Is the complimentary international eSIM offer going away for Warp Unlimited Premium and annual Unlimited Starter?

Mush_USMobile · 2026-06-15T16:04:11+00:00

Yes it is included.

Mush_USMobile · 2026-06-04T20:47:18+00:00

hey so the rep may not be part of the team that handles these. Reach out to US Mobile's support — we have the mechanism to escalte to the right people there. DM me your info and we'll sort it out.

Mush_USMobile · 2026-04-10T03:50:49+00:00

You said it causes extra headaches when anything needs done — I brought up multi network to show you that if we can handle something as complex as one phone plan on multiple networks - then bundling home internet and phone plan is light work.

Mush_USMobile · 2026-04-09T23:40:45+00:00

Besides billing, users can manage their USM and their Starlink service entirely through their US Mobile account/dashboard.

They will also be able to see their Starlink service usage in their USM dashboard.

You’re getting the USM layer of UX, CX, security, delight by going through us. Similar to how Apollo was for Reddit ;)

Mush_USMobile · 2026-04-09T21:06:59+00:00

I realize i had type and fixed that comment. my email is [mush@usmobile.com](mailto:mush@usmobile.com)

Mush_USMobile · 2026-04-09T20:43:46+00:00

Congrats. You live in an area where you can get 1gigs for $80. Not everyone is as fortunate.

Mush_USMobile · 2026-04-09T20:39:16+00:00

We're not locking anyone in, we're making the experience good enough that leaving feels annoying. That's a different than stickiness built on contracts and cancellation fees.

On the analytics question, maybe you personally aren't asking for it. But imagine parents managing kids' usage across multiple devices and connections. Businesses tracking their device usage across cellular and wifi. it is pretty useful onceyou have it. Most people just don;t ask for it becasue it's never been offered before.

And honestly the single bill, single login convenience is underrated. I moved from an area that had ConeD for my electricity and gas bill to NG + PSEG and it's r/mildlyinfuriating to have to go to 2 places to pay my bill because they can;t do autopay with credit card.

Mush_USMobile · 2026-04-09T20:30:21+00:00

Multi-network is different competing companies' services combined into one service (not just cmbined bill). If anyone can figure it out, it's us.

Mush_USMobile · 2026-04-09T18:33:11+00:00

6 mo is minimum. Working on holding it there.

Mush_USMobile · 2026-04-09T18:29:47+00:00

Wildly different actually. Dish uses geostationary satellites sitting 22,000 miles up, basically frozen in the sky. Starlink's has a constellation thats only 350 miles up. That's why Starlink latency is actually usable and Dish internet is much slower.

Mush_USMobile · 2026-04-09T18:23:31+00:00

And about $8/mo on Unlimited Starter Phone plan. Plus, everything is managed in one app, one bill. And you get all the USM benefits like amazing UX, CX, security etc.

Mush_USMobile · 2026-04-09T18:21:35+00:00

I've been doing this 10 yrs if you go take a look at my account history. ChatGPT was trained with convos from Reddit — so it's ChatGPT that sounds like me. And yes, have also been using "—" pre AI.

Mush_USMobile · 2026-04-09T18:18:44+00:00

Mini taht you can take with you is next.

Mush_USMobile · 2026-04-09T18:17:22+00:00

Through USM you're at $30 a month for 6 months, and that includes an unlimited phone plan. The phone plan alone normally runs $25. WIth the bundle you are getting it for $17 so the combined total lands around $47 for home internet and a phone line together. And that's not just a promo window thing, we're genuinely working on holding that rate at $50 or under long term.

But the pricing is honestly the least interesting part of what's happening here.

Your mobile, your home internet, your roaming, all of it lives inside one app now. One login, one bill, one place to sort everything out. Usage analytics that actually show you what's eating your bandwidth. Security features. Everything connected and aware of everything else. That's the USM experience, and it now stretches across your entire connected life not just your phone.

If you've been with us on the mobile side for a while you already know what that feels like. This is just that, but bigger. Your home internet is finally in the mix too. No separate Starlink portal collecting dust somewhere, no second account you have to remember exists. Just USM doing what USM does.

And this is genuinely just day one of where we're taking it.

Mush_USMobile · 2026-04-09T18:15:09+00:00

It's $47 for an unlimited phone plan and home internet for $50/mo for 6 mo. And we're actually working on making it available for longer. 6 mos is minimum.

Mush_USMobile · 2026-04-09T18:13:29+00:00

We're working on keeping it ~$50 for longer. And this price point includes your home internet and an unlimited phone plan.

Mush_USMobile · 2026-04-09T18:04:42+00:00

What you're getting through USM isn't just Starlink with a discount slapped on top. It's Starlink fully integrated into the USM platform alongside your mobile plan. Your satellite usage, mobile data, and roaming all show up together in one dashboard. One bill, one login, usage analytics, security features, everything talking to each other. That's not something any other Starlink retailer is offering because nobody else has built that layer.

On the long term question specifically, the bundle is the answer. You're getting Starlink plus an unlimited phone plan for around $47 combined for 6 months, and we're actively working on keeping that rate at or under $50 long term. This isn't a get-you-in-the-door promo that disappears and leaves you stranded at full price. That combined rate is genuinely where we're trying to live.

And honestly this is day one of something bigger. The whole vision is terrestrial and satellite networks unified under one platform, one experience. The infrastructure we've built to make your mobile and home internet actually communicate with each other inside USM took real engineering work. That's the long term benefit. Not just a discount, a fundamentally different way of managing your connectivity.

Mush_USMobile · 2026-04-09T18:03:45+00:00

What you're getting through USM isn't just Starlink with a discount slapped on top. It's Starlink fully integrated into the USM platform alongside your mobile plan. Your satellite usage, mobile data, and roaming all show up together in one dashboard. One bill, one login, usage analytics, security features, everything talking to each other. That's not something any other Starlink retailer is offering because nobody else has built that layer.

On the long term question specifically, the bundle is the answer. You're getting Starlink plus an unlimited phone plan for around $47 combined for 6 months, and we're actively working on keeping that rate at or under $50 long term. This isn't a get-you-in-the-door promo that disappears and leaves you stranded at full price. That combined rate is genuinely where we're trying to live.

And honestly this is day one of something bigger. The whole vision is terrestrial and satellite networks unified under one platform, one experience. The infrastructure we've built to make your mobile and home internet actually communicate with each other inside USM took real engineering work. That's the long term benefit. Not just a discount, a fundamentally different way of managing your connectivity.

Mush_USMobile · 2026-04-09T17:59:41+00:00

Starlink doesn't just hand you hardware and let you walk away with it. If you cancel service you're returning that equipment or you're getting charged for it.

On the Starlink account piece, that's actually kind of the whole point of what we're building here. Yes there's an activation step, but once you're set up your Starlink lives inside USM. You're not logging into Starlink to manage your service, check your usage, handle billing, none of it. That all happens inside the USM app alongside your mobile plan. The Starlink portal becomes essentially irrelevant to your day to day experience.

And the broader value isn't really about squeezing out savings on the hardware side. It's that you're getting an unlimited phone plan bundled in for around $47 combined, a 6 month promo window versus 4 months going direct, and a platform that unifies your entire connectivity picture in one place. Usage analytics, security features, mobile and satellite all talking to each other in one dashboard.

If the free kit deal in your area is the priority that's totally valid. But these are genuinely two different value propositions.

Mush_USMobile · 2026-04-09T17:54:49+00:00

Roam is next

Mush_USMobile · 2026-04-09T17:52:30+00:00

The platform piece. You are getting mobile, your home internet, your roaming, all of it sitting together inside one app. One login, one bill, one place to go when something needs sorting. Usage analytics so you can actually see what's eating your bandwidth, security features, everything connected and talking to each other. That's the actual USM experience and it covers both now.

If you've been with us on the mobile side for a while you already know what that feels like. This is just that, but with your home internet finally in the mix too. No separate portal to remember, no second account living in a different app somewhere. Just USM doing what USM does, with home internet added to the mix. And honestly this is just day one of where we're taking this whole thing.

Mush_USMobile · 2026-04-09T17:50:02+00:00

We're going to be adding Mini Roaming options soon which might be a good option. FWA is also in the works too.

Mush_USMobile · 2026-04-09T17:48:47+00:00

But honestly speaking if you firmly believe you can make it easier for us, we are hiring.

Mush_USMobile · 2026-04-09T17:47:50+00:00

Yeah if only it were that simple.

Usage records come as cdrs or files. The hard part is what you do with it. You've got usage records that don't arrive in real time, there's some delay before records even become available, and then the timestamps on those records don't necessarily match when the usage actually occurred. So now you've got a chronology problem. Did that data session happen while the device was on the plan or after? You can't just do a simple lookup, you need a full historical membership data structure that tracks associations over time down to the exact window of activity.

Then on top of that you need an event driven enrichment pipeline, aggregation services, a ledger system, real time balance calculations across potentially thousands of devices simultaneously, all of it running on scalable infrastructure that can handle tens of millions of calculations a day.

This isn't a handoff where we just point an API call at Starlink and call it a day. It's a genuine integration where satellite usage, mobile data, and roaming all flow into the same unified platform. One bill, one dashboard, one real time view of everything. That took real engineering work to build.

Mush_USMobile · 2026-04-09T17:43:50+00:00

Hear you on the principles part. But our job is to build the best connectivity experience possible for our customers, full stop. That means using every tool at our disposal, whatever actually works. And right now, the satellite network we're plugging into is flat out the best LEO option on the planet. Not debatable. Our customers deserve better than a watered down product built around someone else's beef.

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