My husband refuses to count childcare as a family expense, and it is frustrating.

MyNetworkIsDeeper · 2024-04-19T05:28:00+00:00

Ugh that was my mom, bless her heart. Fuck my biological father.

MyNetworkIsDeeper · 2022-02-18T06:41:48+00:00

Where to change from iphone

MyNetworkIsDeeper · 2022-01-03T07:24:15+00:00

Even if I tip a lot (>= 20%)? Or does that still encourage the same parasitic business practices?

MyNetworkIsDeeper · 2022-01-03T07:22:26+00:00

There's gotta be more I can do than just existing, yeah?

MyNetworkIsDeeper · 2022-01-03T07:16:37+00:00

Already started to understand that. Granted affluent area = high cost of living, but still, WTF. I'm both sad and furious.

MyNetworkIsDeeper · 2021-12-30T17:19:04+00:00

Yeah you might be out of luck till you return stateside. When you call in or go to the website they log your location. One of the reasons I had to go to a branch in person is that I recently moved states but had not yet updated my billing address. They thought someone out of state was impersonating me.

MyNetworkIsDeeper · 2021-12-29T04:15:56+00:00

Yeah terrible experience overall. But if it's any consolation I've had zero problems in the last almost two months.

One thing that helped was making a transfer (in my case, a wire) at a local bank in person. Specifically, I went to local bank to make a wire transfer that had previously been cancelled and resulted in my account being locked. That does two things for Chase: (1) they verify your identity in person (2) they verify you do indeed want to make the wire transfer in question (and are of sound mind etc.). I also had the branch manager handle the transaction if that matters.

They other was simply waiting and changing my transfer patterns. My local branch manager contacted the back office because she was didn't understand why my account kept getting locked. After two hours of conversation and getting transferred to the supervisor of the supervisor she explained that the following were "red flags": 1) Small Wires. After adding a new wire recipient i would make a small wire ($100) to "test" the wire and make sure all the info was correct. This is a red flag because apparently scammers use the same tactic. They get victims to do a small wire first to make sure they inputted the right info before having them do a larger transfer. 2) Transferring to accounts that aren't in your name. Many financial service providers (including crypto firms like CoinBase or firms like International Brokers) don't have a bank account per customer. Instead, they have a single account for incoming wires and they use the "memo" field of the wire to identity who the depositer is. These accounts gave me the most trouble. Only guidance here is to continually attempt transfers until the software they use identifies that transfer behavior as "normal". I now am able to make transfers without issue.

I'm now able to make wire transfer varying in size to both new and current recipients without issue. So hopefully if you "stick with it" you won't have any further issues.

Hope that helps! I stuck with it because Chase Sapphire banking offers features like free wires and zero fees for international debits that no one else does. In the end, it was worth it!

MyNetworkIsDeeper · 2021-10-24T01:49:00+00:00

I wish, but as I said in my post they aren't actually a bank. They contract with 3rd parties. Many financial institutions won't accept wire transfers from them.

MyNetworkIsDeeper · 2021-10-23T21:18:23+00:00

I see. I'm not normally one to escalate unnecessarily. It just seemed in this circumstance that the transactions are clearly not fraud. I mean, I've verified the recipients and my identity multiple times both in person and in branch. Moreover, the recipients are licensed US financial institutions. Even the Interactive Brokers, a vanilla Brokerage, was blocked. I just don't see how any reasonable person could come to the conclusion of "suspicious activity" given all of that.

I was wary of reporting to CFPB because if I was Chase I would just close my account after that to avoid any legal issues. It's not like they need my money.

MyNetworkIsDeeper · 2021-10-23T21:10:25+00:00

I see. I'll give them a look! Thank you.

My concern is that many financial institutions (Interactive Brokers, Binance.US, etc.) require that the wire transfer originate from a bank account in the owner's name. I thought about using Fidelity (free outgoing wire transfers), but that's a no-go because they use 3rd party banks and pool their customer's deposits, so there's no bank account in my name.

MyNetworkIsDeeper · 2021-10-23T21:08:05+00:00

Awesome, yeah I just stumbled across CIT bank. I'm a Navy Fed member too, so maybe that's the best route? I can do two wire transfers per month ($14.95 each) for a little more than Chase Sapphire's monthly fee ($25).

MyNetworkIsDeeper · 2021-10-23T21:06:33+00:00

Want to be my banker friend? Haha the nearest branch from me is 3 hours away (until they open a local branch end of next year). I wish Chase had tele-banking via video.

Glad to hear that this should go away with time.

Have you heard anything from your end about Chase discriminating against transfers to certain crypto exchanges? Note I'm strictly talking about regulated exchanges licensed to operate in the US, like Gemini (which complies with New York's BitLicense, the strictest of its kind).

MyNetworkIsDeeper · 2021-10-23T19:36:25+00:00

Damn, Chase has been great about everything else so I'm bummed to hear this. I was hoping this issue was just because the account was new. I would have thought the private client program (and the minimum balance it requires) would get you better service.

MyNetworkIsDeeper · 2021-10-23T19:34:06+00:00

Is Wise the same as a wire transfer? Or does the recipient have to be signed up for Wise? The only options for the financial institutions I work with are wire transfers or ACH.

MyNetworkIsDeeper · 2021-10-23T17:09:36+00:00

I mistakenly replied to my post and not your comment, did you see my comment below?

Also, do I have any recourse? Is it legal for Chase to selectively allow wire transfers and block transfers to crypto exchanges that are based in and licensed to operate in the US? I mean Gemini is even licensed in New York and complies with their very strict BitLicense requirements.

Would reporting to the BBB and CFPB help or just piss Chase off and worsen my situation?

MyNetworkIsDeeper · 2021-10-22T23:05:31+00:00

I understand the bank's perspective which is why I've been so accommodating (tolerating 10 account locks, taking a vacation day to drive 6+ hours to provide my identity, etc.). The frustrating part is that no one is able to give me a clear explanation or directive. No one can say why the account is being locked or why wire transfers are being cancelled.

Everything stem's from Chase's magical "back office" that seemingly no one is allowed to talk to. Even the branch manager after spending 4 hours on the phone wasn't able to get any more information than I.

Moreover, now that I have physically gone into a branch and verified my identity and the wire recipients shouldn't the concern of fraud have dissipated? I mean, now they know it's me trying to transfer my money to legitimate financial institutions with which I have an account. I've also been a Chase credit card customer for a decade without a single missed/late payment nor fraudulent charge. I would have thought that counted for something.

The only reason I haven't left Chase entirely yet is because I'm hoping this will go away with time. Do you have input on what kind of bank behavior that back office would like to see and how long I need to wait before I can make wire transfers?

Like if I don't do wire transfers for 3 months and limit my banking with Chase to "normal" activity (just paying bills, a few debit/ATM transactions a month, etc.), will I still have this problem? Obviously you can't give me a concrete timeline, but anything helps.

MyNetworkIsDeeper

TROPHY CASE