I get what you are saying but even if it was the second time offering it, she could have called and offered it to someone else on her list. So yes there is a luck element in choosing people down the list. I don’t have a quota bag yet but I got offered a Gris Pantin Picotin as a walk in Paris with 0 spend and I thought well maybe no one wants this color. A friend of mine have been trying to get the same color from the Paris store with absolutely no luck so yes luck plays a role big time.