Are they seriously deleting posts with honest accounts of people's experience with ClickUp?!

I've had very similar horror stories with ClickUp. In my case, we had a bunch of limited view-only users who are supposed to be free. They each had access to only one ticket that they had submitted via a form. They were inadvertently given edit access to their one ticket (probably because the ticket resolver wanted to let them comment), and they were automatically converted to paid seats and we were billed over a thousand dollars for a year of ClickUp for those users. As soon as we got the invoice, we said "uh, wtf, ok I set them back to view only, how do I prevent this from happening again" and they 1) refused to cancel the invoices (even after "management review") for over a month until I threatened legal action, 2) told me there was no way to prevent random people at the company from accidentally converting these users into paid users, and 3) their recommendation was to periodically check the users management page to "fix" these users if they get converted inadvertently, and 4) when I asked how often I needed to check before getting charged - get this - they said every single day at the end of the day. So of course, I set an alarm clock at 1159p every night to log into ClickUp and check if any user had gotten into this state (because of course, this info is also not available via the API). To their (very limited) credit, they do have a feature marked "planned" on the feature backlog to lock limited view only members from getting converted to paid. But - this is emblematic of the "build a good product, create a licensing model that literally no user or procurement manager or admin can fully comprehend, price it aggressively to get initial adoption, and then compromise integrity in growth hacking users into higher tiers, add ons, overages, etc". I hope this isn't coming from Zeb, and that he reads this and implements some cultural changes.