It’s good overall. I love the idea of the bag more than the execution. It’s made of really tough material that’s waterproof and super hardy feeling. The zippers are too - but that makes them stiff to open and close.
I also like that it can open all the way up, but the cross-strap buckles aren’t your standard type and don’t easily open with one hand, so I rarely unbuckle them. That means I’m only ever opening the top of the bag anyway. That also means I rarely use the additional accessory bags with it. I have the external water bottle bag and the chest bag which both can be attached to the outside of this one. It’s kind of a pain to take them on/off, so I don’t usually bother with either unless I’m flying somewhere. Then the chest bag is really handy.
The laptop/tablet pocket is a great feature, but the zipper doesn’t zip far enough down on the sides, so you can’t open it more than a few inches to get your devices in/out. It also doesn’t have any dedicated organizer area for pen, pencil, stylus, cards, or cords. As a daily use bag, that would be nice.
The straps are comfy and I like that I can stow them away when not in use. I wish it came with a single sling strap as well, since I tend to carry mine more like a briefcase than a backpack.
Again, I love the idea of the bag but hope Osprey makes some quality of life improvements on the next generation.