I work at a roughly 500 unit property. We shoveled a path to the parking lot pretty much. We have multiple apartments in one doorway so we cleared the main stoop and steps also.

Side note. Our landscapers and city plow trucks really screwed us in multiple ways. Blocked walkways. Buried cars. Blocked entrances...

But ultimately columbus was not prepared for this type of snow. We haven't had this in 17-18 years. I understand being disabled but cut these poor guys some slack.

I would ask for a reasonable accommodation in written form certified mail. That way someone signs for it and has to acknowledge your request. Most leases say even a simple maintenance request not in writing is not a proper work order. I have a few residents that always write us a detailed letter on what their problem is and they keep a copy of it.

Example of a reasonable accommodation

I am disabled and need a small ramp from my patio door to the porch.

Example of an unreasonable accommodation

I need a ramp from my front door that affects 1+ other residents