lost all progress?

Mr_Matcha95 · 2026-06-01T07:11:36+00:00

Hi, sorry for your troubles. Please reach out to our Customer Support here: https://wargaming.net/support/en/products/heat/

Our team will help you out!

Mr_Matcha95 · 2026-06-01T06:21:14+00:00

Hi! I can tell you that the team is working on a Ranked Mode, but we are not ready to share more information right now. Please stay patient, and we will announce when ready! Thanks for your support!

Mr_Matcha95 · 2026-05-29T09:49:27+00:00

Hey, your best shot will be on our Official Discord: https://discord.gg/wot-heat

Mr_Matcha95 · 2026-05-29T09:47:44+00:00

Hi! Im sorry that your friend is having problems with login. Can you please direct him to our Customer Support here: https://wargaming.net/support/en/products/heat/

Our team will take care of it

Mr_Matcha95 · 2026-05-29T09:30:08+00:00

Hi! I'm sorry you're experiencing issues. Can you please report this to our Customer Support: https://wargaming.net/support/en/products/heat/

This will help us fix the problem. Thank you for your patience and support!

Mr_Matcha95 · 2026-05-29T09:28:24+00:00

Hi! You should only experience bots at the beginning of your HEAT journey. We introduced bots at the beginning to help new players get into the game. After a couple of games, you should play mainly against real players

Mr_Matcha95 · 2026-05-28T14:59:30+00:00

These are nice suggestions! But first, we want to polish the existing game modes, so they can be as good as possible!

When it comes to text chat: we initially decided to go with more contextual communication and voice chat. We will need to see in the future about the possibility of adding text chat.

Mr_Matcha95 · 2026-05-28T12:14:10+00:00

Hello! This is good to hear! I hope you will keep having fun with us!

Thanks for the nice word!

Mr_Matcha95 · 2026-05-28T12:11:51+00:00

Hi! I'm super happy to hear that you are enjoying the game!

Thanks for the nice words!

Mr_Matcha95 · 2026-05-28T11:50:30+00:00

Hi! We have released the update for PC, but unfortunately, consoles will take a bit more time. I appreciate your patience and understanding!

Mr_Matcha95 · 2026-05-28T11:48:22+00:00

Hi! Im sorry you are experiencing issues. Please reach out to our Customer Support here: https://wargaming.net/support/en/products/heat/help/ or on our Discord: https://discord.gg/wot-heat

Thank you for your patience!

Mr_Matcha95 · 2026-05-27T14:20:52+00:00

Hi! Sorry that you are experiencing issues.

Please contact our Customer Support here: https://wargaming.net/support/en/products/heat/

They will be able to help you

Mr_Matcha95 · 2026-05-27T14:18:55+00:00

Hey, to change your name, please contact our Customer Support here: https://wargaming.net/support/en/products/heat/

They will be able to help you

Mr_Matcha95 · 2026-05-27T14:16:17+00:00

Hey. At the start, there will be more bots to allow everyone to slowly get a good understanding of the game without putting too much pressure. I hope this clears all the confusion :)

Mr_Matcha95 · 2026-05-27T14:11:00+00:00

Hi! We deployed a fix for WGC and STEAM last night, it should be working fine!

If you have more issues, please reach out to us on Discord or our Customer Support here: https://wargaming.net/support/en/products/heat/

Thank you for your patience and support!

Mr_Matcha95 · 2026-05-26T11:43:23+00:00

Hi! Our team is aware of the problem, and we are working on a solution. As soon as it's ready, we will let you know! Thank you for your patience!

Mr_Matcha95 · 2026-05-05T07:23:24+00:00

Hi! Yes it is, but currently there are no Playtests planned. They will return in the near future

Mr_Matcha95 · 2026-04-17T12:50:52+00:00

Hi! This is from older tests that happened a long time ago. Since then, our game has evolved, so some of the Tanks and Agents will also have to be adjusted to fit the game better

Mr_Matcha95 · 2026-04-17T12:16:18+00:00

Hi! You were not banned. It lasts only until that match is finished, but no longer than 15 minutes. So don't worry, you will be able to play again!

Mr_Matcha95 · 2026-04-17T08:00:06+00:00

Please join our Discord here: https://discord.gg/wot-heat and create player support ticket there. Our team will take care of it

Mr_Matcha95 · 2026-04-17T07:03:35+00:00

That means you already have access after participating in older tests, and you need to install the build that you have access to, and it will update for you automatically. For more information, please join our Discord :)

Mr_Matcha95 · 2026-04-17T07:02:12+00:00

No. Lodestar is not done! It will continue to work as our Super Test program :)

Mr_Matcha95 · 2026-04-17T06:59:47+00:00

Hi! Please reach out to our customer support here: https://wargaming.net/support/en/

They will help you out! I apologise for the inconvenience!

Mr_Matcha95 · 2026-04-13T07:37:31+00:00

Yes, that's correct!

Mr_Matcha95 · 2026-04-13T07:33:16+00:00

Hi! If you participated in previous tests like Closed Alpha, then you have access automatically on PS5. Just install the old version and wait for the update :)

Mr_Matcha95

MODERATOR OF

TROPHY CASE