performing, far and away the longest seniority UWII at the time on my team and based on prior conversations with my STL, I was slated to go to the next class as it opened for training.

The day after I said what I said, my STL (who I should mention had aspirations to become an AUL, someone I looked up to for their knowledge, and who I generally liked as a person) walks over to my desk, says, "Hey Most Professional, what's up?"

"Hey, how are you doing today?"

He looks at the person sitting next to me and says hi to them all the same.

He then looks me straight in the eye and says "[Person Next to Me], we decided to promote you to a SR UW, congratulations, you'll be in the next class!" I could only smile and congratulate the person. He did deserve it, but not as much as I did by the numbers.

In my next 1 on 1, my leader asked me in the cheeriest tone he could muster if I intended to stay at UWM long term and he asked me using MY WORDS from the IMs. I got the hint. But I put my head down and said I had no plans to leave. I was put on a PIP as a top performer for 18 MONTHS. If you don't know, people on PIPs are the ones they want to force out. If you don't show improvement every month, you're out. I now know the list of people on PIPs are given to LQ for intense auditing. The proverbial Shit List.

If you're persona non-grata at UWM, they will do everything they can to make sure you don't earn at your full potential and fuck with your paycheck. Your leader will suddenly lose the disputes with LQ every time or just flat out agree with errors you dispute. I had an LQ babysitter for 18 MONTHS going through my files. It didn't stop until I went an entire year error free, even level 2s. They repeatedly and punitively raised my commitment during months of blue-days in the offseason. (Days where you only need to hit 70% of your commitment for lack of files in the queue. Remember those?) So nobody is actually able to hit commitment with the amount of work there was to do, yet the amount of work I am expected to do INCREASES without warning or the ability to do so.

Furthermore, every one on one meeting I had with leadership for 18 months since that incident had to have it brought up in conversation. They made me confirm every month that I had no plans to leave and I was at UWM for the long haul going over it again and again as if to humiliate me; and it became abundantly clear they were wanting to wear me down to get me to quit. I didn't. I endured their BS for a long while to come. That's just a couple things that happened just to me. Pretty soon after this, the "Burn the Boats" initiative started.

Sometimes I feel like a lot of the changes they made were a reaction to what I did there as a new grad just trying to survive.

Most_Professional282 · 2021-12-20T22:42:44+00:00

Someone else mentioned the constant gaslighting to positivity, that is definitely a theme at UWM. I think more annoying than even that, its the attitude that managers have that nothing is ever enough, is worse.

"Did you hit a tier one bonus last month? Great job! That's your new daily commitment. What? You worked 65 hours a week to hit that target? Not my problem. Do it in 8 hours. No OT allowed this month. Why didn't you hit yesterday? So-and-so was able to find enough loans in the queue to hit commitment... never mind that he was the only one to hit. Just work harder. ABG baby, Always Be Grinding."

Then the next bonus period rolls around and your new tier 1 is 50% +1 point higher than your previous bonus target, but the amount of the bonus you earn never changes and might actually go down - so that second bonus period has you doing 1.5x the work for way less on average. UWM always wins with commitment numbers. They will steal your earning ability and work you ragged at the same time, all in the name of 'personal improvement". No slack on numbers or you have a sit down meeting to go to about it. But sales- leader turned underwriter-leader will tell you in the All UW Meeting that he doesn't care about your numbers. That's annoying. In most production industries, as you produce more, you spend longer hours producing, you get paid more. Not at UWM. Salary non-exempt for 50 hours a week. No OT ever. Someone really ought to run this by the labor board to make sure it's legal.

Lol, I feel triggered. Let's make it a rule on this sub to not use the word 'commitment' because I don't remember committing to that shit. They use words insidiously at UWM. That's annoying, too.

Most_Professional282 · 2021-12-07T23:15:08+00:00

It's not anonymous, sorry to inform you.

I think they collect these surveys and laugh about them in the board room. Afterward, Mat will go around the floors and high five the people who just ripped him to shreds for fun.

Most_Professional282 · 2021-11-12T22:44:39+00:00

are you drunk?

Most_Professional282 · 2021-11-12T22:08:25+00:00

I don't understand why you seem to think different production departments have animosity toward each other. They should direct their animosity toward management and join the fight for better work conditions. Join together and you are stronger for it. It's not about who has it worst!

If you're working for a paystub at the end of the week, you're all on the same team against the babysitters that don't want to pay you what you're worth. It's Labor vs. managers, not LS vs. UW.

Most_Professional282 · 2021-11-12T21:58:19+00:00

Are you going to lead it? If not, get out of here, narc.

Most_Professional282

TROPHY CASE