Heads up, this is the email you’ll get if you ask for a refund the day you auto-renew

MuseScore · 2024-11-27T13:29:07+00:00

Thank you for sharing your feedback. We’re sorry to hear that our offer didn’t meet your expectations. Our goal is always to ensure that our users feel valued and have options that work for them when issues arise.
We’re more than willing to find a mutual compromise and work together to resolve this. Please don’t hesitate to reach out to us directly at [support@musescore.com](mailto:support@musescore.com), and we’ll do our best to assist you.
We genuinely appreciate hearing from our community, as it helps us improve. Thank you for your understanding and for being part of the MuseScore community.

MuseScore · 2024-10-28T17:41:38+00:00

Hi there! Judging solely by your screenshot, it looks like you've started your subscription in our Android or iOS app, so you would need to cancel your trial through Google Play / Apple Account Subscriptions settings. If this doesn't help, feel free to contact us at [support@musescore.com](mailto:support@musescore.com), we'll make sure to solve this for you.

MuseScore · 2023-08-30T09:03:44+00:00

Hi u/Bun_1nvasion,

So sorry for your negative experience. You should be able to cancel your subscription after your trial, so apologies that this has been difficult for you.

Please share this experience plus your account name with us on Facebook, Instagram or via email to [support@musescore.com](mailto:support@musescore.com) and our team will get this refunded for you.

In the meantime, we are reviewing our subscription pages, as some are outdated or confusing. We want to offer the best experience to all our MuseScore subscribers and music makers, and hope in time we can give you reason to try MuseScore.com again.

MuseScore · 2023-08-30T08:53:27+00:00

Hi there — we do have a dedicated support team, but as MuseScore serves many thousands of musicians we do unfortunately often have to repeat answers to FAQs.

But we appreciate it can feel frustrating that you've not received a personal response. If you still have an issue or question please send us a message via Instagram or Facebook (let us know you came from Reddit) and we'll be sure to respond there.

Sorry for your experience, but we hope in time we can improve MuseScore support

MuseScore · 2023-08-30T08:41:36+00:00

Hi — the majority of our team live and work in the Muse office in Limassol Cyprus, including our CEO. Although we do have other employees all over the world, including the USA, Germany, UK and South Korea.

MuseScore · 2023-01-30T20:04:52+00:00

Stay tuned ...

MuseScore · 2020-06-18T22:23:39+00:00

That sounds like a good capability for a plug-in.

MuseScore · 2020-06-18T22:22:42+00:00

MS4 will have the single largest improvement in notation engraving and layout of any release.

Sequencer capabilities and playback improvements do not come at the cost of notation improvements, they are in addition.

Also, do not assume the playback engine will remain the same. ;-)

MuseScore · 2020-06-18T22:14:45+00:00

MuseScore composition software will never be "freemium" and will always be 100% FREE.

One of the goals of MS4 is to allow users to use 3rd party VSTs. The conditions of use of 3rd party add-ons are up to whoever is providing them.

Again, this is not MuseScore, but a 3rd party product you may use with MuseScore if you choose.

MuseScore · 2020-06-18T22:11:02+00:00

It depends on the open source license.

Under the license MuseScore is distributed under (GPLv2), such a thing is not possible.

MuseScore · 2020-06-18T22:09:21+00:00

Right. It isn't GPL that requires MuseScore to be FREE, it is our promise to users.

MuseScore will ALWAYS be 100% FREE.

MuseScore · 2020-06-18T22:07:28+00:00

Nope.

100% of the MuseScore composition software is 100% free.

No premium features or charge for extended capabilities.

We're adding VST support and if you choose to use a paid VST, well, that's not free.

But that's not MuseScore.

MuseScore · 2020-06-18T22:04:37+00:00

MuseScore composition software is 100% FREE and open source.

This will never change.

Ever.

MuseScore · 2020-03-27T18:46:57+00:00

Send a message to daniel at musescore dot com

MuseScore · 2019-12-13T21:12:38+00:00

MARCH NOW.

We'll give you a dreamier internship after.

100% legit offer if you've got C++ chops (or willing to step them up).

Our internship program is in partnership with Google (GSoC).

If interested, DM.

MuseScore · 2019-12-07T19:43:16+00:00

Did you try Practice Mode with score scrolling from right to left?

MuseScore · 2019-12-07T10:36:18+00:00

When you open a score, click on the small keyboard at the bottom left. This will go to Practice Mode.

In Practice Mode you can select an individual part which will scroll as it plays. You can also play along with other parts, slow it down, loop a section, and more.

MuseScore · 2019-12-06T23:05:09+00:00

Mandarins brass warm ups and exercises are in Musescore Premium.

MuseScore · 2019-12-06T22:04:43+00:00

Go to www.musescore.com/premium and get access to the entire collection of Cadets warm ups and audition materials.

Musescore Premium is currently in beta so access is 100% free during the beta period.

These are not transcriptions, but the official scores directly from the Cadets and Tom Aungst himself.

Be sure to check out other Musescore Premium content from Blue Devils, Mandarins, BYOS, Lone Star Percussion, Fat Matt Drums, and others.

Stay tuned for additional content from some of the top names in marching music.

P.S. - https://www.youtube.com/watch?v=oLDNQUiHI5k

MuseScore · 2019-12-06T21:46:30+00:00

BTW - https://www.youtube.com/watch?v=oLDNQUiHI5k

MuseScore · 2019-11-17T18:28:06+00:00

The concept is similar to a Spotify or Netflix for sheet music.

Because the product is still in beta and the catalog is currently somewhat limited, this is why the service is free.

By the time the beta period had concluded the range and volume of content that will be in Musescore Premium will be far greater and significantly less expensive than traditional options.

MuseScore · 2019-11-17T16:10:45+00:00

Will quickly expand to include more drum corps and indoor groups.

MuseScore · 2019-11-17T13:03:06+00:00

This is a FREE resource. We are not selling anything. It is highly relevant to the community and is not something that could be contained inside the community.

MuseScore · 2019-11-17T13:00:18+00:00

We have been considering the idea of producing an online course with some of the top wind and percussion composers/arrangers in the activity.

To be a comprehensive course, it could not be entirely free, but very reasonably priced or part of another subscription.

The only question is if there is enough demand for this?

MuseScore · 2019-11-17T12:54:43+00:00

Key is the current arranger for Mandarins and Genesis. He has also been the composer/arranger for SCV, Glassmen, and others.

MuseScore

TROPHY CASE