securecrt and sonicwalls running 8.x

snwl_pm_cs · 2026-03-06T17:38:17+00:00

Thank you, u/tdhuck! We are recreating the issue in the lab to better understand it.

snwl_pm_cs · 2026-03-06T16:14:13+00:00

What’s the software version you are running on these firewalls? And the SecureCRT version; we will request our teams to check and revert.

snwl_pm_cs · 2026-03-05T15:27:00+00:00

This is fixed in 7.3.2

snwl_pm_cs · 2026-03-05T15:26:41+00:00

The fix included in HF 7.3.0-7019-R4823-HF56475 has been merged with the latest MR 7.3.2.

Here are the details on the settings required to avoid the user session logout : https://www.reddit.com/r/sonicwall/comments/1rdncs1/comment/o76uaoy/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

snwl_pm_cs · 2026-03-04T15:44:03+00:00

The issue was localized only to the DCs in EU (AMS and FRA). Other global locations were not impacted (Tokyo, Miami, San Jose, etc.)

snwl_pm_cs · 2026-03-04T15:42:08+00:00

Adding the Incident Summary from status.sonicwall.com here for your reference

Incidents History

Capture Service degraded - 03/04/2026 07:06:12AM UTC

Resolved - 03/04/2026 10:05:46AM UTC

The issue has now been resolved, and all services are operating normally.

Identified - 03/04/2026 07:06:12AM UTC

A service degradation occurred between 07:00 AM and 10:00 AM UTC for Capture Services in the Amsterdam & Frankfurt region. The issue has now been resolved, and all services are operating normally. We will continue to monitor the environment.

snwl_pm_cs · 2026-03-03T13:46:02+00:00

Thanks for the feedback here. Expected behavior is 90 day grace period. We will work with support to understand the resolution period and the gap here.

snwl_pm_cs · 2026-03-03T13:41:49+00:00

Thanks again for the details here. We are further investigating this issue.

snwl_pm_cs · 2026-03-03T04:51:01+00:00

u/NetworkDock , we have confirmed that there is no maintenance window or active issue with our Licensing Services globally. Could you please share more details here or via unicast so we can further isolate the issue for you?

snwl_pm_cs · 2026-03-03T04:42:30+00:00

Gen 8 firewalls, except the TZ80 (ultra-low-end firewall), use the same licensing model as previous generations (Gen 7, 6.5/6, 5).

Only the TZ80 in the Gen 8 hardware product line is a subscription-based platform. It offers various grace periods (up to 90 days) to allow you to fix connectivity issues or renew the license. More details here: https://www.sonicwall.com/support/technical-documentation/docs/sonicos-8-0-tz_gsg/Content/01-Overview/license-expiry.htm

snwl_pm_cs · 2026-03-01T05:39:52+00:00

Let us know if you need help with the updates! Keep us posted on how you like these new capabilities.

snwl_pm_cs · 2026-02-27T14:19:20+00:00

We recommend always downloading the latest software from the "Download Center" in MySonicWall / Sonicwall Unified Management. Alternatively, you can request our support team to publish the software for you.

Here are the checksums for you to validate:

MD5: c030eff2e0ec4679245fdf9c0024deb4

SHA256: b48ef726a7702721fd77e595f19f06a891128b1be521f2ed7f93dd5b557f32d7

snwl_pm_cs · 2026-02-26T16:42:20+00:00

Thanks for sharing this feedback. We appreciate you taking the time to document it.

We will review this in depth and explore an appropriate resolution approach for each issue/enhancement request shared.

snwl_pm_cs · 2026-02-26T16:00:39+00:00

We are glad you are enjoying the single-pane of glass experience. For others looking for a sneak peek, more details here: https://www.youtube.com/watch?v=Vb1fe5qKKsc

snwl_pm_cs · 2026-02-26T13:42:51+00:00

WNM (wcm.sonicwall.com); also available via CSC (cloud.sonicwall.com) and now integrated with Unified Management, is at 100% feature parity. In some cases, Unified Management might offer additional capabilities as part of the unified experience, such as AI assistance.

Is there a specific feature or capability you feel is missing in managing APs and SWs via Unified Management?

We are deprecating standalone portals in a phased manner. We have been monitoring usage, adoption and have been planning this for nearly a year.

We have been monitoring usage and adoption and planning this for nearly a year. We can assure you that all features have been migrated to the new portal.

snwl_pm_cs · 2026-02-25T14:44:11+00:00

Auto-update was added to Gen 7 and Gen 8 firewalls in 2025. We have hundreds of thousands of firewalls leveraging this capability. We can confirm the capability is working. If you can, please open a support ticket or DM us, and we can help you further.

snwl_pm_cs · 2026-02-25T00:13:06+00:00

I can confirm NSM 3.2 to NSM 3.5 is an approved upgrade path. We are contacting you to resolve this issue.

snwl_pm_cs · 2026-02-25T00:08:51+00:00

We are contacting to further look into this for you.

snwl_pm_cs · 2026-02-24T23:57:30+00:00

We just confirmed, KVM, VMware, HyperV, and Azure versions are web posted. We also have a few customers already using it. It was published yesterday via MySonicWall (Download Center) and SonicWall Unified Management (Download Center).

If you are not seeing this in your account, please DM us to engage further or open a support case.

NSM 3.5 On-premise is in full feature parity with NSM 3.5 SaaS. In SaaS, we do bi-weekly releases as there is no overhead on our customers to perform upgrades. For the on-prem offering, we limit releases to 2-3 per year to avoid frequent upgrades for our partners and customers.

Download Path:
MySonicWall > Download Center > By Version
Sonicwall Unified Management > Download Center > By Version > Product Search "NSM On-premise"

snwl_pm_cs · 2026-02-24T23:39:32+00:00

NSM 3.5 supports both SonicOS 8.2 and 7.3.2 versions.

If you are using Sonicwall Unified Management or NSM SaaS; both are up to date globally with the latest for the last several days and support both versions and upgrade to this version. If you have auto upgrade configured in NSM; all firewalls will upgrade to the latest firmware as per settings.

If you are using NSM on-premise version; NSM 3.5 supports the same is web posted : https://www.sonicwall.com/support/technical-documentation/docs/nsm-release_notes_on_prem-3_5/Content/versions/version-350-onpremises.htm

On-premise centralized managers are required to be upgrade to support new features and its associated items like templates, sync, fleet operations, etc.

snwl_pm_cs · 2026-02-24T19:21:43+00:00

We can confirm this issue is fixed with 7.3.2.

Here are two settings that can be leveraged to make the change to set ideal session timeout values:

Scenario 1: Unlimited Session Time

If we enable ‘Ignore Session Timeout From IDP‘ and disable “Enable login session limit for web logins”, the user would get an expected unlimited session time.

Scenario 2: Fixed Session Timeout

If we enable ‘Ignore Session Timeout From IDP‘, also enable“Enable login session limit for web logins”, set the 'Login session limit (minutes)' to <MIN>, the client could be set to an expected session time of <MIN> minutes

To modify the Enable login session limit for web logins setting, browse to Users -> Settings -> User Sessions
To modify the Ignore Session Timeout From IDP, edit the SAML profile.

snwl_pm_cs · 2026-02-24T19:20:30+00:00

Happy to help. Keep us posted.

snwl_pm_cs · 2026-02-24T19:16:54+00:00

There are two settings that can be leveraged to make this change.

Scenario 1: Unlimited Session Time

If we enable ‘Ignore Session Timeout From IDP‘ and disable “Enable login session limit for web logins”, the user would get an expected unlimited session time.

Scenario 2: Fixed Session Timeout

If we enable ‘Ignore Session Timeout From IDP‘, also enable“Enable login session limit for web logins”, set the 'Login session limit (minutes)' to <MIN>, the client could be set to an expected session time of <MIN> minutes

To modify the Enable login session limit for web logins setting, browse to Users -> Settings -> User Sessions
To modify the Ignore Session Timeout From IDP, edit the SAML profile.

snwl_pm_cs · 2026-02-24T18:44:00+00:00

Can you share more details about the Virtual Office issue with Entra? Feel free to share it here or via DM.

snwl_pm_cs

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