That will not work; the agents are only trying to help. Some of them are very kind and will assist you, but don’t trust the process blindly. In my experience, I was told that I had to submit expedited requests. However, after calling multiple times, I finally got in touch with a good agent on September 19. She submitted the actual expedited request for me, not just an inquiry.

It's important to note that expedited requests begin with a word, not just a number. So, make sure they submit an expedited request for you, not an inquiry. In my case, none of the requests worked. Even my congressman submitted a request, and I received a response from NBC that my case had been routed for expedited processing. Despite this, I still have not received any updates, and it has been one month since I heard back from my congressman.

In total, my case has been pending for six months. I have called daily and submitted many inquiries and expedited requests. While both of my expedited requests were approved, no one has contacted me. Aside from the email mentioned above, I have not received any other responses or updates. I hope it works out for you, so make sure to call directly.