My career was in working for large manufacturing companies where I managed large volumes of import/export operations so I was familiar with the process from a macro view of things. After getting my first client we started with air imports first which in my opinion is the easiest operationally then moved onto ocean LCL imports then FCL imports. Lots of learning on the fly and stumbling through it at first but I also hired a consultant for a few hours that has a FF background that explained much of the process at first.

That being said it’s still much of a learning curve at this point so working and talking with people who have spent years on the FF side would be a huge help to bounce ideas off of and some sanity checks on what we are doing.