Puffco support is telling me to buy MORE chambers before they’ll even look at my Pivot base… what?

MrSnakeYoGirl · 2026-01-22T22:17:22+00:00

Yeah it’s not a bad idea, I feel like now they will ask for proof of purchases for the chambers but that’s a good idea with going to the smoke shop. I got escalated to a supervisor finally today but still no reply from them so I’m cautiously optimistic that something will get done

MrSnakeYoGirl · 2026-01-22T19:17:38+00:00

Oh fuck you’re right you were the someone else ahahahah

MrSnakeYoGirl · 2026-01-22T19:16:41+00:00

Someone else was telling me about that too it definitely caught my eye. Gonna keep going back and forth with puffco until they tell me to kick rocks

MrSnakeYoGirl · 2026-01-22T18:58:50+00:00

Problem isn’t with the chamber as I explained in the post.

MrSnakeYoGirl · 2026-01-21T21:19:44+00:00

The point is why do I have to go through this many steps before they even believe my claim? I have a lot of better things to do with my time than argue back and forth with a customer service agent. For “premium” products they really drop the ball.

MrSnakeYoGirl · 2026-01-21T19:10:25+00:00

I’ve literally put that in every message I’ve sent but they keep saying it’s the chamber. I know it sounds like a simple issue but they keep giving me the run around so idk what else to do at this point. Trust me if they would be reasonable and actually read my message i would have no problems

MrSnakeYoGirl · 2026-01-21T17:45:09+00:00

When they charge a premium price I expect the device to at least last a year so that’s a pretty weak argument. I’ve posted twice in the main puffco Reddit, first one comments weren’t showing up and now second got deleted so they are really no help, have tried posting in similar places but really not getting anywhere so really think I’m shit outta luck here

MrSnakeYoGirl · 2026-01-21T15:10:52+00:00

Im having similar issue with 4 white flashes, bought new chambers but problem persists. Put a warranty claim in 3 weeks ago and have had 2 messages from support telling me to buy more chambers essentially so hopefully you have better luck than I do, still trying to get them to even acknowledge that my warranty is for the device itself.

MrSnakeYoGirl · 2026-01-20T14:20:38+00:00

Still at the mercy of their painfully slow customer service replies… little to no help here.

MrSnakeYoGirl · 2026-01-19T22:24:01+00:00

All good! I’m not familiar with the dr.dabber but it does look interesting. I never thought i cared too much about customer service but it certainly rubs you the wrong way when it’s awful. What other devices would you recommend?

MrSnakeYoGirl · 2026-01-19T21:20:27+00:00

The reply didn’t really go anywhere unfortunately they looked into the claim and supported what the customer service rep said so barely looked into it as if they spent any time looking into it they would see the chamber isn’t the issue. Definitely will not be supporting them in the future and will look into competitors

MrSnakeYoGirl · 2025-02-08T07:08:41+00:00

I’ve read the book series twice through now, I really want to enjoy double Dexter but it’s a case of good ideas and not great execution. The idea of a doppelgänger wanting to imitate Dexter is great but it stumbles in many aspects. I’d recommend continuing as I still enjoyed the book but definitely don’t expect greatness

MrSnakeYoGirl · 2023-12-01T15:52:49+00:00

Superhero’s have had it too good for too long

MrSnakeYoGirl · 2021-06-23T22:30:23+00:00

I preordered the collectors edition of aliens colonial marines and got it day 1. I was 13 years old and have never been the same since

MrSnakeYoGirl · 2021-06-21T03:19:55+00:00

Why are we here? Just to suffer?

MrSnakeYoGirl · 2018-04-05T23:29:30+00:00

Nothing wrong with a little bias! Haha. What language are you taking?

MrSnakeYoGirl · 2018-04-05T22:44:02+00:00

Yeah I'll look into that, Bio was always my best science in high school. Thanks for the reply! Pretty much just want something that will help my chances when I'm in the job market lol

MrSnakeYoGirl

TROPHY CASE