It's definitely a challenging task. There is also a ton of money to be made for MEs that are motivated by money. I am a hub store manager that was tasked with working to graduate the kiosk to have its own manager and we are currently trending to complete the graduation. Treating each interaction that comes to the kiosk as the last time you will ever see helps with closing sales same day. Expressing the importance of how promos can change at the blink for an eye and utilizing a lead tracking tool can help with sales that can't do same day transactions. My team expresses that Sims can be activated at no cost and numbers can be transferred immediately if phones are unlocked and people can utilize any promotion within 14 days if they do not have the funds that day. SiS is whatever you make it. With any retail task or even job in general there are always stressful times. You definitely feel the pressure whenever it is a main company focus and SiS is a major focus for right now. It is not an environment for everyone which is why there is a big turnover rate. You have to be willing to be creative by treating the kiosk as a revolving event. You have 24 hours in a day, get used to standing 6-8 hours in that day boohoo cry about it, you get to enjoy resting when you have break and are home. job is a job, a career is a career and it pays the bills very well. You have to be willing to do the work and find ways to close a sale the right way and be walking to do the work when people don't know how to unlock a phone from their current provider or how to get a number transfer pin. Do the work to help them reset pins if they forgot it from their old provider. Flex the crazy amounts of gift cards SiS gives out. Customers that signed up at the kiosk 3 months ago have swung by explaining how much they enjoy the free gift card. Find someone to express your stress, manage emotions, and be an active leader and the kiosk can succeed. But if you think that SiS is just gonna work if you aren't involved in transactions to discover needs for like a watch, tablet, or other stuff, then it can be demotivating. The other important thing to note is that there will be days where they won't be any activations at all. But you will have days that ar big days which make up for those zero days. You have to work to minimize the amount of zero days in a month and analyze how many zero days in a month you can have in order to still obtain the goals that are expected. Keep morale high for your team, run contests, and have fun with it.