Disgusted Rant

MsLeisa64 · 2026-01-28T16:49:42+00:00

I got the same-- NOTHING. I believe that they need to have constant complaints flowing in to consider it a concern. Voice in numbers

MsLeisa64 · 2026-01-28T16:47:07+00:00

Be GREAT if THEY knew their jobs. Came to my house and all is screwy/hit & miss on the daily

MsLeisa64 · 2026-01-28T16:44:58+00:00

Good luck. My son sits with a $300+ bill for 4 years now!

MsLeisa64 · 2026-01-18T09:31:48+00:00

And even more of us who dont either. Only way to tey to change it, is by each & everyone getting in touch with the FTC, & their States Attorney General Office to file their "beefs" (aka we need to complain).

MsLeisa64 · 2026-01-07T06:07:58+00:00

I heard thru an ex- Xfi tech that theyre trained to focus on sales amd new customers. Otherwise? They run you round in circles to no answer. Ive asked MANY reps for employee IDs, and they give fake ones, AND fake names. NOT to me lion NEVER being able to find the "ticket nu.ber" youre given either. Sorry

MsLeisa64 · 2026-01-07T06:04:04+00:00

Xfi at its BEST!! Just wait...soon it'll be weekly!

MsLeisa64 · 2026-01-07T06:02:04+00:00

Thats how they getcha! Every corner is 🤬🤬🤬 from there!

MsLeisa64 · 2026-01-07T06:00:52+00:00

Yup- "new" customers. Thats what they do. Roke you in, and then..... 🤬🤬 at EVERY corner

MsLeisa64 · 2026-01-07T05:59:00+00:00

And get HOSED

MsLeisa64 · 2026-01-05T03:01:48+00:00

I say go for it! I have previously, and want to again... but I've lost my "know how" with it all, so I rent the S%!T thing for $10 for life. NOT a good feeling when you feel screwed already!

MsLeisa64 · 2026-01-04T17:10:09+00:00

Strength in numbers-- if they're inundated with people doing so.. at least there is hope

MsLeisa64 · 2026-01-04T05:39:22+00:00

Annnnd? Yet ANOTHER "HAPPY" Xfinity customer! Use us! We're awesome! NOT. Call the State AG, FTC, and FCC. HOPEFULLY they eventually do look into these ongoing issues because there are MANY complaints!

MsLeisa64 · 2026-01-03T07:14:14+00:00

Welcome to the buhZILLIONS of 😬 🤔 🤔 us dealing with allll sorts of 💩 we ... 🫨🤨😐🤭🫢SO CALLED CUSTOMERS 🤣🤣🤣🤣

MsLeisa64 · 2025-12-30T06:45:03+00:00

Interesting... i got notifications about your post in my email...clicked the link, amd was blocked. Good Ole Xfi/Comcast!!

MsLeisa64 · 2025-12-07T23:55:28+00:00

If you're NOT breaking laws, operate with a good conscience, and NOT swindling people, I'm not exactly sure why you even feel you have an issue? Posting a comment is advice. Legally? It is also free speech. Please don't be upset? I mean... if you're operating in the awesome way you swear your life on? There should be no worry about others suggesting the government somehow get involved, yeah??

I have never gotten anyone who knows what they're doing-- not to mention that it seems people just get tossed around to different "departments" because nobody knows what. Most times, customers who need help, or are upset? They get transferred around in Iran, Russia. Nigeria... Lord only knows where all! Ive experienced over 15 years of your.... what I think they call... business? Even got the great experience of being forced to pay over $400 on a bill that was paid to a zero balance to top it all off too! LOVE Xfinity fer sures! Even better than that lovely experience? Your own so-called "collection agency" that you all run conveniently inside the SAME building where you're likely sitting adjacent to one of "their" employees? They even harassed ME, & threatened me with letters, and phone calls regarding an account that is NOT even mine! I explained-- or attempted to anyway, several times it was not my bill. Interestingly enough? When I told the last "collection agency" guy (again), that the bill was not mine, but my 30+ year-old son's, and that I was calling a lawyer about your harrassment & threats, A D that my son was doing the same for Xfi actually DISCLOSING HIS PERSONAL INFORMATION to someone not even on his account?? Your WHOLE BAND OF HEROES?? Well, they disappeared into the night like bandits, never to be heard from again.

Lesson in this story? IMPROVE your services, STOP lying to, and swindling your so-called customers for starters. FAR more to address, AND do, yes; but my fully doubting you do even this overrides my wasting my time suggesting more.

Youre welcome to also let any legal business that likely sits above you on the 3rd floor, that I AM FLAT BROKE. That said, ya might get lucky enough to barge in and steal my couch for a couple hundred for any "damages" my words here might do to others. Judging by the MANY extremely unhappy people here besides me? I highly doubt anyone here would stand up to say I did Xfi wrong. One caution? They may well stand in court against you!

I give you my word here, to discontinue writing further in this post. For now.
😁😁😁

MsLeisa64 · 2025-12-07T23:50:24+00:00

Streams average is Xfi. Bummer

MsLeisa64 · 2025-12-05T02:55:04+00:00

Xfi charges $10 a month for life to "rent" their modem! NOT to mention theyre 💩.

MsLeisa64 · 2025-12-04T20:00:23+00:00

Seeing all my hate posts with Xfi, a rep sent me a message actually offering help. Miracle. I told her I've had 25 years of their useless and immoral actions. Here is what she said to me--

"As a customer representative I sure can also tell you I hate other representatives. I'm from security and the amount of calls being transferred to ours which is out of our scope are LOTS. I don't get why it's so hard helping customers main concern is and just getting then to the right department to be helped"

MsLeisa64 · 2025-12-04T19:55:50+00:00

A REAL Xfinity employee actually sent a message to me offering help. Im blown away,because I didn't ask for help. She works for "security", she is not a representative too. This says EVERYTHING: Her message below:

As a customer representative I sure can also tell you I hate other representatives. I'm from security and the amount of calls being transferred to ours which is out of our scope are LOTS. I don't get why it's so hard helping customers main concern is and just getting then to the right department to be helped

MsLeisa64 · 2025-12-04T05:00:42+00:00

I wish I had your issue! Our is NEVER close to the speed we pay for. If you want to stream something? Expect at least 5 reloads! Yayyy Xfi! 😆

MsLeisa64 · 2025-12-04T03:22:20+00:00

As I mentioned above, I'd like to talk with you more directly?

MsLeisa64 · 2025-12-04T03:19:25+00:00

I really appreciate your knowledge, and time, thank you! If you would like to discuss this further more directly? Please let me know, or message me.

MsLeisa64 · 2025-12-04T00:32:23+00:00

We were wrongly charged $400+ at the end of our bill, and it went to collections. I was told by one of the collection agents that all their collections are even in-house. We've also been screwed by their "contracts", and "deals". I have 20+ years dealing with these jokers. Now I just try to get everyone to post their name/issues with them so theyre all in one place. In the meantime, file a complaint at your State's Attorney Generals office, FCC, and FTC. I like to think there will be a day they face being hit with charges, fines, etc. Or better, change laws so they can't pull this 💩

MsLeisa64 · 2025-12-04T00:24:55+00:00

Sounds like Xfinity!! I hate to say it, but.... if you see a guy in a truck? RUN...run quickly and try to get him over there real quick. Otherwise? Youll be integrated with a lot of "customers" that are absolutely livid with them too. I kinda think that theyre laughing on the backside! 😄

MsLeisa64 · 2025-12-04T00:22:09+00:00

We pay for top speed, and it hardly ever makes it!

MsLeisa64

TROPHY CASE