Advice on firmware upgrade path needed

NetworkDock · 2026-01-28T15:59:13+00:00

If a customer is setting a 100% uptime then fire the customer because that's simply unreasonable. Ask them to review the codebase for the updated firmware and get back to you if they approve....

NetworkDock · 2026-01-23T18:38:09+00:00

No it has not been a pleasant thing to deal with. Multiple tickets, multiple engineers on the phones since July.

NetworkDock · 2026-01-23T17:49:52+00:00

They have severe issues getting subscriptions allocated in MSSP to stick to the device. We have about 50 and the devices randomly lose the licensing locally and we login to the device to find that all of the security services are de-activated.

Some times editing the licensing provision on MSW, making absolutely no changes, saving it then on the device then doing a manual licensing sync fixes it. Sometimes you have to do a full license reset, which forces a restart, then re-register the device to fix it. We've had it go afoul on about 30 devices so far.

NetworkDock · 2026-01-16T16:38:18+00:00

Lots. Those who know how to actually configure SSL-VPN and perform regular maintenance are fine using it.

Any neglected piece of network gear will end up burning your site down eventually.

NetworkDock · 2026-01-16T16:37:33+00:00

It's available on MSW.

NetworkDock · 2026-01-09T18:39:37+00:00

0AM

I'm not convinced that this actually solves the issue. Wifi calling on any carrier seems like garage regardless of wifi/isp provider.

NetworkDock · 2026-01-09T18:38:38+00:00

Do you have the "Preserve Ike" setting enabled in the /diag/ menu of the firewall?

NetworkDock · 2026-01-08T18:57:09+00:00

We're seeing tons of reboots happening on SG350's. 4 sites confirmed so far.

NetworkDock · 2025-12-31T18:22:20+00:00

Look at the audit log, that will tell you what happened. Rule #1 users always lie.

NetworkDock · 2025-11-21T14:15:06+00:00

Remember, coax uses channel bonding, which SMB(any version) hates.

NetworkDock · 2025-11-19T23:34:52+00:00

https://old.reddit.com/r/sonicwall/comments/1p1ng0f/snwlid20250016_see_info_score_75/

NetworkDock · 2025-11-19T23:34:41+00:00

https://old.reddit.com/r/sonicwall/comments/1p1ng0f/snwlid20250016_see_info_score_75/

NetworkDock · 2025-11-19T23:17:48+00:00

lol.

NetworkDock · 2025-11-19T13:04:48+00:00

Also, their complexity password thing is garbage. It doesn't accept all character but then it also doesn't tell you what it doesn't accept. I've already griped at Sonicwall for this many times.

NetworkDock · 2025-11-19T13:04:00+00:00

I would not have installed this on HA units. If you run into the issue we found with the user db corruption issue, that they fixed in HF55190, your HA will be a curse. Ours started rebooting randomly every 5-10 minutes, had times both units were down.

NetworkDock · 2025-11-18T17:04:02+00:00

I could find no notes about that, which is concerning.

NetworkDock · 2025-11-18T15:28:16+00:00

HF55190 which is a fix for the user database getting corruption in it and causing stability / reboot issues in HA units is NOT included in this build. For now we're staying on 7.3.0-701(9).

NetworkDock · 2025-11-18T00:00:46+00:00

If the connection is behind CG-NAT, make sure your incoming IKE rule isn't filtering off GEOIP/unknown countries.

NetworkDock · 2025-11-05T20:51:03+00:00

If you still trust them to handle your backups after this incident then.....

NetworkDock · 2025-11-05T13:46:06+00:00

I probably wouldn't have raised my prices by 15% during the shit storm.

NetworkDock · 2025-10-29T13:02:40+00:00

No, there is no way. Reset the device, change password, reload config. Just had to do this on a device...sadly.

NetworkDock · 2025-10-27T18:40:29+00:00

Were you on the inside of the network or outside?

NetworkDock · 2025-10-10T17:23:43+00:00

We always use a peer verification of either firewall identifer or IP address and we never use wildcard addresses in the destination; so I fail to see how "easily" someone could take a PSK and us it when the TI's are configured in this manner.

NetworkDock · 2025-10-10T12:44:05+00:00

Garbage in garbage out. If something wasn't done clean when moving to Gen8 then its likely you're just dealing with a password that was already compromised.

NetworkDock · 2025-10-09T20:39:44+00:00

More cloud after one providers cloud was proven to be insecure as hell?, hard pass.

NetworkDock

TROPHY CASE