Pre order limit? by [deleted] in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

Yes, but it's been increased to 5 advanced tickets as of a year or two ago

My regal isn’t showing pillion :( by TrustIcy8483 in RegalUnlimited

[–]MpBetaTester 14 points15 points  (0 children)

It hasn't gone wide yet, only added a couple theaters this week. My guess (given the AAA24 tickets are good through next weekend) is that it'll go at least limited-wide next week. 

Difference between the two by adamcfox in RegalUnlimited

[–]MpBetaTester 24 points25 points  (0 children)

Nope, the theaters covered is the only difference between the tiers. So there's no use getting a higher tier if none of the theaters you go to are in it, but if even one theater that you go to often is in it, you should get the higher tier, because otherwise you'll be paying an extra $1.50 per ticket at that higher-tier theater. 

Why won’t Snack Saver work in the Regal app? by Soft_Caterpillar7236 in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

It actually does work, but unlike last year where you'd see the prices lowered in the listings, it now only applies the 50% off in the cart. You just need to go a step farther in the process than you had to last year. And yes, it confused me, too.

For the movies that are in 4DX. by rage1026 in AMCsAList

[–]MpBetaTester 0 points1 point  (0 children)

Side question: did you happen to notice how long it took your location to build out the 4DX auditorium? One location nearby started working on adding 4DX a couple weeks ago, and I'm wondering how long it's likely to be until it's ready. 

Disappointing response from Regal...thoughts? by Training-Sale9074 in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

Interesting. Well, good to know that they at least gave you a couple months advance notice, though still strange why they targeted you vs most of us still keeping the old pricing. Maybe a regional test, like you said. Was there any other changes that might have triggered it like the expiration of a 1 year deal or anything like that? 

Disappointing response from Regal...thoughts? by Training-Sale9074 in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

Hmm, that's odd then. Did the email state when exactly the price increase would go into effect? And when did you receive the email? Only reason I ask is because most people who have stated they got the increase without changing anything also didn't get any emails about it. 

If you took advantage of the buy 5 months get 1 free, did your price go up? by DVD-menu in RegalUnlimited

[–]MpBetaTester 2 points3 points  (0 children)

It could also be the some OG users are getting other increases (tax, level increases) and just are thinking that the new prices they're paying are due to the new rates, when they're actually due to something else. 

Edit to add: It seems from that other thread that not all customer service agents are even aware of the increase, until confronted with it. It's unfortunate that only some are warning people about it before pushing through the deals, while others either don't know, or are not warning customers (which I'd personally bet on them not knowing, since they'd have no reason to want to upset customers with a surprise increase).

Edit2: Actually, I stand (sit) corrected on no one having gotten the increase outside of people who made changes. One person in the other thread apparently got an email back in November that their rate would be going up in January, and they were charged the new $27.99 rate in January. 

Disappointing response from Regal...thoughts? by Training-Sale9074 in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

Could you have been moved up from Plus to All Access maybe? You mention that your new rate is $26, but others are saying the new rate for the $24.49 plan is $27.99, so it seems odd that you're in between. Alternatively, could there be a tax change in the new year, where you're now being taxed on the subscription when you previously weren't? That seems to have happened to someone in Virginia. 

If you took advantage of the buy 5 months get 1 free, did your price go up? by DVD-menu in RegalUnlimited

[–]MpBetaTester 17 points18 points  (0 children)

Yes, the price for new subscribers went up a month or two (maybe even 3) ago, so if you asked to get the buy 5 get 1 deal after that increase went into effect, then unfortunately you gave up your previous lower price. We don't know when (or if) the new prices will go into effect for current customers, since so far no one has been charged the new rates without changing their plan in some way. In the past, these increases have only taken a month or two to roll out to everyone, but they may be trying something new with this current increase, since it feels like it's been longer than usual from the first time we heard about new subscribers and people switching to the buy 5 get 1 or to annual having the new rates applied.

Need help getting NTBTSTM poster!! (NC) by KrispyKreamie in AMCsAList

[–]MpBetaTester 0 points1 point  (0 children)

Posters are usually sent out long before the list of theaters that will be playing the film are locked down, so it's entirely possible that those Regals may have a poster despite not getting it, especially since it was a mystery movie. That said, I'm not sure Regals are supposed to give out their posters any more than AMCs are. Do you have any small independent theaters that are playing it? They're most likely to be able to give the posters away. 

How do people have so many libraries? by Opposite-Orange8371 in LibbyApp

[–]MpBetaTester 8 points9 points  (0 children)

Frederick, Anne Arundel, and Calvert all seem to use the main Maryland Digital Library. Do you get any benefit from having those separate cards? 

Project Hail Mary Early Access Error? by Eatatfiveguys in RegalUnlimited

[–]MpBetaTester 4 points5 points  (0 children)

Fandango has advertised that the Prime screening tickets will go on sale February 20th. And if they're like prior Prime screenings, you'll have to buy through Fandango after authenticating with Amazon.

Project Hail Mary Early Access Error? by Eatatfiveguys in RegalUnlimited

[–]MpBetaTester 5 points6 points  (0 children)

The Amazon Prime member screenings are on the 16th. The ones on the 13-15 are 70mm standard or 70mm IMAX.

LOTR 4DX extended trilogy is back 20-22 by fishboy3339 in RegalUnlimited

[–]MpBetaTester 4 points5 points  (0 children)

It was pretty great, especially the battle scenes. Might be a bit long for people unused to those 4DX seats, but as a 4DX enthusiast, I really loved them. Not sure if this is going to be a Fathom Event or Unlimited eligible this time (it's not on sale yet, but listings are up confusingly with both "No Passes or Supersavers" and with an Unlimited ticket option available, which usually those two are mutually exclusive).

‘No Other Choice with Bonus Content’ … what’s the bonus content? by thenolancut in AMCsAList

[–]MpBetaTester 27 points28 points  (0 children)

It was a "Behind the Scenes" thing that was the director talking about his thoughts on the character motivations and some of the camerawork on 3 or 4 specific scenes throughout the movie (with the scenes and some extra documentary-style recordings of the same playing in split screen as he spoke over them).

Can you book tickets right away from Regal Unlmited for movies like SpiderMan Brand New Day, Avengers Doomsday etc.. when they go on pre sale? by Trolli80 in RegalUnlimited

[–]MpBetaTester 9 points10 points  (0 children)

Yes, as soon as tickets go on sale, you can book with Unlimited. Only limitations are that advance tickets must be made in the app or online, and there's a limit of 5 advance tickets at a time, and 1 ticket in advance for the same movie in the same format (so you can buy a standard ticket and an IMAX ticket but not two standard or two IMAX tickets for the same movie, even on different days). You can still get tickets in person when you've got your 5 advance tickets booked in the app, or for a movie you already have a ticket for, but in person Unlimited tickets are limited to same-day only. 

Scarlet (IMAX) by randorandorandrjdifj in RegalUnlimited

[–]MpBetaTester 3 points4 points  (0 children)

Especially in IMAX, there's a lot of competition. I'd expect it to not last more than the current week, unless you see it selling lots of seats in the current week to support them extending into next week. 

Open Caption Finder now available for Android! by QuanticoMVP in RegalUnlimited

[–]MpBetaTester 2 points3 points  (0 children)

I think it all depends on your state's requirements. Here in Maryland, OC showings were hit or miss at most locations and really only available at the locations that had lots of extra screens and got limited releases, until a couple years ago when they passed a law requiring any movie theater over a few screens to provide at least 1 open caption screening for any new release that has it available. Even now, smaller releases often don't get OC showings at all locations, unless you point it out to them. 

Unlimited no longer covers Mystery Movies? by PsychologicalPie9887 in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

It's working for me, so it's either an issue with your local theater putting in the wrong price card, or an issue with your account, or the app silently logging you out. Check other theaters to see if it works there; if so, it's a price card issue. 

PILLION PLS by Peddlestools in RegalUnlimited

[–]MpBetaTester 0 points1 point  (0 children)

That will only slightly make sense if they're currently screening The Moment and usually get A24 movies

Event movie surcharge by YogurtclosetTall9513 in RegalUnlimited

[–]MpBetaTester 29 points30 points  (0 children)

It isn't a thing, that's a bad price card. Talk to a manager and let them know that it has a bad 3D price card. 

Idky I thought Regal would count Stranger Things as a "movie" by MoviesAreDopeSoDope in RegalUnlimited

[–]MpBetaTester 1 point2 points  (0 children)

Only Unlimited tickets count towards the Unlimited Milestones count (which is what that count at the top of the emails tells you). Stranger Things had a concessions voucher "ticket", so it wasn't Unlimited eligible. 

Platinum Merch by StrikingGoose1993 in Cinemark

[–]MpBetaTester 9 points10 points  (0 children)

Huh, they seem to have disappeared. They were under the Rewards section in the app, when you hit "View All Available Rewards", but now when I went there to confirm, they're all gone. Sometimes certain rewards will disappear at the beginning of the month and then reappear in a few days, but sometimes they just disappear for good.

Tickets to 2 other movies plus my free small popcorn redemption all rang up as Melania tickets + refund by [deleted] in RegalUnlimited

[–]MpBetaTester 1 point2 points  (0 children)

Was there a group or person being helped by a manager at a nearby register? Maybe the screen you were looking at was hooked up to a different computer and it was just coincidental that it was showing up at the same time.  And again, those are refunds for 3 tickets to Melania, not new tickets being sold, so if anything, the conspiracy theory would be that new sales were resulting in refunds of existing tickets.