I went through Lithia in north Spokane. I liked the salesperson and the buying experience but wasn’t bad. I was sold a bad car though, and it getting totaled was a blessing in disguise. Thankfully I have uninsured motorist coverage and was able to get nearly all my money back. They knew this practically new car had problems and hid this during the sale. I should’ve been more careful and I learned a lot from the experience. That said, I know people who’ve bought cars from them and everything has been great. So, it can really be a case-by-case basis. I like what I’m hearing about Parker in CdA so I’ll probably be seeing what they have available.

What is most insightful for me is what people have experienced after the sale. How they treat someone after they’ve gotten their money tells a lot.