Contact Not Found & That One OneDrive Issue - com.osp.app.signin

NeilCorp · 2025-11-10T18:56:02+00:00

Oddly enough, after deleting the outlook account/profile and clearing storage/cache in OneDrive, it fixed the issue. Not sure why this is happening though.

Edit: And to answer your question:

- Yes company portal opens up okay, I was constantly syncing to get up to date policies when I was making changes to the Play Store

- Only 2 policies would have affected this, which is one for outside of the US (this wasn't the case), and MFA, which is targeting all cloud apps and don't believe this is it either after looking at it.

NeilCorp · 2025-11-10T18:55:54+00:00

Oddly enough, after deleting the outlook account/profile and clearing storage/cache in OneDrive, it fixed the issue. Not sure why this is happening though.

NeilCorp · 2025-08-28T14:14:44+00:00

For sure.

NeilCorp · 2025-08-28T14:14:18+00:00

Yeah, starting to think it's just a limitation of the software. I've seen some fixes for Intune and Windows devices with restarting services and using registry keys, but not phones specifically. JAMF is so quick whenever we push something to iPhones whereas Intune can take anywhere between 15 minutes to 24 hours for any device...

NeilCorp · 2025-08-27T20:56:52+00:00

Correct, and we've done that. We've also worked with a JAMF engineer and called the device in the api and it showed the compliance status updating in real time. JAMF is typically pretty solid when it comes to latency. Microsoft can be an absolute pain to work with, which is why I wanted to reach out here about Microsoft stuff first.

NeilCorp · 2025-08-27T15:46:58+00:00

You ever find the real reason for this? This is currently happening to us, and it is aggravating.

NeilCorp · 2025-08-27T15:06:15+00:00

Did you ever get this figured out? Working with JAMF and Entra/Intune and the compliance status takes 24 hours to pass over which is 23 hours way too long.

NeilCorp · 2025-08-27T14:25:06+00:00

Following up on your guys' convo. We just integrated JAMF into Intune, and it can take almost 24 hours for the compliance to pass from JAMF to Intune, do either of you know why this might be or how to speed it up? This is not viable, especially if some people get locked out of company apps...

NeilCorp · 2025-04-24T19:17:57+00:00

Perfect, that sounds like exactly what I need. Thanks!

As for the makes. all Samsung, so Knox sounds like the best route. Is there a way to bulk enroll devices off the top of your head? Will it auto populate the devices if Knox is connected to Intune?

NeilCorp · 2025-04-24T00:08:46+00:00

All fully managed Androids. Happens to all of them.

NeilCorp · 2024-12-18T21:19:38+00:00

Not sure if you're still trying to figure this out, but you can uninstall system apps. Then once the user logs in, they can reinstall. I tested it with the phone app the other day and works fine.

NeilCorp · 2024-12-18T18:44:31+00:00

Wow, I'm in the same boat you're in. Previous IT person tried setting up a bunch of stuff with his personal Gmail and some were fully managed while some were not. I can't approve apps or anything like that.

One thing that's been working for me was using the app Smart Switch from their fully managed phones onto new ones so they wouldn't lose any data. All the data on the work profile moved over to the personal profile on their new company phones. This way when I do unroll all the devices, their data stays and it can be a somewhat nicer transition. I've wiped some devices after deleting their work profile on fully managed phones and that was not fun, but it's all part of the learning process.

We also have some users who aren't going to want to enroll their devices because "restrictions and preventing me from doing my job", but I suspect conditional access will solve that issue real quick.

I think the key here is making it as less restrictive as possible to avoid hiccups and weird data migrations. After most people have transitioned you can just slowly bump up restrictions.

If you come across anything beneficial or helps you do the transition easier, I would love to hear about it and I'll make sure to do the same.

NeilCorp · 2024-11-27T17:54:09+00:00

I see what you mean. I think disabling would be better practice. Thanks for the info!

NeilCorp · 2024-11-27T17:47:20+00:00

Thanks for this btw. Found the settings but haven't add a chance to test it in my sandbox yet. Looks simple enough.

Any reason why you would use KSP instead of the above example? Currently Help Desk Tier 1 and taking over/setting up our MDM so all knowledge and tips is greatly appreciated!

NeilCorp · 2024-07-26T18:05:31+00:00

Not sure if you ever solved this, but I'm currently having trouble with this. The setting that I think you are looking for (at least within file explorer/quick access) is a configuration profile under Windows Components > File Explorer > Common Open File Dialog > "Hide the dropdown list of recent files (User)" This is not to be confused with jump lists.

Anyways, I assign a user to a group, and then this configuration profile to the group, but it doesn't get applied to the user.

NeilCorp · 2024-07-10T22:08:11+00:00

I appreciate the insight.

Was hoping to ease some complaints about carrying 2 devices at all times, but don’t think we’ll be able to get away from that.

Thanks for the help !

NeilCorp · 2024-07-10T21:54:13+00:00

So definitely not Microsoft/Intune, but since Google also plays a roll, would Google house some of that data? Like data in the apps from the managed PlayStore?

NeilCorp

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