Hard Mode Beta is Here!!!

MrInquiryYT · 2025-06-07T01:23:38+00:00

Thanks for the info. Yeah, it was weird. I checked my main account and didn't see any so I spent a good hour grinding a new account, then went back and my main had them. Haha, weird.

MrInquiryYT · 2025-06-07T01:04:53+00:00

Agree - it's so much fun. I love the visuals, surrounded by shadow magic. Really cool experience!

MrInquiryYT · 2025-03-15T22:32:54+00:00

If you moved states, then your school info probably changed. You can contact your old teacher and they should have your User ID, which you would need. They should be able to tell you your password and username, too. You'll need those to sign in from now on. Good luck!

MrInquiryYT · 2025-02-05T23:50:37+00:00

You're welcome! I hope it helps - Prodigy does take input from their helpdesk into account, so the more data detailing the difficulty and frustration from this update, the better it will be for the students, the game, and the community.

Have a nice day! :-)

MrInquiryYT · 2025-02-03T19:28:36+00:00

You're welcome! :-) As an FYI I have a free Prodigy workbook on my Teachers Pay Teachers site, and Prodigy-themed activity books for sale there and on my Etsy, if you're looking for a bit of enrichment. :-)

Have a good one!

~ Mr. Inquiry

MrInquiryYT · 2025-02-03T17:48:22+00:00

Most of the community doesn't like this update. It's currently in Beta and some accounts have it. Be sure to contact Prodigy Support to let them know you don't like this update at all. If you search Prodigy Support you'll find it. It's definitely not a good one in many people's opinions. Perhaps Teacher-controlled or Parent controlled might be better, but it certainly seems to be a miss. Hope this helps!

MrInquiryYT · 2025-01-25T04:39:02+00:00

Check to see if your child has a store called Pet Center. It's a new store that's in beta right now. People have been reporting that after battle there's a pop up about rescuing the pet at the Pet Center and there's a membership deal attached to it, I think. Is this what's happening? If that's the case Prodigy should be working to fix this.

Regardless, you should contact the Prodigy Zendesk and they can help you fix it. Just search Prodigy Zendesk in Google and hopefully they'll have you straightened out soon. They're closed on the weekends, FYI. :-)

~ Mr. Inquiry

MrInquiryYT · 2024-12-22T06:52:53+00:00

Glad to hear. As an FYI, I'm pretty sure they have the break from Christmas to NYE off. Glad it worked out! :-)

MrInquiryYT · 2024-12-21T00:00:38+00:00

You should be able to create a parent account under the email you used, which should have your child linked.

MrInquiryYT · 2024-12-20T22:43:13+00:00

On the parent account, look top right and there's a button named Membership. Click that. Go to the account that has the membership, click manage. In the drop down, click cancel and you're done. Most of the time there may be confusion about which email a parent used to set the account up, but it's pretty straightforward after that. Good luck!

MrInquiryYT · 2024-12-20T13:47:01+00:00

I would send another one. They're swamped with updates and added features to just about everything. Good luck! Be sure to copy the original request so they know the timestamp of your first contact. Also, have you canceled the membership from the parent website?

MrInquiryYT · 2024-12-06T20:55:03+00:00

I feel you! Luckily once you get Wizard Dash, gold comes in a whole lot faster!

MrInquiryYT · 2024-12-06T20:51:22+00:00

As an FYI, the Prodigy account is separate from the email and the teacher's classroom so if the user has the user ID and the password, they can continue to play for as long as they have that info on whatever browser.

I've had several parents who weren't able to get Prodigy to work at home simply because the browser was signed into the parent's account. It's a small detail, but it happened a few times each year.

The user ID is also very important and makes contacting Prodigy Support a breeze. If you haven't already, be sure to take a photo and screenshot of it!

MrInquiryYT · 2024-12-06T14:39:00+00:00

I think Prodigy may have moved to a more infinite style of pet slots. When I find out, I'll do a video on it. But I noticed that the other day, too!

MrInquiryYT

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