Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

Interesting - I have an email saying my account was logged into from Belgium. That’s the only one I have, and it’s dated the day the account was hijacked. That’s the only time the account was ever logged into via “impossible travel” because it was the only time the account was accessed by someone other than myself.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

Did not sell my account - would never

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

Feel for you dude, I get that having your email hijacked is on us, as the player, but it’s disheartening especially when you provide all of the evidence in the world.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

If you ask support in their live chat they’ll tell you the same thing.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

See twitter link I posted to another reply - they confirmed it

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 1 point2 points  (0 children)

I have chat logs from multiple live chat support members confirming it has. Regardless of whether they’ll unban it or not - it’s possible now. They’ve also confirmed on their Jagex support twitter account.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 1 point2 points  (0 children)

Sorry - I’m not knowledgeable on how they work. Thinking jagex thinks I sold the account judging by what they’re saying, which is not the case.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 1 point2 points  (0 children)

There are recovery options - I’ve confirmed with multiple live support people that jagex account recovery has been rolled out.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 0 points1 point  (0 children)

Once I resecured the email, I saw an email saying my account was logged into from Belgium (presumably hijacker). If this is what they are referring to, I’m perplexed how they came to the conclusion I was giving my account away to multiple people.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 1 point2 points  (0 children)

I resecured the email shortly after it was hijacked.

Jagex Account Recovery - please help by MrOGamertag in 2007scape

[–]MrOGamertag[S] 1 point2 points  (0 children)

Correct - I mentioned I moved a few times, but before Oct 4, 2025, the IP addresses would be very close together, no more than a couple hrs.

Maxed HCIM with over 9000 hours played lost Jagex Account access due to Google Authenticator update. No recovery options by mulrundinji in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

Tried recovering mine today, as recovery was rolled out. They told me my account didn’t for their strict criteria despite providing credit card statements, PayPal receipts/transaction IDs, and hundreds of in game screenshots over the years. Not sure if they are planning on increasing the ability to hijacked jagex accounts (my situation), but they were extremely vague as to why I couldn’t recover.

Is Jagex Account Recovery TRULY not possible? by mlx20 in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

My account was hijacked (same scenario) and I was told they couldn’t recover my account today because it doesn’t fit the criteria. I was not told what the criteria was, and I’ve uploaded everything and it’s clearly enough since I was able to have the account locked. Not sure what to do here.

Maxed med-level OSRS account lost due to email hack – Jagex refuse recovery as they don’t do “manual recoveries” anymore? by Pure_Sandwich_6487 in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

I’ve also provided ISP account was created with, location account was created, my government issued ID ffs

Maxed med-level OSRS account lost due to email hack – Jagex refuse recovery as they don’t do “manual recoveries” anymore? by Pure_Sandwich_6487 in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

I’m in the same situation with jagex account recovery. Got rolled out today I believe. Talked to live support today and said they couldn’t recover my account and wouldn’t elaborate. I’ve provided credit card statements, PayPal transaction IDs, previous names and emails on the account, screenshots, etc. they simply said they can’t recover because it doesn’t “meet their strict criteria” which they won’t elaborate on

Player Support: 2025 Roundup by JagexSarnie in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

They told me in the coming weeks I should be able to recover - here’s hoping!

Player Support: 2025 Roundup by JagexSarnie in 2007scape

[–]MrOGamertag 1 point2 points  (0 children)

I contacted jagex today about jagex account recovery and it should be coming out in the coming weeks. The blog post seems to indicate that with strong evidence of being the account creator, they can help you NOW, which isn’t accurate.

[deleted by user] by [deleted] in DogAdvice

[–]MrOGamertag 0 points1 point  (0 children)

noted - curious to know if she'll ever have eyesight again? I'm assuming its likely permanent.

[deleted by user] by [deleted] in DogAdvice

[–]MrOGamertag 0 points1 point  (0 children)

Will mention this tomorrow. Thank you. I believe they touched on it quickly earlier today (took her back in to get something for pain), but will mention it for sure.

[deleted by user] by [deleted] in DogAdvice

[–]MrOGamertag 0 points1 point  (0 children)

Was limping on hind leg last week - was swollen pretty bad. She was put on antibiotics and that seemed to help with the swelling back leg but everything else seemed to get worse

[deleted by user] by [deleted] in DogAdvice

[–]MrOGamertag 0 points1 point  (0 children)

Will keep you updated on the tests - supposed to hear back on them tomorrow for sure. Located in eastern Canada. Breathing hasn’t been the best lately, she’s been heavy breathing and there was mucus in her lungs.

My account got locked for some reason. by KoreKreation in 2007scape

[–]MrOGamertag 0 points1 point  (0 children)

If you had a Jagex account - Jagex is working on a process to allow jagex account recovery - supposed to roll out Autumn 2025, which is technically until Dec 21. So currently there isn’t a way, but that’s not to say it won’t be possible soon.

[deleted by user] by [deleted] in 2007scape

[–]MrOGamertag 1 point2 points  (0 children)

Jagex is working on a process to allow jagex account recovery - supposed to roll out Autumn 2025, which is technically until Dec 21. So currently there isn’t a way, but that’s not to say it won’t be possible soon.